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Business Analysis for IT Professionals

2,800 USD
4 Days
Classroom Training, Online Training
IIBA Training and Certification - 0

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  • Date: 20-May-2024 to 23-May-2024
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 2,800 USD
  • Date: 17-Jun-2024 to 20-Jun-2024
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 2,800 USD
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Course Description


The business analyst role has evolved from that of a business procedures analyst to that of a business liaison between the non-technical user community and the technical solution providers. This course provides proactive, introductory coverage of the knowledge and skills essential to business analysts today and the foreseeable future.

This course aligns with BABOK v3.0. This course is endorsed by the IIBA® and offers 28 CDU credits | 28 PDU's from PMI.


Upon completion of the Business Analysis for IT Professionals course, students will be able to:
  • Introduction to Business Analysis and the role of the Business Analyst
  • Business Analyst Competencies
  • Describe three major project development methodologies
    • Waterfall, Rolling wave and Spiral
    • Understand Agile Methodologies
    • Compare the different development models
  • Discuss the basics of enterprise analysis and its impact on project selection
  • Effective Stakeholder Engagement and Communications
  • Determine each participant’s communications style (BEST profile) and how that understanding can help in eliciting requirements
  • Elicit and document requirements using the following techniques
    • Interviews
    • Collaborative sessions
    • Prototyping
    • Using the Work Breakdown Structure
    • Use case basics
    • Business process analysis
  • Fundamentals of Process Modeling
  • Prioritizing requirements
  • Documenting requirements
  • Requirements validation through Data Modeling
  • Managing requirements
  • Solution validation, Testing fundamentals and quality assurance


  • New business analysts
  • Experienced business analysts looking to update their skills and understanding of their role
  • Project managers who incorporate business analysis roles in their projects
  • Managers that have business analysts on their staff




  • BA Responsibilities and competencies
  • Compare SDLC’s
  • Knowledge areas in Business Analysis
  • Stakeholder engagement and communications
    • Information distribution
    • Communications styles
Requirements Elicitation
  • Levels of requirements on a project
  • The impact of the development methodology on requirements
  • Techniques for eliciting requirements
    • Interviewing
    • Prototyping
    • Use Cases
    • Collaborative Workshops, C-MAPS™ and Facilitation
    • Work Breakdown Structure
    • Business Process Analysis
  • Ranking requirements
  • Documenting requirements
  • Managing requirements throughout the project
  • Business Process Improvements (BPI)
  • Business Process Reengineering (BPR)
  • Using data models to verify and validate requirements
    • Entity Relationship Diagrams
Solution Validation and the Fundamentals of testing
  • Testing strategy
  • Ensure project quality and quality of the product
  • Test scripts
  • Measuring solution performance
Practical Application Sessions
  • Discuss BA practices in your company
  • Conduct a project with limited communications
  • Determine your own Communication Style
  • Interview a project sponsor and build a product
  • Develop Use Cases and a Use Case Diagram
  • Design and facilitate a Requirements-Gathering session using C-MAPS™
  • Gather requirements while developing a Work Breakdown Structure
  • Create a Business Process model
  • Develop a high-level Requirements Document
  • Develop an Entity Relationship Diagram
  • Create a Project Test Plan
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