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Matrix Management in IT
Duration
1 Day
Course
ITMG-103
Available Formats
Classroom Training, Online Training
Course Description
Overview
Matrix management has been a way of life within many, if not most, Information Technology (IT) organizations. It comes in many forms. It may be in the form of a tester on loan to the project manager of an important project. It may be an IT manager that has a dotted line reporting relationship with his/her primary business user, or any one a number of other scenarios.This class provides a definition and background of matrix management. If also discusses its advantages and disadvantages to the company, to IT, to the user community and to the person being matrixed. It also describes and illustrates various types of matrix management used within IT organizations.
Objectives
Audience
- IT Managers
- New IT Managers
- Soon to be IT Managers
Topics
- How different types of data require different levels of quality
- Definition and flavors of matrix
- Solid line vs. dotted line reporting
- Usage of matrix management within IT
- Advantages of matrix management from an IT perspective
- Disadvantages of matrix management from an IT perspective
- Permanent dotted line reporting models
- Temporary dotted line reporting models
- In IT and dotted line to the business
- In the business and dotted line to IT
- Various mini-case scenarios that help illustrate cloud computing pains and payoffs
- Quiz-type questions to help you assess your understanding of the material
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Self-Paced Training Info
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- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
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