Close
Contact Us info@learnquest.com

??WelcomeName??
??WelcomeName??
« Important Announcement » Contact Us 877-206-0106 | USA Flag
Close
Close
Close
photo

Thank you for your interest in LearnQuest.

Your request is being processed and LearnQuest or a LearnQuest-Authorized Training Provider will be in touch with you shortly.

photo

Thank you for your interest in Private Training.

We look forward to helping you develop the perfect training solution to help you meet your company's goals.

For immediate assistance, speak with one of our representatives using the chat module below. Otherwise, LearnQuest or a LearnQuest-Authorized Training Provider will be in touch with you shortly.

Close
photo

Thank you for your interest in LearnQuest!

Now, you will be able to stay up-to-date on our latest course offerings, promotions, and training discounts. Watch your inbox for upcoming special offers.

title

Date: xxx

Location: xxx

Time: xxx

Price: xxx

Please take a moment to fill out this form. We will get back to you as soon as possible.

All fields marked with an asterisk (*) are mandatory.

Strengthening Feedback (Through the LEGO® SERIOUS PLAY® Methodology)

Price
200 USD
1 Day
SSMG-210
Classroom Training, Online Training
Other

AWS Training Pass

Take advantage of flexible training options with the AWS Training Pass and get Authorized AWS Training for a full year.

Learn More

Prices reflect a 22.5% discount for IBM employees (wherever applicable).
Prices reflect a 24% discount for Kyndryl employees (wherever applicable).
Prices reflect the Accenture employee discount.
Prices shown are the special AWS Partner Prices.
Prices reflect the Capgemini employee discount.
Prices reflect the UPS employee discount.
Prices reflect the ??democompanyname?? employee discount.
GSA Private/Onsite Price: ??gsa-private-price??
For GSA pricing, please go to GSA Advantage.
 

Class Schedule

Delivery Formats

Sort results

Filter Classes

Guaranteed to Run

Modality

Location

Language

Date

    Sorry, there are no public classes currently scheduled in your country.

    Please complete this form, and a Training Advisor will be in touch with you shortly to address your training needs.

View Global Schedule

Course Description

Overview

This Strengthening Feedback course is specially designed to provide and reinforce quality feedback at all levels within an organization, based on the ten most relevant points to take into account and the importance of having an internal monitoring process for all human capital.

Build the ideal feedback model by using the LEGO® SERIOUS PLAY® method.
 

Objectives

Upon completion of the Strengthening Feedback course, students will be able to:
  • Identify the 10 most important points to consider when providing feedback.
  • Understand the importance of providing constant feedback through shared metaphors and stories.
  • Build rapport as part of the conversation while delivering both, positive or negative feedback.

Audience

  • Individuals or companies who want to change their Quality Service processes to improve and exceed the experience of their customers

Prerequisites

    • Students must have at least 15 LEGO blocks which can include figures.
    • Good communication skills, desire to redesign existing practices, introspection, awareness that this is probably the most important part of an organization and that there are millions of areas of opportunity to improve, excellent disposition, openness, and humbleness!

Topics

  • Introduction to the LEGO® bricks
    • Construction of the tower
    • Following instructions vs. metaphors
    • Giving meaning to the model
    • Sharing the stories
  • Why do you think most of the workforce inside an organization do not receive feedback from Management?
    • Construction of individual models which reflect the possible cause
  • If this depended on you, what initiative would you take for your team to get adequate feedback?
    • Construction of individual models showing a solution or proposal
  • The 10 most important points to consider when providing feedback
    • Explain each and every point in detail to the audience, no building required
      • It should be a frequent process.
      • Feedback should be something systematized or established as a norm.
      • It is not a debate.
      • It must be based on facts.
      • The ideal process is face-to-face.
      • You must give feedback on things that the other person can change.
      • It should be given about who is present.
      • It must be timely.
      • It should be done with the intention of helping, not punishing.
      • Feedback should be used as a common action within our improvement processes, both personal and group.
  • Now that you have more information, let´s put our hands together! Let us go aspirational!
    • Construction of individual models with at least one of the points described above
    • Construction of a shared model which includes all the points chosen by the participants
  • Time to do landscaping!
    • Construction of an individual model of everything that prevents the aspirational model take place in the real world
    • Modification and destruction of the shared model through the agents created
  • Reinforcing your vision!
    • The task is to rebuild the aspirational model to verify that participants were really working as a team with the same goals and mission in common
  • Building commitments
    • Construction of individual models based on their commitments, considering their beliefs
  • Get Personalized Training Solutions

    Get Personalized Training Solutions

    Need a personalized solution for your Training? Contact us, and our training advisors will guide you.

    Contact Us Now

    Need Help?

    Need Help? We're Here!

    Have questions about courses, instruction, materials covered, or finding the right fit? We're here to help!

    Reach Out To Us

    2023 Top 20 Training Industry Company - IT Training

    Need Help?

    Call us at 877-206-0106 or e-mail us at info@learnquest.com

    Save Up to $500 This Summer

    Soak up new skills this summer with exclusive discounts on our popular topics and courses.

    PROMO CODE: SUMMER2024
    VALID THROUGH AUGUST 31, 2024

    Summer 2024 Promotion

    IBM TechXchange Conference 2024

    October 21-24 | Mandalay Bay, Las Vegas

    Save $127 with Code: TECHXCHANGE10

    Offer Expires June 30, 2024

    Self-Paced Training Info

    Learn at your own pace with anytime, anywhere training

    • Same in-demand topics as instructor-led public and private classes.
    • Standalone learning or supplemental reinforcement.
    • e-Learning content varies by course and technology.
    • View the Self-Paced version of this outline and what is included in the SPVC course.
    • Learn more about e-Learning

    Course Added To Shopping Cart

    bla

    bla

    bla

    bla

    bla

    bla

    Self-Paced Training Terms & Conditions

    ??spvc-wbt-warning??

    Exam Terms & Conditions

    ??exam-warning??
    ??group-training-form-area??
    ??how-can-we-help-you-area??
    ??personalized-form-area??
    ??request-quote-area??

    Sorry, there are no classes that meet your criteria.

    Please contact us to schedule a class.
    Close

    self-paced
    STOP! Before You Leave

    Save 0% on this course!

    Take advantage of our online-only offer & save 0% on any course !

    Promo Code skip0 will be applied to your registration

    Close
    Nothing yet
    here's the message from the cart

    To view the cart, you can click "View Cart" on the right side of the heading on each page
    Add to cart clicker.

    Purchase Information

    ??elearning-coursenumber?? ??coursename??
    View Cart

    title

    Date: xxx

    Location: xxx

    Time: xxx

    Price: xxx

    #Please take a moment to fill out this form. We will get back to you as soon as possible.#

    #All fields marked with an asterisk (*) are mandatory.#

    If you would like to request a quote for 5 or more students, please contact CustomerService@learnquest.com to be assigned an account representative.

    Need more Information?

    Speak with our training specialists to continue your learning journey.

     

    Delivery Formats

    Close

    By submitting this form, I agree to LearnQuest's Terms and Conditions

    heres the new schedule
    This website uses third-party profiling cookies to provide services in line with the preferences you reveal while browsing the Website. By continuing to browse this Website, you consent to the use of these cookies. If you wish to object such processing, please read the instructions described in our Privacy Policy.
    Your use of this LearnQuest site affirms your consent to our use of session and persistent cookies to track how you use our website.