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Coaching and Mentoring
Duration
1 Day
Course
VS-s2302
Available Formats
Classroom Training, Online Training
Course Description
Overview
Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.
Objectives
This one-day workshop will help you teach participants:
- How coaching can be used to develop a team
- The coaching and mentoring skills that help improve individual performance
- The behaviors and practices of an effective coach
- How to recognize employees’ strengths and give them the feedback they need to succeed
- How to identify employee problems and ways that they can help correct them
Topics
Course Overview
- You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
- The first part of the morning will be spent exploring what coaching and mentoring mean. Participants will also learn the coaching formula and key skill areas.
- Next, participants will score their pre-assignment and discuss what areas for growth they can identify from it.
- Communicating well is a key aspect of successful coaching. During this session, participants will explore different communication skills, including questioning techniques, probing tools, and listening skills.
- In this session, participants will examine important coaching skills in small groups, including helping, mentoring, teaching, and challenging skills.
- This session will share the SPIRIT model for setting goals, as well as ways to help people get on track.
- We learn in three different ways: by seeing, by hearing, and by doing. In a large group discussion, participants will identify ways to incorporate these methods into coaching. Participants will also learn about the seven principles of adult learning.
- During this session, we will examine a tool that coaches can use to help gain buy-in for change from employees.
- Participants will work in small groups to complete a mix-and-match exercise that will familiarize them with key coaching skills.
- This session will explore a four-step coaching model that can be applied to any situation.
- Next, participants will learn about the six elements of effective feedback.
- To wrap up the day, participants will examine case studies and offer solutions.
- At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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