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IT Management Training Courses

Get the essential skills and methodologies to effectively lead IT with our comprehensive IT management training and certification. Our expert-led courses provide real-world applications to advance your expertise in technical, business, and interpersonal competencies.

Course List

  • Featured Course

    Effective Workplace Communication

    ITMG-253

    This Effective Workplace Communication course is designed to enhance the students’ ability to effectively communicate with . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Effective Workplace Communication
  • Featured Course

    Agile Scrum Workshop

    PMPM-240

    The Agile Scrum Workshop course will not only explain the Agile Scrum methodology, but will also provide students the opportunity . . .

    • Duration: 2 Days
    • Scheduled Classes : 9 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 9 IT Management Agile Scrum Workshop
  • Featured Course

    Business Process Management

    VS-s2718

    Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes . . .

    • Duration: 2 Days
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Business Process Management
  • Featured Course

    Business Succession Planning: Developing and Maintaining a Succession Plan

    VS-s2110

    Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, . . .

    • Duration: 1 Day
    • Scheduled Classes : 3 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 3 IT Management Business Succession Planning: Developing and Maintaining a Succession Plan
  • Featured Course

    Change Management - Combined Certificate Program

    OLCM-110

    This Change Management - Combined Certificate Program course is designed to provide students with sufficient knowledge and . . .

    • Duration: 4.5 Days
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Change Management - Combined Certificate Program
  • Featured Course

    Change Management - Practitioner Certificate Program

    OLCM-105

    This Change Management - Practitioner Certificate Program course is designed to provide students with sufficient understanding . . .

    • Duration: 2 Days
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Change Management - Practitioner Certificate Program
  • Featured Course

    Change Management for Project Managers

    PMPM-230

    Project managers are the original change agents. Projects are usually a result of some change either in the business environment, . . .

    • Duration: 1 Day
    • Scheduled Classes : 9 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 9 IT Management Change Management for Project Managers
  • Featured Course

    Client Relationship Management

    ITMG-273

    This Client Relationship Management course is designed to provide students with the concepts, tools and best practices needed . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Client Relationship Management
  • Featured Course

    Closing the Generation Gap in the Workplace

    VS-s2115

    There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Closing the Generation Gap in the Workplace
  • Featured Course

    Cloud Computing Management

    ITMG-100

    Cloud computing has been a huge topic within the Information Technology (IT) community. This class discusses what cloud computing . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Cloud Computing Management
  • Featured Course

    Coaching and Mentoring

    VS-s2302

    Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Coaching and Mentoring
  • Featured Course

    Code of Conduct: Setting the Tone for Your Workplace

    VS-s2728

    Workplaces are made up of diverse groups of people with diverse motivations, backgrounds, and ethics. When such groups are . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Code of Conduct: Setting the Tone for Your Workplace
  • Featured Course

    Communicating through the new millennia (Effective Communication through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)

    SSMG-205

    After completing this zero theory Communicating through the new millennia course, students will learn how to identify each . . .

    • Duration: 2 Days
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Communicating through the new millennia (Effective Communication through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
  • Featured Course

    Conducting Effective Performance Reviews

    VS-s2111

    Performance reviews are an essential component of employee development. The performance review meeting is an important aspect . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Conducting Effective Performance Reviews
  • Featured Course

    Conflict Resolution and Difficult Conversations

    ITMG-248

    This Conflict Resolution and Difficult Conversations course is designed to provide students with an understanding of how . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Conflict Resolution and Difficult Conversations
  • Featured Course

    Conflict Resolution: Getting Along In The Workplace

    VS-s2106

    Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Conflict Resolution: Getting Along In The Workplace
  • Featured Course

    Consulting Skills for IT Professionals

    ITMG-251

    This Consulting Skills for IT Professionals course is designed to provide students with the concepts, tools and best practices . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Consulting Skills for IT Professionals
  • Featured Course

    Cost Center Management

    ITMG-109

    The Cost Center Management course is designed to provide students with an introduction to the budgeting process. It is ideal . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Cost Center Management
  • Featured Course

    Creating a Top Notch Talent Management Program

    vs-s2109

    Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having . . .

    • Duration: 2 Days
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Creating a Top Notch Talent Management Program
  • Featured Course

    Data Quality and Governance

    ITMG-101

    Data is the life blood of many organizations. Information Technology (IT) managers and individual contributors are the guardians . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Data Quality and Governance
  • Featured Course

    Delegation: The Art Of Delegating Effectively

    VS-s2309

    Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. . . .

    • Duration: 1 Day
    • Scheduled Classes : 3 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 3 IT Management Delegation: The Art Of Delegating Effectively
  • Featured Course

    Developing a Lunch and Learn Program

    VS-s2811

    If you look at any successful organization they have the support of employee development as a core part of their culture. . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Developing a Lunch and Learn Program
  • Featured Course

    Developing a Safety Procedures Manual

    VS-s2730

    Safety procedures are the backbone of an organization’s Safety Management System. They provide consistency and when followed . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Developing a Safety Procedures Manual
  • Featured Course

    Developing a Training Needs Analysis

    VS-s2809

    The right training at the right time can make a huge difference in the productivity and profitability of your organization. . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Developing a Training Needs Analysis
  • Featured Course

    Developing Your Training Program

    VS-s2802

    Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout . . .

    • Duration: 2 Days
    • Scheduled Classes : 3 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 3 IT Management Developing Your Training Program
  • Featured Course

    Disability Awareness - Working with People with Disabilities

    VS-s2712

    People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons . . .

    • Duration: 2 Days
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Disability Awareness - Working with People with Disabilities
  • Featured Course

    Effective Communication in a Virtual Workplace

    ITMG-256

    Interpersonal communication skills within the workplace, ranging from emotional intelligence, to questioning techniques, . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Effective Communication in a Virtual Workplace
  • Featured Course

    Effective Communication in a Virtual Workplace

    ITMG-266

    This Effective Communication in a Virtual Worldcourse is designed to enhance the students’ ability to effectively communicate, . . .

    • Duration: 2 Hours
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Effective Communication in a Virtual Workplace
  • Featured Course

    Effective Communication Using Emotional Intelligence

    ITMG-244

    This Effective Communication Using Emotional Intelligence course is specifically designed to enhance the student’s ability . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Effective Communication Using Emotional Intelligence
  • Featured Course

    Effective Planning and Scheduling

    VS-s2318

    As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet . . .

    • Duration: 2 Days
    • Scheduled Classes : 3 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 3 IT Management Effective Planning and Scheduling
  • Featured Course

    Effective Time Management (Second Edition)

    OLEK-110

    Time is a form of currency, and the ways you talk about it illustrate its value: people say “Time is money,” and “My time . . .

    • Duration: 1 Day
    • Scheduled Classes : 6 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 6 IT Management Effective Time Management (Second Edition)
  • Featured Course

    Emotional Intelligence for Business Professionals (Second Edition)

    OLEK-195

    It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence . . .

    • Duration: 1 Day
    • Scheduled Classes : 6 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 6 IT Management Emotional Intelligence for Business Professionals (Second Edition)
  • Featured Course

    Employee Accountability

    VS-s2709

    An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Employee Accountability
  • Featured Course

    Employee Recognition: Appreciating Your Workforce

    VS-s2121

    Everyone likes to be recognized for a job well done. Some people like more recognition than others, but it’s all important . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Employee Recognition: Appreciating Your Workforce
  • Featured Course

    Executive Briefing: ITs 4 Potential Roles in Digital Transformation

    ITMG-242

    This Executive Briefing: IT’s 4 Potential Roles in Digital Transformation course is designed to provide students with explaining . . .

    • Duration: 2 Hours
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Executive Briefing: ITs 4 Potential Roles in Digital Transformation
  • Featured Course

    Executive Briefing: Organizational Implications of Moving from Waterfall to Agile

    ITMG-241

    This Executive Briefing: Organizational Implications of Moving from Waterfall to Agile course is designed to provide students . . .

    • Duration: 2 Hours
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Executive Briefing: Organizational Implications of Moving from Waterfall to Agile
  • Featured Course

    Executive Briefing: Preparing Your Organization for Digital Transformation

    ITMG-237

    This Preparing Your Organization for Digital Transformation executive briefing is designed to provide participants with an . . .

    • Duration: 2 Hours
    • Scheduled Classes : 9 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 9 IT Management Executive Briefing: Preparing Your Organization for Digital Transformation
  • Featured Course

    Facilitation Skills

    VS-s2803

    It is nearly impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and . . .

    • Duration: 2 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Facilitation Skills
  • Featured Course

    Fostering IT Innovation and Design Thinking

    ITMG-249

    This Fostering IT Innovation and Design Thinking course is designed to provide students with the concepts, methodologies . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Fostering IT Innovation and Design Thinking
  • Featured Course

    From Boss to Leader

    VS-s2332

    Bad bosses. Everyone has had at least one in their working career. You do not want to be the bad boss in your work environment, . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management From Boss to Leader
  • Featured Course

    Getting the Results Without the Authority

    OLEK-205

    This Getting the Results Without the Authority course is designed to provide students with the skills necessary to develop . . .

    • Duration: 1 Day
    • Scheduled Classes : 6 Scheduled Classes
    • Delivery Format: Classroom
    • Price: ??price??

     

    Classroom 6 IT Management Getting the Results Without the Authority
  • Featured Course

    Giving Extra that Nobody Values (Emotional Salary Workshop through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)

    SSMG-230

    This Giving Extra that Nobody Values course focus on emotional salary, everything provided by companies and is not economically . . .

    • Duration: 2 Days
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Giving Extra that Nobody Values (Emotional Salary Workshop through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
  • Featured Course

    Great Help Desk and Internal IT Client Service

    ITMG-217

    This Great Internal IT Client Service course is designed to enhance client/user/customer satisfaction. This class expends . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Great Help Desk and Internal IT Client Service
  • Featured Course

    High Reliability Organizations

    VS-s2720

    Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses . . .

    • Duration: 1 Day
    • Scheduled Classes : 3 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 3 IT Management High Reliability Organizations
  • Featured Course

    Hiring Outstanding Teams

    OLEK-175

    This Hiring Outstanding Teams course is designed to provide students with the skills necessary to locate and interview great . . .

    • Duration: 1 Day
    • Scheduled Classes : 6 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 6 IT Management Hiring Outstanding Teams
  • Featured Course

    Human Resources Training: HR for the Non-HR Manager

    VS-s2304

    In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may . . .

    • Duration: 3 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Human Resources Training: HR for the Non-HR Manager
  • Featured Course

    Influence-Based Technical Leadership

    ITMG-232

    This Influence-Based Technical Leadership course, based on Eric Bloom’s book “Office Influence: Get What You Want from the . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Influence-Based Technical Leadership
  • Featured Course

    Information Technology Management and Leadership Executive (ITMLE)

    ITMG-211

    Information Technology (IT) is a vital component of today’s organizations. As a result, IT executives must be more than just . . .

    • Duration: 3 Days
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Information Technology Management and Leadership Executive (ITMLE)
  • Featured Course

    Information Technology Management and Leadership Professional (ITMLP)

    ITMG-210

    The ITMLP© is the first step toward the full Certification of the IT Management and Leadership Executive (ITMLE©). The . . .

    • Duration: 3 Days
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Information Technology Management and Leadership Professional (ITMLP)
  • Featured Course

    Inventory Management: The Nuts and Bolts

    VS-s2311

    No business can survive very long without an effective program of controls over the parts and materials that are used in . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Inventory Management: The Nuts and Bolts
  • Featured Course

    IT as an Agent of Organizational Change

    ITMG-243

    This IT as an Agent of Organizational Change course is designed to provide students with the knowledge, skills and techniques . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management IT as an Agent of Organizational Change
  • Featured Course

    IT Help Desk Service in a Virtual World

    ITMG-261

    This IT Help Desk Service in a Virtual World course is designed to enhance client/user/customer satisfaction in a virtual . . .

    • Duration: 2 Hours
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management IT Help Desk Service in a Virtual World
  • Featured Course

    Knowledge Management

    VS-s2717

    Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational . . .

    • Duration: 2 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Knowledge Management
  • Featured Course

    Leading Organizational Change in a Virtual Workplace

    ITMG-255

    This Leading Organizational Changing in a Virtual World course is designed to provide students with the knowledge, skills . . .

    • Duration: 1 Day
    • Scheduled Classes : 10 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 10 IT Management Leading Organizational Change in a Virtual Workplace
  • Featured Course

    Life as a Technical Manager

    ITMG-102

    The Life as a Technical Manager Course is designed to provide students with the key information needed by new and would-be . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Life as a Technical Manager
  • Featured Course

    Making Training Stick

    VS-s2807

    We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Making Training Stick
  • Featured Course

    Making Your Business Better

    VS-s2612

    Starting and building a business begins with a great idea. At this moment, there are millions of ‘great ideas’ seeking attention . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Making Your Business Better
  • Featured Course

    Managing People in a Supercalifragilisticexpialidocious Way (Based on ©DISNEY'S approach to People Management)

    SSMG-225

    Are you ready to inform and inspire? This Managing People in a Supercalifragilisticexpialidocious Way course is designed . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Managing People in a Supercalifragilisticexpialidocious Way (Based on ©DISNEY'S approach to People Management)
  • Featured Course

    Managing Teams in a Virtual Workplace

    ITMG-259

    This Managing Teams in a Virtual World course is designed to provide students with insights into the tactics, techniques, . . .

    • Duration: 1 Day
    • Scheduled Classes : 6 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 6 IT Management Managing Teams in a Virtual Workplace
  • Featured Course

    Managing the Virtual Workplace

    VS-s2325

    Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Managing the Virtual Workplace
  • Featured Course

    Managing Virtual Teams

    ITMG-216

    This Managing Virtual Teams course is designed to provide the knowledge, skills and best practices needed to successfully . . .

    • Duration: 1 Day
    • Scheduled Classes : 6 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 6 IT Management Managing Virtual Teams
  • Featured Course

    Managing Worldwide IT Virtual Teams

    ITMG-260

    This Managing Worldwide IT Virtual Teams course is designed to provide the knowledge, skills and best practices needed to . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Managing Worldwide IT Virtual Teams
  • Featured Course

    Marketing for Small Businesses

    VS-s2604

    Marketing is about getting your business known and building your position within the marketplace. Small businesses don`t . . .

    • Duration: 2 Days
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Marketing for Small Businesses
  • Featured Course

    Mastering Adult Learning Methods

    VS-s2813

    Teaching adults necessitates different methods than those that are used for children. Adults have a wealth of experience . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Mastering Adult Learning Methods
  • Featured Course

    Matrix Management in IT

    ITMG-103

    Matrix management has been a way of life within many, if not most, Information Technology (IT) organizations. It comes in . . .

    • Duration: 1 Day
    • Scheduled Classes : 9 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 9 IT Management Matrix Management in IT
  • Featured Course

    Maximizing User Satisfaction

    ITMG-104

    User satisfaction comes from great internal client service. This class is specifically designed for individuals and departments . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Maximizing User Satisfaction
  • Featured Course

    Measuring Training Results

    VS-s2810

    There are lots of good reasons to offer training, and even more reasons to participate and take training. But there is also . . .

    • Duration: 1 Day
    • Scheduled Classes : 3 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 3 IT Management Measuring Training Results
  • Featured Course

    Meetings and Status Reporting

    ITMG-105

    This Meetings and Status Reports course is designed to provide students with an understanding of the true value of status . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Meetings and Status Reporting
  • Featured Course

    Motivation Training: Motivating Your Workforce

    VS-s2305

    It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Motivation Training: Motivating Your Workforce
  • Featured Course

    Negotiation in a Virtual Workplace

    ITMG-257

    Negotiation is a fundamental component of business regardless of the business environment. Negotiation success is best achieved . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Negotiation in a Virtual Workplace
  • Featured Course

    Negotiation Skills

    ITMG-245

    This Negotiation Skills course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Negotiation Skills
  • Featured Course

    New IT Employee Orientation

    ITMG-106

    This new IT Employee Orientation class is designed to be customized to meet specific company needs. Its goal is to provide . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management New IT Employee Orientation
  • Featured Course

    Office Influence in a Virtual World

    ITMG-254

    This Office Influence in a Virtual World course is designed to provide students with an understanding of key influence concepts, . . .

    • Duration: 1 Day
    • Scheduled Classes : 7 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 7 IT Management Office Influence in a Virtual World
  • Featured Course

    Onboarding: The Essential Rules for a Successful Onboarding Program

    VS-s2117

    Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee . . .

    • Duration: 2 Days
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Onboarding: The Essential Rules for a Successful Onboarding Program
  • Featured Course

    Organizational Change Management - Foundation Certificate Program

    OLCM-100

    This Change Management - Foundation Certificate Program course is designed to provide students with sufficient knowledge . . .

    • Duration: 3 Days
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Organizational Change Management - Foundation Certificate Program
  • Featured Course

    Orientation Handbook: Getting Employees Off to a Good Start

    VS-s2108

    An effective human resource professional knows that managing employee performance is more than responding to problems, conducting . . .

    • Duration: 2 Days
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Orientation Handbook: Getting Employees Off to a Good Start
  • Featured Course

    Performance Management (Second Edition)

    OLEK-160

    New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to . . .

    • Duration: 1 Day
    • Scheduled Classes : 6 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 6 IT Management Performance Management (Second Edition)
  • Featured Course

    Performance Management - Managing Employee Performance

    VS-s2103

    Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Performance Management - Managing Employee Performance
  • Featured Course

    Planning for Workplace Safety

    VS-s2729

    Beginning with the organizational safety policy, the company’s safety plan shows that senior management takes the commitment . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Planning for Workplace Safety
  • Featured Course

    Practical Leadership

    OLEK-150

    In this course, students will learn the practical skills they need to be an effective leader in their organization. Leadership . . .

    • Duration: 1 Day
    • Scheduled Classes : 6 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 6 IT Management Practical Leadership
  • Featured Course

    Presentation Skills

    ITMG-246

    This Presentation Skills course is designed to provide students with enhanced ability to design, build and present high quality . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Presentation Skills
  • Featured Course

    Progressive Discipline

    VS-s2337

    Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Progressive Discipline
  • Featured Course

    Public Relations Boot Camp

    VS-s2118

    The field of public relations has changed with the evolution of computers and the speed with which information can spread. . . .

    • Duration: 2 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Public Relations Boot Camp
  • Featured Course

    Safety in the Workplace

    vs-s2703

    Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Safety in the Workplace
  • Featured Course

    Skills You Need for Workplace Success

    VS-s2439

    There have been a number of studies that identify the key skills that workers need to be successful. Various studies call . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Skills You Need for Workplace Success
  • Featured Course

    Social Media and Your Business

    VS-s2502

    Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. This two-day course . . .

    • Duration: 2 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Social Media and Your Business
  • Featured Course

    Software Methodologies

    ITMG-107

    This Software Methodologies class is designed to provide students with a general understanding of various industry leading . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Software Methodologies
  • Featured Course

    Strengthening Feedback (Through the LEGO® SERIOUS PLAY® Methodology)

    SSMG-210

    This Strengthening Feedback course is specially designed to provide and reinforce quality feedback at all levels within an . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Strengthening Feedback (Through the LEGO® SERIOUS PLAY® Methodology)
  • Featured Course

    Successful Presentations in a Virtual World

    ITMG-258

    This Presentation Success in a Virtual World course is designed to provide students with enhanced ability to design, build . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Successful Presentations in a Virtual World
  • Featured Course

    Team Building: Developing High Performance Teams

    VS-s2310

    Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your . . .

    • Duration: 3 Days
    • Scheduled Classes : 3 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 3 IT Management Team Building: Developing High Performance Teams
  • Featured Course

    Techie and Users Leadership

    ITMG-108

    This Techie and Users Leadership course is designed to provide students with the ability to motivate, communicate, stimulate . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Techie and Users Leadership
  • Featured Course

    The ABCs of Supervising Others

    VS-s2306

    This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who . . .

    • Duration: 2 Days
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management The ABCs of Supervising Others
  • Featured Course

    The Magic of Leading with Excellence (Based on ©DISNEY'S approach to Leadership Excellence)

    SSMG-220

    This The Magic of Leading with Excellence course is not only magically designed for students to identify and develop their . . .

    • Duration: 1 Day
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management The Magic of Leading with Excellence (Based on ©DISNEY'S approach to Leadership Excellence)
  • Featured Course

    The Practical Trainer

    VS-s2805

    Most people who call themselves trainers today probably didn’t start out to be trainers. They often work in a field where . . .

    • Duration: 3 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management The Practical Trainer
  • Featured Course

    The Professional Supervisor

    VS-s2307

    With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their . . .

    • Duration: 3 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management The Professional Supervisor
  • Featured Course

    The Steve Jobs Way: Innovation and Leadership You Can Use

    ITMG-250

    This “The Steve Jobs Way: Innovation and Leadership You Can Use” course is designed to provide students with insight into . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management The Steve Jobs Way: Innovation and Leadership You Can Use
  • Featured Course

    Think on Your Feet

    SSMG-145

    The complete verbal communication program - Think on Your Feet® provides techniques to speak spontaneously with clarity, . . .

    • Duration: 4 Days
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual IT Management Think on Your Feet
  • Featured Course

    Thinking Like a CIO

    ITMG-228

    This Thinking Like a CIO course is designed to broaden students’ way of thinking and expand their management perspective. . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Thinking Like a CIO
  • Featured Course

    Time Management and Productivity

    ITMG-247

    This Time Management and Productivity course is designed to provide students with the ability to use seven ‘Productivity . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Time Management and Productivity
  • Featured Course

    Tough Topics: Talking to Employees about Personal Hygiene

    VS-s2321

    As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Tough Topics: Talking to Employees about Personal Hygiene
  • Featured Course

    Training with Visual Storytelling

    VS-s2808

    Training is constantly evolving, just as the needs and desires of learners are constantly changing. This one-day course is . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Training with Visual Storytelling
  • Featured Course

    Vendor Management Essentials

    vs-s2335

    More than 90 per cent of companies buy from vendors and some have a lot of vendors! Dealing with many different vendors requires . . .

    • Duration: 1 Day
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Vendor Management Essentials
  • Featured Course

    Working Smarter - Using Technology to your Advantage

    VS-s2406

    Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, . . .

    • Duration: 2 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Working Smarter - Using Technology to your Advantage
  • Featured Course

    Workplace Health and Safety: The Supervisor's Role and Responsibilities

    VS-s2329

    This course aims to provide an understanding of the supervisor’s role in organizational health and safety. It will explore . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Workplace Health and Safety: The Supervisor's Role and Responsibilities
  • Featured Course

    Workplace Violence - How to Manage Anger and Violence in the Workplace

    VS-s2705

    Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the . . .

    • Duration: 3 Days
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 IT Management Workplace Violence - How to Manage Anger and Violence in the Workplace
  • Featured Course

    Workplace Wellness

    VS-s2716

    Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on . . .

    • Duration: 2 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 IT Management Workplace Wellness
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IT Management Training and Certification Courses - 1

What is IT Management?

Information technology (IT) management is the administration of an organization's technology infrastructure and resources. It involves overseeing the implementation and operation of critical IT systems and services to support business objectives.

Effective IT management is crucial for modern organizations to facilitate productivity, collaboration, and data-driven decision making. IT leaders must balance strategic and operational demands while managing risk and enabling business agility through technology. The role spans both technical depth across architectures and emerging tech as well as executive leadership abilities.

IT Management Training and Certification Courses - 2

Key Responsibilities

The key responsibilities of IT management typically include:

  • Developing and implementing IT strategies, policies, and procedures aligned with the organization's overall business goals
  • Managing IT budgets, staffing, and assets to deliver IT services cost-effectively
  • Overseeing the selection and integration of hardware, software, and network infrastructure
  • Establishing IT security policies and controls to protect systems and data
  • Managing relationships with technology vendors and service providers
  • Monitoring IT system performance and availability to ensure optimal uptime and response
  • Driving process improvements and innovations through new technologies and systems
  • Ensuring compliance with technology laws, regulations, and industry standards
IT Management Training and Certification Courses - 3

The Value of IT Management Training for Technology Leaders

Information technology (IT) management training provides critical development opportunities for IT leaders seeking to enhance their skills. Here are some key benefits of IT management training:

  • Improves technical skills - Training provides IT managers the latest knowledge on solutions like cloud, automation, cybersecurity, etc. to effectively manage infrastructure and teams.
  • Builds leadership abilities - Courses allow IT managers to develop soft skills like strategic thinking, relationship-building, and communication to lead teams and drive business alignment.
  • Drives professional development - Certifications and credentials gained through training showcase expertise and career growth in the IT management field.
  • Enables better decision-making - Training equips IT managers with methodologies and frameworks to critically evaluate solutions and make data-driven choices for tech investments.
  • Boosts operational excellence - Education on best practices for IT service delivery, project management, and governance improves reliability and efficiency.
  • Reduces risk - Knowledge around risk management, regulatory compliance, and cybersecurity empowers IT leaders to effectively safeguard the organization from threats.
  • Creates a learning culture - Leading by example, trained IT managers can nurture skill development and knowledge sharing within their teams.
  • Provides career advancement - Developing new capabilities through training programs prepares IT managers for greater responsibilities and leadership roles.
  • Enhances credibility - Expertise and certifications gained validate IT managers' qualifications and merit.

Boost Efficiency With Strategic IT Management Training

IT management training develops the capabilities of both technical and non-technical professionals to maximize technology investments.

For IT leaders, it provides latest skills to optimize infrastructure and resources. For business decision-makers, it offers insights on aligning objectives with IT capabilities.

This strategic learning approach creates an integrated view of how technology can accelerate growth and performance. Companies can improve operational excellence, agility, and competitive edge.

Schedule a free consultation to discuss how our targeted IT management training programs can empower your people and organization.

Contact Us For A Free Consultation

Frequently Asked Questions

  • What is IT management training?

    IT management training encompasses a wide range of courses and certifications designed to develop the technical, leadership, and business skills of technology professionals managing infrastructure, teams, systems, and services. Training equips IT managers with methodologies like project management.

  • Who should take IT management training?

    IT management training is ideal for CIOs, IT directors, infrastructure managers, IT project managers, and other IT professionals overseeing technology strategy and operations. It's also valuable for non-technical leaders who collaborate with IT.

  • What skills does the training cover?

    IT management training develops both hard and soft skills. Technical skills include cloud, security, networking. Leadership skills cover communication, collaboration, strategic thinking, and relationship management. Business skills involve budgeting, vendor management, alignment, and governance.

  • What are the training formats available?

    We offer flexible learning options including instructor-led classes in-person and live online, on-demand online courses, customized private training, and blended solutions. Training is available as individual courses or comprehensive learning journeys.

  • What are the main benefits of training?

    Key benefits include improved decision-making through methodologies, enhanced leadership and communication abilities, reduced risk, increased innovation through new tech skills, career advancement opportunities, and validated expertise through certifications.

  • How is the training kept up-to-date?

    Our extensive instructor network includes both experienced practitioners and subject matter experts. They constantly update content with the latest best practices and technologies to ensure relevance.

  • How do I choose the right courses?

    We provide personal training advisors to understand your development goals and role, then recommend the optimal training plan or learning path aligned to those needs.

  • Can training be customized for our organization?

    Yes, our flexible private training options allow us to tailor both content and delivery to your specific technical environment, business objectives, and learning culture.

Need more Information?

Speak with our training specialists to continue your learning journey.

Talk to our team

Need more Information?

Speak with our training specialists to continue your learning journey.

 

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