Learning Labs

A key element of success is the ability to practice-and make mistakes-in a safe environment. LearnQuest utilizes self-paced hosted labs that can be incorporated into a blended training package. Our Learning Lab options provide a flexible solution by delivering 24/7 lab access with a convenient platform that eliminates setup time and reduces travel and facility expenses.

Social Media

Employees all have expertise to share. Providing channels through social learning to both create networks and eliminate geographical barriers, fosters an environment for continuous collaboration and productivity.

As part of the needs analysis for a custom learning project, client social media capabilities are designed into the solution.

Mobile Platforms

Employees need access to information beyond the work environment, and having that information available via mobile devices contributes to increased performance. LearnQuest utilizes cutting edge technology to convert learning solutions, create custom applications, and also make support documentation accessible on multiple platforms.

Instructor-Led Training

LearnQuest has a vast library of off-the-shelf, proprietary, instructor-led content that can be leveraged for ILT delivery, eLearning development, job aids, and other project deliverables. Our in-house expertise and industry leading training content can help jump-start any custom learning project.

• IT Training
• Business Training
• Vendor Training

Competency Building

At the program level, we establish learning strategies that harness all learning spaces in the employee's environment. The goal is to ensure a competent and productive employee. Examples include:

• Competency-based job roles and learning maps
• Learning paths toward industry certification
• Creation and administration of internal, job-role based certifications
• Project mentoring

Evaluation

Evaluation is a key component of any training program and can take on many different forms, including:

• Reinforcing concepts through the administration of knowledge checks
• Documenting understanding via assessments
• Implementing certification programs to drive competency growth
• Calculating improved employee performance and the impact of training

We partner with our clients to define the appropriate evaluation criteria, develop and administer the evaluations, gather the necessary metrics, and finally, produce reports and dashboards that can be used to both monitor and improve the learning program.

Performance Support

Training events are only one component of a learning solutions that supports employee performance. We evaluate the post-training workspace and help align all available training resources so that they are ready to support the employee on the job.

Examples of performance support as part of an overall learning program include:

• Reviewing and aligning existing job aids with the training program
• Creating video mentor job aids from eLearning demonstrations and simulations
• Providing custom help and support landing pages that direct employees to formal and informal learning as well as performance support content

Knowledge Management

One of the key challenges in a large reskilling program is finding the right course, document, or video at the time it is needed.

Our complete learning program approach also focuses on providing accurate and organized access to key learning assets. By analyzing the available client delivery mechanisms and factoring them into the learning program, we help employees achieve success by providing them with easy access to the resources they need to effectively perform their job functions.