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Negotiation Skills
Duration
1 Day
Course
ITMG-245
Available Formats
Classroom Training, Online Training
Course Description
Overview
This Negotiation Skills course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability to successfully negotiate with others to meet desired business and career objectives.Objectives
Upon completion of the Negotiation Skills course, students will be able to:
- Understanding and use key negotiation strategies and tactics
- Strategically define which negotiation approach and style to use based the players and circumstances
- Properly prepare for upcoming negotiations
- Defend themselves against people who use unethical negotiation tactics
Audience
- Professional of all levels and job type
Topics
Purpose of Negotiation
- What Is negotiation?
- Negotiation at work and home
- Why people hate to negotiate
- Overcoming dislike of negotiation
- Finding your own style
- Conditions needed for successful negotiation
- Willingness to negotiate
- Ability to negotiate
- Avoidance
- Accommodating
- Assertive
- Aggressive
- Win-Win, Win-Lose, Lose-Win
- Distributive vs. Integrative negotiation
- Interest centric
- Competitive vs. Cooperative
- Influence-based negotiation
- Negotiation concepts
- Needs vs. Wants
- Power of the parking lot
- BATNA
- ZOPA
- Value of preparation
- Ways to properly prepare for your next negotiation
- Ready-to-use negotiation strategies
- Common mistakes to avoid
- Tough negotiation tactics and how to defend against them
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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Please take a moment to fill out this form. We will get back to you as soon as possible.
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