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Emotional Intelligence for Business Professionals (Second Edition)
Duration
1 Day
Course
OLEK-195
Available Formats
Classroom Training, Online Training
Course Description
Overview
It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.Objectives
Upon completion of the Emotional Intelligence for Managers course, students will be able to:
- Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.
- Assess and develop your personal emotional intelligence competencies.
- Assess and develop your social emotional intelligence competencies.
- Practice emotional intelligence in common workplace scenarios.
Audience
Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence.
Prerequisites
-
There are no prerequisite skills for this course.
Topics
Lesson 1: Recognizing the Benefits of Emotional Intelligence
- Define Emotional Intelligence
- Recognize EQ's Impact on Work Experience
- Develop Your Level of Self-Awareness
- Develop Your Self-Regulation Skills
- Develop Your Motivation
- Develop Your Empathy
- Develop Your Social Skills
- Practice Emotionally Intelligent Leadership
- Build an Emotionally Intelligent Team
- Manage Change
- Manage Conflict
- Coach for Performance
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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title
Please take a moment to fill out this form. We will get back to you as soon as possible.
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