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From Boss to Leader
Course Description
Overview
Bad bosses. Everyone has had at least one in their working career. You do not want to be the bad boss in your work environment, the one who causes good employees to cringe when you enter the room. Or worse yet, you do not want to be the one who causes good people to leave the company. You want to be the type of manager that employees are willing to go the extra mile for. You want to nurture and inspire your team, giving them the confidence to do their jobs well. You want to provide guidance and motivation, while showing integrity and modelling the behaviors you want to see in your team. You want to be more than a boss, you want to be a leader. This course will arm you with the tips and general information you need to enhance your skills and transform from a boss to a great leader.Objectives
- Know the differences between good and bad bosses
- Understand how those who hold management positions can develop into good leaders
- Recognize characteristics of good leaders
- Know the elements of leading by example
- Comprehend how to use common sense in workplace dealings
- Know why it is important to use clear communication techniques
- Understand the importance of providing effective feedback
- Understand how to apply emotional intelligence to your dealings with others
Topics
- You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
- In this session, common mistakes made by bad managers are discussed, along with qualities of good bosses.
- Next, the differences between being a boss and being a leader are explored.
- Then, students will learn about the importance of communication between staff members and supervisors and discuss how to provide effective feedback.
- Next, ideas regarding being a great leader will be explored, using one tool: common sense.
- In this session, students will learn how to make employees feel valued, appreciated and important, as well as different ways to reward them for their dedication.
- Next, students will learn what it means to be emotionally intelligent and how to develop this.
- The last session of the workshop provides additional tips for becoming a successful leader.
- At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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