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Coaching for Results (Second Edition)
Course Description
Overview
As a leader in your organization, you're expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization.In this course, you will build a foundation for coaching, establish a coaching process, execute a coaching plan, and explore strategies for coaching in different business scenarios.
Many different factors can affect employee performance. When performance problems arise, people need to be supported to get back on track and do their jobs well. Coaching is an effective way of confirming an employee's value while improving performance. Coaching contributes to employee retention because it offers the opportunity to grow, provides motivation, and supports learning. Coaching also enhances the image and effectiveness of managers and supervisors.
Objectives
- Define coaching and determine how you want to coach.
- Build a foundation for coaching.
- Establish a coaching process.
- Execute a coaching plan.
- Coach teams and coach remotely.
Audience
- Managers
- Supervisors
- Team members
- Team leaders
- Project managers
- Mentors, and anyone who needs to coach and provide constructive criticism as part of their job, and who wants to learn how to apply the coaching process to successfully improve the performance of others.
Prerequisites
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To ensure your success, we recommend you have some level of work experience in any of a variety of organizational settings. You should also have general end-user computer and Internet skills. You may wish to take the following course or have equivalent knowledge:
- Using Microsoft® Windows® 10
Topics
- Define Coaching
- Determine a Coaching Approach
- Evaluate Performance
- Develop Essential Interpersonal Skills
- Initiate the Coaching Relationship
- Agree on a Coaching Plan
- Coach
- Adjust the Coaching Plan
- Verify That Goals Have Been Met
- Coach a Team
- Coach Remotely
Related Courses
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Effective Management (Second Edition)
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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