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Soft Skills Training Courses
Learn to communicate effectively, work with others, and boost your output and efficiency. Improve morale and employee satisfaction on the job with our training courses on creating a supportive workplace.
Course List
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Featured Course
Effective Workplace Communication
ITMG-253
This Effective Workplace Communication course is designed to enhance the students’ ability to effectively communicate with . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Accounting Skills for New Supervisors
VS-S2116
Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Advanced Certified Scrum Product Owner
SCRM-145
Online/Virtual Workshops: will be conducted with technology supplied by Big Agile. Online/Virtual Requirements: To obtain . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Advanced Certified ScrumMaster
SCRM-140
Online Workshop Details: Online/Virtual Workshops will be conducted with technology supplied by Big Agile. Online/Virtual . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Agile Scrum - Foundation Certificate Program
ASFC-100
This Agile Scrum – Foundation Certificate Program course is designed to introduce students to the Agile and Scrum frameworks. . . .
- Duration: 2 Days
- Delivery Format: Classroom
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Agile Workshop
AGNO-240
This Agile workshop will teach participants the key concepts of Agile and Scrum and how to participate in an Agile-based . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Certified Scrum Master
SCRM-125
A Certified ScrumMaster® helps project teams properly use Scrum, increasing the likelihood of the project's overall success. . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
The Scrum Alliance course on this page is offered by Authorized Provider Effective Agile Development and Affiliate of Scrum Alliance.
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Certified Scrum Product Owner
AGNO-247
This Certified Scrum Product Owner course provides a great foundation in Scrum to apply to the role and requirements of being . . .
- Duration: 2 Days
- Delivery Format: Classroom
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Online Tools for Small Business
VS-c0427
The internet, providing an information highway for communication and research, is now also a virtual toolbox for the small . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Slack for Business
VS-c0422
Slack is a cloud-based platform that connects teams with the apps, services, and resources they need to get work done. This . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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BCS Foundation in IS Project Management
T7-BCSFISPM
If you’re about to take on your first managerial role this course is the ideal place to start learning more about IS and . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Business Analysis for IT Professionals
BACS-200
The business analyst role has evolved from that of a business procedures analyst to that of a business liaison between the . . .
- Duration: 4 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Business Analysis Foundations
BACS-100
This Business Analysis course is designed to provide key fundamental concepts of Business Analysis. The role of the business . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Business Modeling and Use Cases
BACS-220
In this Business Modeling and Use Cases course students will learn industry accepted techniques to create use cases and model . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Business Process Modeling
BACS-125
This is an experiential, hands-on course designed to provide key fundamental concepts of Business Process Modeling. This . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Designing and Facilitating Requirements Workshops with C-MAPS
BACS-215
C-MAPS™ is a technique that has been developed specifically with the challenges associated with requirements on technical . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom
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Essential Skills for the Business Analyst
BACS-225
The business analyst role has evolved to that of a business liaison between the non-technical user community and the technical . . .
- Duration: 4 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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High Quality Business Requirements
BACS-210
Requirements make up the primary driving force of any project. The quality of the requirements constitutes the quality of . . .
- Duration: 3 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Lean IT - Foundation Certificate Program
LNIT-100
This Lean IT - Foundation Certificate Program course is designed to provide students with sufficient knowledge and understanding . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Modeling Techniques for the Business Analyst
BACS-160
The business analyst has become a pivotal role for information technology projects, responsible for bridging the gap between . . .
- Duration: 4 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Preparation for the CBAP Certification Exam
BACS-145
This Preparation for the CBAP® Certification Exam course is designed to provide students with preparation for the International . . .
- Duration: 4 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Process Improvement with Gap Analysis
VS-s2719
Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Change Management - Combined Certificate Program
OLCM-110
This Change Management - Combined Certificate Program course is designed to provide students with sufficient knowledge and . . .
- Duration: 4.5 Days
- Delivery Format: Classroom, Virtual
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Change Management - Practitioner Certificate Program
OLCM-105
This Change Management - Practitioner Certificate Program course is designed to provide students with sufficient understanding . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Organizational Change Management - Foundation Certificate Program
OLCM-100
This Change Management - Foundation Certificate Program course is designed to provide students with sufficient knowledge . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Coaching and Mentoring Success in a Hybrid Workplace
ITMG-274
This Coaching and Mentoring Success in a Hybrid Workplace course is designed to help managers enhance the short-term job . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Effective Communication in a Virtual Workplace
ITMG-256
Interpersonal communication skills within the workplace, ranging from emotional intelligence, to questioning techniques, . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Effective Communication in a Virtual Workplace
ITMG-266
This Effective Communication in a Virtual Worldcourse is designed to enhance the students’ ability to effectively communicate, . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Effective Interpersonal Communication for Business Professionals
LO-097012
To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Enhancing Learning Experiences with UDL
VS-s2815
Universal Design for Learning (UDL) is a framework used to design, develop, and deliver inclusive educational experiences. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Grammar Essentials (Second Edition)
LO-097004
You learned the rules of grammar in school, but now you'd like to refresh and refine your grammar usage for your professional . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Think on Your Feet
SSMG-145
The complete verbal communication program - Think on Your Feet® provides techniques to speak spontaneously with clarity, . . .
- Duration: 4 Days
- Delivery Format: Classroom, Virtual
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Building Customer Experience with a little bit of pixie dust (Based on ©DISNEY'S approach to Quality Service)
SSMG-200
After completing the Building Customer Experience with a little bit of pixie dust course students will be able to start . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Call Center Training: Sales and Customer Service Training for Call Center Agents
VS-s2007
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Customer Service Training - Critical Elements of Customer Service
VS-s2408
While many companies promise to deliver an incredible customer experience, some are better at supplying this than others. . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Excellence in Technical Customer Service
OLEK-135
This Excellence in Technical Customer Service course is designed to provide students with the skills necessary to interact . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Growth Hacking
VS-s2508
The new economy calls for a new way of attracting customers and sales. Growth hacking is to the new economy what marketing . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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IT Help Desk Service in a Virtual World
ITMG-261
This IT Help Desk Service in a Virtual World course is designed to enhance client/user/customer satisfaction in a virtual . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Managing Customer Service
VS-s2114
The need to lead, model, and promote the organizational values within a customer service environment is essential for business . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Anger Management: Understanding Anger
VS-s2105
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Appreciative Inquiry
VS-s2119
Do you love those moments of exception, when everything seems to have come together and things are working beautifully? Would . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Balanced Scorecard Basics
VS-s2710
Over the past several decades, organizations have come to realize that success can be measured in other ways besides in dollars . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Beyond Workplace Politics: Using Social and Emotional Competencies
VS-s2731
Workplace politics encompasses the power and authority processes and behaviors that are at work in a particular workplace. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Body Language: Reading Body Language as a Sales Tool
VS-s2010
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Building Your Self-Esteem and Self-Confidence
VS-s2404
Healthy self-esteem and self-confidence are essential for growth and achieving success. Of all the judgments you make in . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Bullying in the Workplace
VS-s2711
When most people think of bullying, images immediately come to mind of children in a schoolyard being taunted, pointed at, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Business Etiquette - Gaining That Extra Edge
VS-s2411
If you’ve ever had an awkward moment where: o You aren’t sure which fork to use, o You don’t know which side plate is . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conversational Leadership
VS-s2328
Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Corrective Action
VS-s2338
We all try to do the best work that we can, however, there are times when things go wrong, and problems arise. These things . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Creating a Positive Work Environment
VS-s2726
Not all of us have had the opportunity to work in a truly positive work environment. A positive work environment is important . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Critical Thinking
VS-s2420
In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Diversity Training - Celebrating Diversity in the Workplace
VS-s2702
More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Communication Using Emotional Intelligence
ITMG-244
This Effective Communication Using Emotional Intelligence course is specifically designed to enhance the student’s ability . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Getting Stuff Done - Personal Development Boot Camp
VS-s2421
Why are there so many different organizational systems and time management methods out there? The answer is simple: it’s . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Getting Your Job Search Started
VS-s2413
While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Giving Extra that Nobody Values (Emotional Salary Workshop through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-230
This Giving Extra that Nobody Values course focus on emotional salary, everything provided by companies and is not economically . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Goal Setting
VS-s2425
We all have things we want to achieve in life. The route to success is to turn those dreams and wishes into reality. This . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Identifying and Combatting Fake News
VS-s2442
Building and maintaining trust is essential to attracting and retaining customers. What the public sees and hears about you . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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An Environmental Audit Primer
VS-s2725
This course provides participants with the knowledge and skills to conduct internal environmental audits. Practical, proven . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Budgets and Managing Money
VS-s2312
For managers in today’s business world, it’s essential to have a working knowledge of finance. We all play a role in our . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Finance and Budgeting Essentials for Business Professionals
LO-097014
Good financial judgment can deepen the decision-making skills of any business professional. Fluency with monetary figures . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Global Business Strategies
VS-s2611
Opportunities to take a regional business into the global market make it possible to strategically, smartly, and profitably . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Developing an eLearning Course
VS-s2812
If you look at any successful organization, training is a core part of their culture. With the increased use of eLearning, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Agile Scrum Workshop
PMPM-240
The Agile Scrum Workshop course will not only explain the Agile Scrum methodology, but will also provide students the opportunity . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Change Management for Project Managers
PMPM-230
Project managers are the original change agents. Projects are usually a result of some change either in the business environment, . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Client Relationship Management
ITMG-273
This Client Relationship Management course is designed to provide students with the concepts, tools and best practices needed . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Cloud Computing Management
ITMG-100
Cloud computing has been a huge topic within the Information Technology (IT) community. This class discusses what cloud computing . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Communicating through the new millennia (Effective Communication through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-205
After completing this zero theory Communicating through the new millennia course, students will learn how to identify each . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Conflict Resolution and Difficult Conversations
ITMG-248
This Conflict Resolution and Difficult Conversations course is designed to provide students with an understanding of how . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Consulting Skills for IT Professionals
ITMG-251
This Consulting Skills for IT Professionals course is designed to provide students with the concepts, tools and best practices . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Cost Center Management
ITMG-109
The Cost Center Management course is designed to provide students with an introduction to the budgeting process. It is ideal . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Data Quality and Governance
ITMG-101
Data is the life blood of many organizations. Information Technology (IT) managers and individual contributors are the guardians . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Effective Management (Second Edition)
OLEK-155
The business world is increasingly becoming centered around the interaction of different teams, both within and outside the . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Project Management
PMPM-200
In many organizations in our fast-paced-technology-intensive world, “just do it” is a way of life. Managers believe they . . .
- Duration: 3 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Time Management (Second Edition)
OLEK-110
Time is a form of currency, and the ways you talk about it illustrate its value: people say “Time is money,” and “My time . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Emotional Intelligence and Leadership for Project Managers
PMPM-170
This course is designed to provide the students with the ability to improve performance through emotional intelligence. This . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom
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Emotional Intelligence for Business Professionals (Second Edition)
OLEK-195
It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Executive Briefing: ITs 4 Potential Roles in Digital Transformation
ITMG-242
This Executive Briefing: IT’s 4 Potential Roles in Digital Transformation course is designed to provide students with explaining . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Executive Briefing: Organizational Implications of Moving from Waterfall to Agile
ITMG-241
This Executive Briefing: Organizational Implications of Moving from Waterfall to Agile course is designed to provide students . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Executive Briefing: Preparing Your Organization for Digital Transformation
ITMG-237
This Preparing Your Organization for Digital Transformation executive briefing is designed to provide participants with an . . .
- Duration: 2 Hours
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Fostering IT Innovation and Design Thinking
ITMG-249
This Fostering IT Innovation and Design Thinking course is designed to provide students with the concepts, methodologies . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Getting the Results Without the Authority
OLEK-205
This Getting the Results Without the Authority course is designed to provide students with the skills necessary to develop . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom
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Great Help Desk and Internal IT Client Service
ITMG-217
This Great Internal IT Client Service course is designed to enhance client/user/customer satisfaction. This class expends . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Hiring Outstanding Teams
OLEK-175
This Hiring Outstanding Teams course is designed to provide students with the skills necessary to locate and interview great . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Human Resources and Communications Management
PMPM-150
It is usually the people that make or break a project, not the technology. It is very easy for Information Technology professionals . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Influence-Based Technical Leadership
ITMG-232
This Influence-Based Technical Leadership course, based on Eric Bloom’s book “Office Influence: Get What You Want from the . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Information Technology Management and Leadership Executive (ITMLE)
ITMG-211
Information Technology (IT) is a vital component of today’s organizations. As a result, IT executives must be more than just . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Information Technology Management and Leadership Professional (ITMLP)
ITMG-210
The ITMLP© is the first step toward the full Certification of the IT Management and Leadership Executive (ITMLE©). The . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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IT as an Agent of Organizational Change
ITMG-243
This IT as an Agent of Organizational Change course is designed to provide students with the knowledge, skills and techniques . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Leading Organizational Change in a Virtual Workplace
ITMG-255
This Leading Organizational Changing in a Virtual World course is designed to provide students with the knowledge, skills . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Life as a Technical Manager
ITMG-102
The Life as a Technical Manager Course is designed to provide students with the key information needed by new and would-be . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Making Digital Transformation Certain and Predictable Bootcamp
SSMG-3000
Coaching tailored to your organization's digital business transformation journey. Set strategic clarity and design an effective . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Managing Conflict (Second Edition)
LO-097005
An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Hybrid Teams (in-office and virtual employees)
ITMG-271
COVID-19 imposed work-from-home requirements on knowledge workers of all kinds and has dramatically accelerated the trend . . .
- Duration: 1.6 Hours
- Delivery Format: Classroom, Virtual
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Managing Multiple Projects
PMPM-205
This Fundamentals of Managing Multiple Projects course is designed to provide students with the fundamentals of project management . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Managing People in a Supercalifragilisticexpialidocious Way (Based on ©DISNEY'S approach to People Management)
SSMG-225
Are you ready to inform and inspire? This Managing People in a Supercalifragilisticexpialidocious Way course is designed . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Managing Teams in a Virtual Workplace
ITMG-259
This Managing Teams in a Virtual World course is designed to provide students with insights into the tactics, techniques, . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Virtual Teams
ITMG-216
This Managing Virtual Teams course is designed to provide the knowledge, skills and best practices needed to successfully . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Worldwide IT Virtual Teams
ITMG-260
This Managing Worldwide IT Virtual Teams course is designed to provide the knowledge, skills and best practices needed to . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Matrix Management in IT
ITMG-103
Matrix management has been a way of life within many, if not most, Information Technology (IT) organizations. It comes in . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Maximizing User Satisfaction
ITMG-104
User satisfaction comes from great internal client service. This class is specifically designed for individuals and departments . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Meetings and Status Reporting
ITMG-105
This Meetings and Status Reports course is designed to provide students with an understanding of the true value of status . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Negotiation in a Virtual Workplace
ITMG-257
Negotiation is a fundamental component of business regardless of the business environment. Negotiation success is best achieved . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Negotiation Skills
ITMG-245
This Negotiation Skills course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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New IT Employee Orientation
ITMG-106
This new IT Employee Orientation class is designed to be customized to meet specific company needs. Its goal is to provide . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Office Influence in a Virtual World
ITMG-254
This Office Influence in a Virtual World course is designed to provide students with an understanding of key influence concepts, . . .
- Duration: 1 Day
- Scheduled Classes : 7 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Performance Management (Second Edition)
OLEK-160
New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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PMI Authorized PMP Exam Prep
PMPM-250
This course is specifically designed to provide students with the proven, practical body of project management knowledge . . .
- Duration: 5 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Practical Leadership
OLEK-150
In this course, students will learn the practical skills they need to be an effective leader in their organization. Leadership . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Presentation Skills
ITMG-246
This Presentation Skills course is designed to provide students with enhanced ability to design, build and present high quality . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Presentation Success in a Virtual Workplace
ITMG-269
This Presentation Success in a Virtual World course is designed to provide students with enhanced ability to design, build . . .
- Duration: 1.6 Hours
- Delivery Format: Classroom, Virtual
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Project Cost and Procurement Management
PMPM-155
Today, more companies are outsourcing large 'pieces' of projects to third parties. The need for procurement management has . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Project Management Skills for the Business Analyst
PMPM-190
This Business Analyst course is designed to provide the basics for project management by introducing essential project management . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Project Quality and Integration
PMPM-160
In today's fast-paced world, it is tempting to consider sacrificing the quality of an IT project for time and cost considerations. . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Project Scope and Risk Management
PMPM-140
Defining “What you need to do” is the toughest part of any project. That is why the project charter and project scope are . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Project Time and Schedule Management
PMPM-145
The Project schedule is one of the most visible pieces of the project plan, and it is the key to keeping a project on track. . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Software Methodologies
ITMG-107
This Software Methodologies class is designed to provide students with a general understanding of various industry leading . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Strengthening Feedback (Through the LEGO® SERIOUS PLAY® Methodology)
SSMG-210
This Strengthening Feedback course is specially designed to provide and reinforce quality feedback at all levels within an . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Successful Presentations in a Virtual World
ITMG-258
This Presentation Success in a Virtual World course is designed to provide students with enhanced ability to design, build . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Techie and Users Leadership
ITMG-108
This Techie and Users Leadership course is designed to provide students with the ability to motivate, communicate, stimulate . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The Magic of Leading with Excellence (Based on ©DISNEY'S approach to Leadership Excellence)
SSMG-220
This The Magic of Leading with Excellence course is not only magically designed for students to identify and develop their . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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The Steve Jobs Way: Innovation and Leadership You Can Use
ITMG-250
This “The Steve Jobs Way: Innovation and Leadership You Can Use” course is designed to provide students with insight into . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Thinking Like a CIO
ITMG-228
This Thinking Like a CIO course is designed to broaden students’ way of thinking and expand their management perspective. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Time Management and Productivity
ITMG-247
This Time Management and Productivity course is designed to provide students with the ability to use seven ‘Productivity . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Working on a Virtual Team
ITMG-270
This Working on a Virtual Team course is designed to provide students with the practical tips and techniques needed to communicate . . .
- Duration: 1.6 Hours
- Delivery Format: Classroom, Virtual
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Certified Project Management (CPM)
EC-SVC-CPM
You’ll learn how to process raw and unstructured data and how to provide insights that impact your business decisions. Learn . . .
- Duration: 180 Days
- Delivery Format: Self Paced
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Coaching for Results (Second Edition)
OLEK-280
As a leader in your organization, you're expected to help people meet or exceed expectations and to help ensure productivity . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Developing Yourself as a Leader (Second Edition)
LO-097011
You have transitioned from an individual contributor to a manager, or as an individual contributor, you've acquired practical . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Continuous Improvement with Lean
VS-s2723
Companies everywhere, no matter what their industry, can benefit from the principles of continuous improvement with Lean. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Lean Process Improvement
VS-s2706
Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Basic Internet Marketing
VS-s2501
This course is an ideal start for business owners and people new to marketing to learn the basics of Internet marketing. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Branding: Creating and Managing Your Corporate Brand
VS-s2009
Your brand is the vehicle that propels your product or service into your customer’s lives, and into their hearts. A good . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Building a Brand on Social Media
VS-s2505
Your brand speaks for your company and its products and/or services. In today’s online-focused world, it’s important that . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Creating a Google AdWords Campaign
VS-s2504
Many companies advertise with pay per click ads. This course focuses on the largest machine available: Google AdWords. In . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Introduction to E-Mail Marketing
VS-s2506
E-mail marketing is here to stay, and knowing how to do it well is essential for marketers as well as small business owners, . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Kickstarting Your Business with Crowdsourcing
VS-s2607
Today’s fast-paced marketplace demands that businesses think fast. Crowdsourcing can help all types of businesses keep on . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Marketing and Sales
VS-s2303
A small marketing budget doesn’t mean you can’t meet your goals and business objectives. You just have to be more creative . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Marketing for Small Businesses
VS-s2604
Marketing is about getting your business known and building your position within the marketplace. Small businesses don`t . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Overcoming Objections to Nail the Sale
VS-s2003
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Personal Brand: Maximizing Personal Impact
VS-s2426
Abigail Van Buren, the writer of Dear Abby, once said, “There are two kinds of people: those who come into a room with the . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Practical Applications - How to Blog and Podcast
VS-c1506
Blogging and podcasting are well-established features of the Internet that allow the average person to get their message . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Promoting a Marketing Webinar
VS-s2509
Webinars are an affordable and effective tool for connecting with your staff, customers and your online community. As someone . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Selling Smarter
VS-s2005
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Story Marketing for Small Businesses
VS-s2510
Cultures both ancient and modern have strong storytelling traditions. Our brains are wired to share and process information . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Strategic Planning
VS-s2715
If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Writing a Business Plan
VS-s2603
This two-day course is designed for business owners and entrepreneurs who are ready to create a business plan. All the essential . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Closing the Generation Gap in the Workplace
VS-s2115
There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conducting Accurate Internet Research
VS-s2433
As the Internet grows, it becomes more challenging to find the correct information from a reliable source in a timely manner. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Creative Thinking and Innovation
VS-s2429
Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Creativity in the Workplace
VS-s2123
Creative thinking in the workplace is in demand. We live in a competitive society and creativity improves productivity, teamwork, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Crisis Management
VS-s2714
Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Cybersecurity 1: Fundamentals for Employees
VS-s2740
Cyberattacks are increasing at an alarming rate. Radware reported that there were 2.3 billion data breaches in 2018 – almost . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Design Thinking: An Introduction
VS-s2334
Design thinking is a collaborative problem-solving process based on design used in artistic endeavors. Whether you are involved . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Developing a Safety Procedures Manual
VS-s2730
Safety procedures are the backbone of an organization’s Safety Management System. They provide consistency and when followed . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Planning and Scheduling
VS-s2318
As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet . . .
- Duration: 2 Days
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Employee Dispute Resolution: Mediation through Peer Review
VS-s2112
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Encouraging Sustainability and Social Responsibility in Business
VS-s2721
The ideas behind encouraging sustainability and social responsibility in business seem noble, as organizations commit to . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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English as a Second Language: A Workplace Communications Primer
VS-s2732
The English language is recognized as an essential business tool throughout the world. People who are learning English . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Entrepreneurship 101
VS-s2601
Wouldn’t it be nice to be your own boss, work on your own schedule, and make money doing something that you’re passionate . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Environmental Sustainability: A Practical Approach to Greening Your Organization
VS-s2724
Environmental Management Systems (EMS) involve a set of processes and practices that enable an organization to reduce its . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Fostering Innovation
VS-s2443
Innovation in its purest form means to create something new, but it can also mean better solutions, new methods of doing . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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High Reliability Organizations
VS-s2720
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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AgilePM® Foundation
LP-APMG-AF
Attend this official APMG AgilePM Foundation certification course and learn how to flex and deliver projects rapidly to meet . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
-
PMP Refresher Course
UT-300200945
If it's been a while since you completed a PMP exam prep training course, don't try to struggle by cramming for the exam . . .
- Duration: 2 Days
- Scheduled Classes : 2 Scheduled Classes
- Delivery Format: Virtual
-
Project Management: Principles and Performance Domains
VS-s2339
Project management has evolved over the past few years due to emerging technology, new approaches (predictive, traditional, . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
SAFe Advanced Scrum Master
SAFE-130
This course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise . . .
- Duration: 2 Days
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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SAFe Agile Software Engineering
SAFE-135
What skills do you need to deliver high-quality, software-centric solutions faster and more predictably? In the Agile Software . . .
- Duration: 3 Days
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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SAFe for Government
SAFE-145
More government agencies are adopting Lean-Agile practices to generate better results for stakeholders, including government . . .
- Duration: 2 Days
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Dynamite Sales Presentations
VS-s2002
A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Logical Selling: A Practical Approach for Increasing Sales Results
LO-097017
Sales professionals need a system for producing sales results. Logical Selling: A Practical Approach for Increasing Sales . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Black Belt
SIXS-103
This LSS Black Belt Training course is designed to provide students with a detailed level of knowledge of Lean Six Sigma, . . .
- Duration: 20 Days
- Delivery Format: Classroom
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Green Belt
SIXS-102
5-Day class, builds process definition & analysis and basic statistical skills associated with Green Belt role in participating . . .
- Duration: 5 Days
- Delivery Format: Classroom
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Green Belt Light
SIXS-105
This is a 3-Day class that focuses on just the essentials of DMAIIC and basic tools used to identify and analyze business . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom
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Social Media and Your Business
VS-s2502
Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. This two-day course . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Storytelling for Business Success
ITMG-272
This Storytelling for Business Success course is designed to provide the knowledge, skills, tips and tricks needed to craft . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Building Better Teams
VS-s2104
Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Collaboration
VS-s2736
Collaboration is a skill that is utilized with one or more people to produce or create a result or shared goal. Everyone . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Teamwork and Collaboration 3.0 (Through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-215
Stop thinking and start building through this 'theory free course'! In this Teamwork and Collaboration 3.0 course, students . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Advanced Writing Skills
VS-S2401
This is a one-day workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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