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Effective Interpersonal Communication for Business Professionals
Duration
1 Day
Course
LO-097012
Available Formats
Classroom Training, Online Training
Course Description
Overview
To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external people.Objectives
In this course, you will use a variety of methods to communicate effectively with people in many different roles in an organization.
You will:
- Interact productively with others in the workplace on a day-to-day basis.
- Build positive relationships with diverse individuals.
- Consider organizational communication systems.
- Communicate with peers.
- Communicate with supervisors.
- Communicate with external people.
- Communicate during conflict and change.
Audience
The typical students of this course will be business professionals who want to enhance their communication skills to interact more effectively with superiors, colleagues, team members, customers, and vendors, and ultimately improve their overall job performance.
Prerequisites
-
To ensure your success in this course, you should have some level of work experience in any of a variety of organizational settings.
Topics
Lesson 1: Interacting with Others
- Topic A: Understand the Communication Process
- Topic B: Apply Core Communication Skills
- Topic C: Observe Nonverbal Communication
- Topic A: Create Connection
- Topic B: Adapt Appropriately to Different Communication Styles
- Topic C: Accommodate Diversity
- Topic A: Analyze Organizational Culture
- Topic B: Ensure Communication Flows Effectively
- Topic A: Interact Effectively with Peers
- Topic B: Work Productively in a Group
- Topic C: Engage in Productive Meetings
- Topic D: Lead a Team
- Topic A: Communicate with Different Supervisor Styles
- Topic B: Discuss Important Topics with Your Supervisor
- Topic A: Interact Effectively with Customers
- Topic B: Work Productively with Vendors
- Topic A: Communicate Through Conflict
- Topic B: Communicate Through Change
Related Courses
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Effective Workplace Communication
ITMG-253- Duration: 1 Day
- Delivery Format: Classroom Training, Online Training
- Price: 765.00 USD
-
Effective Communication in a Virtual Workplace
ITMG-256- Duration: 1 Day
- Delivery Format: Classroom Training, Online Training
- Price: 765.00 USD
Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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title
Please take a moment to fill out this form. We will get back to you as soon as possible.
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