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IT Management Training Courses
Get the essential skills and methodologies to effectively lead IT with our comprehensive IT management training and certification. Our expert-led courses provide real-world applications to advance your expertise in technical, business, and interpersonal competencies.
Course List
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Featured Course
Effective Workplace Communication
ITMG-253
This Effective Workplace Communication course is designed to enhance the students’ ability to effectively communicate with . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Agile Scrum Workshop
PMPM-240
The Agile Scrum Workshop course will not only explain the Agile Scrum methodology, but will also provide students the opportunity . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Business Process Management
VS-s2718
Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Business Succession Planning: Developing and Maintaining a Succession Plan
VS-s2110
Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Change Management - Combined Certificate Program
OLCM-110
This Change Management - Combined Certificate Program course is designed to provide students with sufficient knowledge and . . .
- Duration: 4.5 Days
- Delivery Format: Classroom, Virtual
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Change Management - Practitioner Certificate Program
OLCM-105
This Change Management - Practitioner Certificate Program course is designed to provide students with sufficient understanding . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Change Management for Project Managers
PMPM-230
Project managers are the original change agents. Projects are usually a result of some change either in the business environment, . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Client Relationship Management
ITMG-273
This Client Relationship Management course is designed to provide students with the concepts, tools and best practices needed . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Closing the Generation Gap in the Workplace
VS-s2115
There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Cloud Computing Management
ITMG-100
Cloud computing has been a huge topic within the Information Technology (IT) community. This class discusses what cloud computing . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Coaching and Mentoring
VS-s2302
Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Code of Conduct: Setting the Tone for Your Workplace
VS-s2728
Workplaces are made up of diverse groups of people with diverse motivations, backgrounds, and ethics. When such groups are . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Communicating through the new millennia (Effective Communication through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-205
After completing this zero theory Communicating through the new millennia course, students will learn how to identify each . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Conducting Effective Performance Reviews
VS-s2111
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conflict Resolution and Difficult Conversations
ITMG-248
This Conflict Resolution and Difficult Conversations course is designed to provide students with an understanding of how . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conflict Resolution: Getting Along In The Workplace
VS-s2106
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Consulting Skills for IT Professionals
ITMG-251
This Consulting Skills for IT Professionals course is designed to provide students with the concepts, tools and best practices . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Cost Center Management
ITMG-109
The Cost Center Management course is designed to provide students with an introduction to the budgeting process. It is ideal . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Creating a Top Notch Talent Management Program
vs-s2109
Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Data Quality and Governance
ITMG-101
Data is the life blood of many organizations. Information Technology (IT) managers and individual contributors are the guardians . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Delegation: The Art Of Delegating Effectively
VS-s2309
Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Developing a Lunch and Learn Program
VS-s2811
If you look at any successful organization they have the support of employee development as a core part of their culture. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Developing a Safety Procedures Manual
VS-s2730
Safety procedures are the backbone of an organization’s Safety Management System. They provide consistency and when followed . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Developing a Training Needs Analysis
VS-s2809
The right training at the right time can make a huge difference in the productivity and profitability of your organization. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Developing Your Training Program
VS-s2802
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout . . .
- Duration: 2 Days
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Disability Awareness - Working with People with Disabilities
VS-s2712
People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Communication in a Virtual Workplace
ITMG-256
Interpersonal communication skills within the workplace, ranging from emotional intelligence, to questioning techniques, . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Effective Communication in a Virtual Workplace
ITMG-266
This Effective Communication in a Virtual Worldcourse is designed to enhance the students’ ability to effectively communicate, . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Effective Communication Using Emotional Intelligence
ITMG-244
This Effective Communication Using Emotional Intelligence course is specifically designed to enhance the student’s ability . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Effective Planning and Scheduling
VS-s2318
As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet . . .
- Duration: 2 Days
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Time Management (Second Edition)
OLEK-110
Time is a form of currency, and the ways you talk about it illustrate its value: people say “Time is money,” and “My time . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Emotional Intelligence for Business Professionals (Second Edition)
OLEK-195
It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Employee Accountability
VS-s2709
An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Employee Recognition: Appreciating Your Workforce
VS-s2121
Everyone likes to be recognized for a job well done. Some people like more recognition than others, but it’s all important . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Executive Briefing: ITs 4 Potential Roles in Digital Transformation
ITMG-242
This Executive Briefing: IT’s 4 Potential Roles in Digital Transformation course is designed to provide students with explaining . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Executive Briefing: Organizational Implications of Moving from Waterfall to Agile
ITMG-241
This Executive Briefing: Organizational Implications of Moving from Waterfall to Agile course is designed to provide students . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Executive Briefing: Preparing Your Organization for Digital Transformation
ITMG-237
This Preparing Your Organization for Digital Transformation executive briefing is designed to provide participants with an . . .
- Duration: 2 Hours
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Facilitation Skills
VS-s2803
It is nearly impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Fostering IT Innovation and Design Thinking
ITMG-249
This Fostering IT Innovation and Design Thinking course is designed to provide students with the concepts, methodologies . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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From Boss to Leader
VS-s2332
Bad bosses. Everyone has had at least one in their working career. You do not want to be the bad boss in your work environment, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Getting the Results Without the Authority
OLEK-205
This Getting the Results Without the Authority course is designed to provide students with the skills necessary to develop . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom
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Giving Extra that Nobody Values (Emotional Salary Workshop through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-230
This Giving Extra that Nobody Values course focus on emotional salary, everything provided by companies and is not economically . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Great Help Desk and Internal IT Client Service
ITMG-217
This Great Internal IT Client Service course is designed to enhance client/user/customer satisfaction. This class expends . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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High Reliability Organizations
VS-s2720
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Hiring Outstanding Teams
OLEK-175
This Hiring Outstanding Teams course is designed to provide students with the skills necessary to locate and interview great . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Human Resources Training: HR for the Non-HR Manager
VS-s2304
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Influence-Based Technical Leadership
ITMG-232
This Influence-Based Technical Leadership course, based on Eric Bloom’s book “Office Influence: Get What You Want from the . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Information Technology Management and Leadership Executive (ITMLE)
ITMG-211
Information Technology (IT) is a vital component of today’s organizations. As a result, IT executives must be more than just . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Information Technology Management and Leadership Professional (ITMLP)
ITMG-210
The ITMLP© is the first step toward the full Certification of the IT Management and Leadership Executive (ITMLE©). The . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Inventory Management: The Nuts and Bolts
VS-s2311
No business can survive very long without an effective program of controls over the parts and materials that are used in . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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IT as an Agent of Organizational Change
ITMG-243
This IT as an Agent of Organizational Change course is designed to provide students with the knowledge, skills and techniques . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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IT Help Desk Service in a Virtual World
ITMG-261
This IT Help Desk Service in a Virtual World course is designed to enhance client/user/customer satisfaction in a virtual . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Knowledge Management
VS-s2717
Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Leading Organizational Change in a Virtual Workplace
ITMG-255
This Leading Organizational Changing in a Virtual World course is designed to provide students with the knowledge, skills . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Life as a Technical Manager
ITMG-102
The Life as a Technical Manager Course is designed to provide students with the key information needed by new and would-be . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Making Training Stick
VS-s2807
We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Making Your Business Better
VS-s2612
Starting and building a business begins with a great idea. At this moment, there are millions of ‘great ideas’ seeking attention . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing People in a Supercalifragilisticexpialidocious Way (Based on ©DISNEY'S approach to People Management)
SSMG-225
Are you ready to inform and inspire? This Managing People in a Supercalifragilisticexpialidocious Way course is designed . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Managing Teams in a Virtual Workplace
ITMG-259
This Managing Teams in a Virtual World course is designed to provide students with insights into the tactics, techniques, . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing the Virtual Workplace
VS-s2325
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Virtual Teams
ITMG-216
This Managing Virtual Teams course is designed to provide the knowledge, skills and best practices needed to successfully . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Worldwide IT Virtual Teams
ITMG-260
This Managing Worldwide IT Virtual Teams course is designed to provide the knowledge, skills and best practices needed to . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Marketing for Small Businesses
VS-s2604
Marketing is about getting your business known and building your position within the marketplace. Small businesses don`t . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Mastering Adult Learning Methods
VS-s2813
Teaching adults necessitates different methods than those that are used for children. Adults have a wealth of experience . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Matrix Management in IT
ITMG-103
Matrix management has been a way of life within many, if not most, Information Technology (IT) organizations. It comes in . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Maximizing User Satisfaction
ITMG-104
User satisfaction comes from great internal client service. This class is specifically designed for individuals and departments . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Measuring Training Results
VS-s2810
There are lots of good reasons to offer training, and even more reasons to participate and take training. But there is also . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Meetings and Status Reporting
ITMG-105
This Meetings and Status Reports course is designed to provide students with an understanding of the true value of status . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Motivation Training: Motivating Your Workforce
VS-s2305
It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Negotiation in a Virtual Workplace
ITMG-257
Negotiation is a fundamental component of business regardless of the business environment. Negotiation success is best achieved . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Negotiation Skills
ITMG-245
This Negotiation Skills course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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New IT Employee Orientation
ITMG-106
This new IT Employee Orientation class is designed to be customized to meet specific company needs. Its goal is to provide . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Office Influence in a Virtual World
ITMG-254
This Office Influence in a Virtual World course is designed to provide students with an understanding of key influence concepts, . . .
- Duration: 1 Day
- Scheduled Classes : 7 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Onboarding: The Essential Rules for a Successful Onboarding Program
VS-s2117
Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Organizational Change Management - Foundation Certificate Program
OLCM-100
This Change Management - Foundation Certificate Program course is designed to provide students with sufficient knowledge . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Orientation Handbook: Getting Employees Off to a Good Start
VS-s2108
An effective human resource professional knows that managing employee performance is more than responding to problems, conducting . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Performance Management (Second Edition)
OLEK-160
New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Performance Management - Managing Employee Performance
VS-s2103
Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Planning for Workplace Safety
VS-s2729
Beginning with the organizational safety policy, the company’s safety plan shows that senior management takes the commitment . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Practical Leadership
OLEK-150
In this course, students will learn the practical skills they need to be an effective leader in their organization. Leadership . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Presentation Skills
ITMG-246
This Presentation Skills course is designed to provide students with enhanced ability to design, build and present high quality . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Progressive Discipline
VS-s2337
Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Public Relations Boot Camp
VS-s2118
The field of public relations has changed with the evolution of computers and the speed with which information can spread. . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Safety in the Workplace
vs-s2703
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Skills You Need for Workplace Success
VS-s2439
There have been a number of studies that identify the key skills that workers need to be successful. Various studies call . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Social Media and Your Business
VS-s2502
Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. This two-day course . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Software Methodologies
ITMG-107
This Software Methodologies class is designed to provide students with a general understanding of various industry leading . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Strengthening Feedback (Through the LEGO® SERIOUS PLAY® Methodology)
SSMG-210
This Strengthening Feedback course is specially designed to provide and reinforce quality feedback at all levels within an . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Successful Presentations in a Virtual World
ITMG-258
This Presentation Success in a Virtual World course is designed to provide students with enhanced ability to design, build . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Team Building: Developing High Performance Teams
VS-s2310
Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Techie and Users Leadership
ITMG-108
This Techie and Users Leadership course is designed to provide students with the ability to motivate, communicate, stimulate . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The ABCs of Supervising Others
VS-s2306
This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The Magic of Leading with Excellence (Based on ©DISNEY'S approach to Leadership Excellence)
SSMG-220
This The Magic of Leading with Excellence course is not only magically designed for students to identify and develop their . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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The Practical Trainer
VS-s2805
Most people who call themselves trainers today probably didn’t start out to be trainers. They often work in a field where . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The Professional Supervisor
VS-s2307
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The Steve Jobs Way: Innovation and Leadership You Can Use
ITMG-250
This “The Steve Jobs Way: Innovation and Leadership You Can Use” course is designed to provide students with insight into . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Think on Your Feet
SSMG-145
The complete verbal communication program - Think on Your Feet® provides techniques to speak spontaneously with clarity, . . .
- Duration: 4 Days
- Delivery Format: Classroom, Virtual
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Thinking Like a CIO
ITMG-228
This Thinking Like a CIO course is designed to broaden students’ way of thinking and expand their management perspective. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Time Management and Productivity
ITMG-247
This Time Management and Productivity course is designed to provide students with the ability to use seven ‘Productivity . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Tough Topics: Talking to Employees about Personal Hygiene
VS-s2321
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Training with Visual Storytelling
VS-s2808
Training is constantly evolving, just as the needs and desires of learners are constantly changing. This one-day course is . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Vendor Management Essentials
vs-s2335
More than 90 per cent of companies buy from vendors and some have a lot of vendors! Dealing with many different vendors requires . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Working Smarter - Using Technology to your Advantage
VS-s2406
Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Health and Safety: The Supervisor's Role and Responsibilities
VS-s2329
This course aims to provide an understanding of the supervisor’s role in organizational health and safety. It will explore . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Violence - How to Manage Anger and Violence in the Workplace
VS-s2705
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Wellness
VS-s2716
Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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What is IT Management?
Information technology (IT) management is the administration of an organization's technology infrastructure and resources. It involves overseeing the implementation and operation of critical IT systems and services to support business objectives.
Effective IT management is crucial for modern organizations to facilitate productivity, collaboration, and data-driven decision making. IT leaders must balance strategic and operational demands while managing risk and enabling business agility through technology. The role spans both technical depth across architectures and emerging tech as well as executive leadership abilities.
Key Responsibilities
The key responsibilities of IT management typically include:
- Developing and implementing IT strategies, policies, and procedures aligned with the organization's overall business goals
- Managing IT budgets, staffing, and assets to deliver IT services cost-effectively
- Overseeing the selection and integration of hardware, software, and network infrastructure
- Establishing IT security policies and controls to protect systems and data
- Managing relationships with technology vendors and service providers
- Monitoring IT system performance and availability to ensure optimal uptime and response
- Driving process improvements and innovations through new technologies and systems
- Ensuring compliance with technology laws, regulations, and industry standards
The Value of IT Management Training for Technology Leaders
Information technology (IT) management training provides critical development opportunities for IT leaders seeking to enhance their skills. Here are some key benefits of IT management training:
- Improves technical skills - Training provides IT managers the latest knowledge on solutions like cloud, automation, cybersecurity, etc. to effectively manage infrastructure and teams.
- Builds leadership abilities - Courses allow IT managers to develop soft skills like strategic thinking, relationship-building, and communication to lead teams and drive business alignment.
- Drives professional development - Certifications and credentials gained through training showcase expertise and career growth in the IT management field.
- Enables better decision-making - Training equips IT managers with methodologies and frameworks to critically evaluate solutions and make data-driven choices for tech investments.
- Boosts operational excellence - Education on best practices for IT service delivery, project management, and governance improves reliability and efficiency.
- Reduces risk - Knowledge around risk management, regulatory compliance, and cybersecurity empowers IT leaders to effectively safeguard the organization from threats.
- Creates a learning culture - Leading by example, trained IT managers can nurture skill development and knowledge sharing within their teams.
- Provides career advancement - Developing new capabilities through training programs prepares IT managers for greater responsibilities and leadership roles.
- Enhances credibility - Expertise and certifications gained validate IT managers' qualifications and merit.
Boost Efficiency With Strategic IT Management Training
IT management training develops the capabilities of both technical and non-technical professionals to maximize technology investments.
For IT leaders, it provides latest skills to optimize infrastructure and resources. For business decision-makers, it offers insights on aligning objectives with IT capabilities.
This strategic learning approach creates an integrated view of how technology can accelerate growth and performance. Companies can improve operational excellence, agility, and competitive edge.
Schedule a free consultation to discuss how our targeted IT management training programs can empower your people and organization.
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Frequently Asked Questions
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What is IT management training?
IT management training encompasses a wide range of courses and certifications designed to develop the technical, leadership, and business skills of technology professionals managing infrastructure, teams, systems, and services. Training equips IT managers with methodologies like project management.
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Who should take IT management training?
IT management training is ideal for CIOs, IT directors, infrastructure managers, IT project managers, and other IT professionals overseeing technology strategy and operations. It's also valuable for non-technical leaders who collaborate with IT.
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What skills does the training cover?
IT management training develops both hard and soft skills. Technical skills include cloud, security, networking. Leadership skills cover communication, collaboration, strategic thinking, and relationship management. Business skills involve budgeting, vendor management, alignment, and governance.
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What are the training formats available?
We offer flexible learning options including instructor-led classes in-person and live online, on-demand online courses, customized private training, and blended solutions. Training is available as individual courses or comprehensive learning journeys.
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What are the main benefits of training?
Key benefits include improved decision-making through methodologies, enhanced leadership and communication abilities, reduced risk, increased innovation through new tech skills, career advancement opportunities, and validated expertise through certifications.
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How is the training kept up-to-date?
Our extensive instructor network includes both experienced practitioners and subject matter experts. They constantly update content with the latest best practices and technologies to ensure relevance.
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How do I choose the right courses?
We provide personal training advisors to understand your development goals and role, then recommend the optimal training plan or learning path aligned to those needs.
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Can training be customized for our organization?
Yes, our flexible private training options allow us to tailor both content and delivery to your specific technical environment, business objectives, and learning culture.
Need more Information?
Speak with our training specialists to continue your learning journey.
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