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IT Management Training Courses
Get the essential skills and methodologies to effectively lead IT with our comprehensive IT management training and certification. Our expert-led courses provide real-world applications to advance your expertise in technical, business, and interpersonal competencies.
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Course List
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Featured Course
Effective Workplace Communication
ITMG-253
This Effective Workplace Communication course is designed to enhance the students’ ability to effectively communicate with . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Agile Scrum Workshop
PMPM-240
The Agile Scrum Workshop course will not only explain the Agile Scrum methodology, but will also provide students the opportunity . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Change Management - Combined Certificate Program
OLCM-110
This Change Management - Combined Certificate Program course is designed to provide students with sufficient knowledge and . . .
- Duration: 4.5 Days
- Delivery Format: Classroom, Virtual
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Change Management - Practitioner Certificate Program
OLCM-105
This Change Management - Practitioner Certificate Program course is designed to provide students with sufficient understanding . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Change Management for Project Managers
PMPM-230
Project managers are the original change agents. Projects are usually a result of some change either in the business environment, . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Cloud Computing Management
ITMG-100
Cloud computing has been a huge topic within the Information Technology (IT) community. This class discusses what cloud computing . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Communicating through the new millennia (Effective Communication through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-205
After completing this zero theory Communicating through the new millennia course, students will learn how to identify each . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Conflict Resolution and Difficult Conversations
ITMG-248
This Conflict Resolution and Difficult Conversations course is designed to provide students with an understanding of how . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Consulting Skills for IT Professionals
ITMG-251
This Consulting Skills for IT Professionals course is designed to provide students with the concepts, tools and best practices . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Cost Center Management
ITMG-109
The Cost Center Management course is designed to provide students with an introduction to the budgeting process. It is ideal . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Data Quality and Governance
ITMG-101
Data is the life blood of many organizations. Information Technology (IT) managers and individual contributors are the guardians . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Effective Communication in a Virtual Workplace
ITMG-256
Interpersonal communication skills within the workplace, ranging from emotional intelligence, to questioning techniques, . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Effective Communication in a Virtual Workplace
ITMG-266
This Effective Communication in a Virtual Worldcourse is designed to enhance the students’ ability to effectively communicate, . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Effective Communication Using Emotional Intelligence
ITMG-244
This Effective Communication Using Emotional Intelligence course is specifically designed to enhance the student’s ability . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Effective Management (Second Edition)
OLEK-155
The business world is increasingly becoming centered around the interaction of different teams, both within and outside the . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Project Management
PMPM-200
In many organizations in our fast-paced-technology-intensive world, “just do it” is a way of life. Managers believe they . . .
- Duration: 3 Days
- Scheduled Classes : 8 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Time Management (Second Edition)
OLEK-110
Time is a form of currency, and the ways you talk about it illustrate its value: people say “Time is money,” and “My time . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Emotional Intelligence and Leadership for Project Managers
PMPM-170
This course is designed to provide the students with the ability to improve performance through emotional intelligence. This . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom
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Emotional Intelligence for Business Professionals (Second Edition)
OLEK-195
It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Executive Briefing: ITs 4 Potential Roles in Digital Transformation
ITMG-242
This Executive Briefing: IT’s 4 Potential Roles in Digital Transformation course is designed to provide students with explaining . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Executive Briefing: Organizational Implications of Moving from Waterfall to Agile
ITMG-241
This Executive Briefing: Organizational Implications of Moving from Waterfall to Agile course is designed to provide students . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Executive Briefing: Preparing Your Organization for Digital Transformation
ITMG-237
This Preparing Your Organization for Digital Transformation executive briefing is designed to provide participants with an . . .
- Duration: 2 Hours
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Fostering IT Innovation and Design Thinking
ITMG-249
This Fostering IT Innovation and Design Thinking course is designed to provide students with the concepts, methodologies . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Getting the Results Without the Authority
OLEK-205
This Getting the Results Without the Authority course is designed to provide students with the skills necessary to develop . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom
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Giving Extra that Nobody Values (Emotional Salary Workshop through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-230
This Giving Extra that Nobody Values course focus on emotional salary, everything provided by companies and is not economically . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Great Help Desk and Internal IT Client Service
ITMG-217
This Great Internal IT Client Service course is designed to enhance client/user/customer satisfaction. This class expends . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Hiring Outstanding Teams
OLEK-175
This Hiring Outstanding Teams course is designed to provide students with the skills necessary to locate and interview great . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Human Resources and Communications Management
PMPM-150
It is usually the people that make or break a project, not the technology. It is very easy for Information Technology professionals . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Influence-Based Technical Leadership
ITMG-232
This Influence-Based Technical Leadership course, based on Eric Bloom’s book “Office Influence: Get What You Want from the . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Information Technology Management and Leadership Executive (ITMLE)
ITMG-211
Information Technology (IT) is a vital component of today’s organizations. As a result, IT executives must be more than just . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Information Technology Management and Leadership Professional (ITMLP)
ITMG-210
The ITMLP© is the first step toward the full Certification of the IT Management and Leadership Executive (ITMLE©). The . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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IT as an Agent of Organizational Change
ITMG-243
This IT as an Agent of Organizational Change course is designed to provide students with the knowledge, skills and techniques . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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IT Help Desk Service in a Virtual World
ITMG-261
This IT Help Desk Service in a Virtual World course is designed to enhance client/user/customer satisfaction in a virtual . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Leading Organizational Change in a Virtual Workplace
ITMG-255
This Leading Organizational Changing in a Virtual World course is designed to provide students with the knowledge, skills . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Life as a Technical Manager
ITMG-102
The Life as a Technical Manager Course is designed to provide students with the key information needed by new and would-be . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Making Digital Transformation Certain and Predictable Bootcamp
SSMG-3000
Coaching tailored to your organization's digital business transformation journey. Set strategic clarity and design an effective . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Managing Hybrid Teams (in-office and virtual employees)
ITMG-271
COVID-19 imposed work-from-home requirements on knowledge workers of all kinds and has dramatically accelerated the trend . . .
- Duration: 1.6 Hours
- Delivery Format: Classroom, Virtual
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Managing Multiple Projects
PMPM-205
This Fundamentals of Managing Multiple Projects course is designed to provide students with the fundamentals of project management . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Managing People in a Supercalifragilisticexpialidocious Way (Based on ©DISNEY'S approach to People Management)
SSMG-225
Are you ready to inform and inspire? This Managing People in a Supercalifragilisticexpialidocious Way course is designed . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Managing Teams in a Virtual Workplace
ITMG-259
This Managing Teams in a Virtual World course is designed to provide students with insights into the tactics, techniques, . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Virtual Teams
ITMG-216
This Managing Virtual Teams course is designed to provide the knowledge, skills and best practices needed to successfully . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Worldwide IT Virtual Teams
ITMG-260
This Managing Worldwide IT Virtual Teams course is designed to provide the knowledge, skills and best practices needed to . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Matrix Management in IT
ITMG-103
Matrix management has been a way of life within many, if not most, Information Technology (IT) organizations. It comes in . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Maximizing User Satisfaction
ITMG-104
User satisfaction comes from great internal client service. This class is specifically designed for individuals and departments . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Meetings and Status Reporting
ITMG-105
This Meetings and Status Reports course is designed to provide students with an understanding of the true value of status . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Negotiation in a Virtual Workplace
ITMG-257
Negotiation is a fundamental component of business regardless of the business environment. Negotiation success is best achieved . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Negotiation Skills
ITMG-245
This Negotiation Skills course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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New IT Employee Orientation
ITMG-106
This new IT Employee Orientation class is designed to be customized to meet specific company needs. Its goal is to provide . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Office Influence in a Virtual World
ITMG-254
This Office Influence in a Virtual World course is designed to provide students with an understanding of key influence concepts, . . .
- Duration: 1 Day
- Scheduled Classes : 8 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Organizational Change Management - Foundation Certificate Program
OLCM-100
This Change Management - Foundation Certificate Program course is designed to provide students with sufficient knowledge . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Performance Management (Second Edition)
OLEK-160
New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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PMI Authorized PMP Exam Prep
PMPM-250
This course is specifically designed to provide students with the proven, practical body of project management knowledge . . .
- Duration: 5 Days
- Scheduled Classes : 8 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Practical Leadership
OLEK-150
In this course, students will learn the practical skills they need to be an effective leader in their organization. Leadership . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Presentation Skills
ITMG-246
This Presentation Skills course is designed to provide students with enhanced ability to design, build and present high quality . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Presentation Success in a Virtual Workplace
ITMG-269
This Presentation Success in a Virtual World course is designed to provide students with enhanced ability to design, build . . .
- Duration: 1.6 Hours
- Delivery Format: Classroom, Virtual
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Project Cost and Procurement Management
PMPM-155
Today, more companies are outsourcing large 'pieces' of projects to third parties. The need for procurement management has . . .
- Duration: 2 Days
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Project Management Skills for the Business Analyst
PMPM-190
This Business Analyst course is designed to provide the basics for project management by introducing essential project management . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Project Quality and Integration
PMPM-160
In today's fast-paced world, it is tempting to consider sacrificing the quality of an IT project for time and cost considerations. . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Project Scope and Risk Management
PMPM-140
Defining “What you need to do” is the toughest part of any project. That is why the project charter and project scope are . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Project Time and Schedule Management
PMPM-145
The Project schedule is one of the most visible pieces of the project plan, and it is the key to keeping a project on track. . . .
- Duration: 2 Days
- Scheduled Classes : 8 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Software Methodologies
ITMG-107
This Software Methodologies class is designed to provide students with a general understanding of various industry leading . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Strengthening Feedback (Through the LEGO® SERIOUS PLAY® Methodology)
SSMG-210
This Strengthening Feedback course is specially designed to provide and reinforce quality feedback at all levels within an . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Successful Presentations in a Virtual World
ITMG-258
This Presentation Success in a Virtual World course is designed to provide students with enhanced ability to design, build . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Techie and Users Leadership
ITMG-108
This Techie and Users Leadership course is designed to provide students with the ability to motivate, communicate, stimulate . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The Magic of Leading with Excellence (Based on ©DISNEY'S approach to Leadership Excellence)
SSMG-220
This The Magic of Leading with Excellence course is not only magically designed for students to identify and develop their . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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The Steve Jobs Way: Innovation and Leadership You Can Use
ITMG-250
This “The Steve Jobs Way: Innovation and Leadership You Can Use” course is designed to provide students with insight into . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Thinking Like a CIO
ITMG-228
This Thinking Like a CIO course is designed to broaden students’ way of thinking and expand their management perspective. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Time Management and Productivity
ITMG-247
This Time Management and Productivity course is designed to provide students with the ability to use seven ‘Productivity . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Working on a Virtual Team
ITMG-270
This Working on a Virtual Team course is designed to provide students with the practical tips and techniques needed to communicate . . .
- Duration: 1.6 Hours
- Delivery Format: Classroom, Virtual
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We're sorry there are no current courses meeting your filters, but please contact a training advisor who can suggest alternatives aligned with your goals and interests.
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Have questions about courses, instruction, materials covered, or finding the right fit? We're here to help!
![IT Management Training and Certification Courses - 1](assets/images/it-management-1.jpg)
What is IT Management?
Information technology (IT) management is the administration of an organization's technology infrastructure and resources. It involves overseeing the implementation and operation of critical IT systems and services to support business objectives.
Effective IT management is crucial for modern organizations to facilitate productivity, collaboration, and data-driven decision making. IT leaders must balance strategic and operational demands while managing risk and enabling business agility through technology. The role spans both technical depth across architectures and emerging tech as well as executive leadership abilities.
![IT Management Training and Certification Courses - 2](assets/images/it-management-2.jpg)
Key Responsibilities
The key responsibilities of IT management typically include:
- Developing and implementing IT strategies, policies, and procedures aligned with the organization's overall business goals
- Managing IT budgets, staffing, and assets to deliver IT services cost-effectively
- Overseeing the selection and integration of hardware, software, and network infrastructure
- Establishing IT security policies and controls to protect systems and data
- Managing relationships with technology vendors and service providers
- Monitoring IT system performance and availability to ensure optimal uptime and response
- Driving process improvements and innovations through new technologies and systems
- Ensuring compliance with technology laws, regulations, and industry standards
![IT Management Training and Certification Courses - 3](assets/images/it-management-3.jpg)
The Value of IT Management Training for Technology Leaders
Information technology (IT) management training provides critical development opportunities for IT leaders seeking to enhance their skills. Here are some key benefits of IT management training:
- Improves technical skills - Training provides IT managers the latest knowledge on solutions like cloud, automation, cybersecurity, etc. to effectively manage infrastructure and teams.
- Builds leadership abilities - Courses allow IT managers to develop soft skills like strategic thinking, relationship-building, and communication to lead teams and drive business alignment.
- Drives professional development - Certifications and credentials gained through training showcase expertise and career growth in the IT management field.
- Enables better decision-making - Training equips IT managers with methodologies and frameworks to critically evaluate solutions and make data-driven choices for tech investments.
- Boosts operational excellence - Education on best practices for IT service delivery, project management, and governance improves reliability and efficiency.
- Reduces risk - Knowledge around risk management, regulatory compliance, and cybersecurity empowers IT leaders to effectively safeguard the organization from threats.
- Creates a learning culture - Leading by example, trained IT managers can nurture skill development and knowledge sharing within their teams.
- Provides career advancement - Developing new capabilities through training programs prepares IT managers for greater responsibilities and leadership roles.
- Enhances credibility - Expertise and certifications gained validate IT managers' qualifications and merit.
Boost Efficiency With Strategic IT Management Training
IT management training develops the capabilities of both technical and non-technical professionals to maximize technology investments.
For IT leaders, it provides latest skills to optimize infrastructure and resources. For business decision-makers, it offers insights on aligning objectives with IT capabilities.
This strategic learning approach creates an integrated view of how technology can accelerate growth and performance. Companies can improve operational excellence, agility, and competitive edge.
Schedule a free consultation to discuss how our targeted IT management training programs can empower your people and organization.
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Frequently Asked Questions
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What is IT management training?
IT management training encompasses a wide range of courses and certifications designed to develop the technical, leadership, and business skills of technology professionals managing infrastructure, teams, systems, and services. Training equips IT managers with methodologies like project management.
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Who should take IT management training?
IT management training is ideal for CIOs, IT directors, infrastructure managers, IT project managers, and other IT professionals overseeing technology strategy and operations. It's also valuable for non-technical leaders who collaborate with IT.
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What skills does the training cover?
IT management training develops both hard and soft skills. Technical skills include cloud, security, networking. Leadership skills cover communication, collaboration, strategic thinking, and relationship management. Business skills involve budgeting, vendor management, alignment, and governance.
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What are the training formats available?
We offer flexible learning options including instructor-led classes in-person and live online, on-demand online courses, customized private training, and blended solutions. Training is available as individual courses or comprehensive learning journeys.
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What are the main benefits of training?
Key benefits include improved decision-making through methodologies, enhanced leadership and communication abilities, reduced risk, increased innovation through new tech skills, career advancement opportunities, and validated expertise through certifications.
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How is the training kept up-to-date?
Our extensive instructor network includes both experienced practitioners and subject matter experts. They constantly update content with the latest best practices and technologies to ensure relevance.
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How do I choose the right courses?
We provide personal training advisors to understand your development goals and role, then recommend the optimal training plan or learning path aligned to those needs.
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Can training be customized for our organization?
Yes, our flexible private training options allow us to tailor both content and delivery to your specific technical environment, business objectives, and learning culture.
Need more Information?
Speak with our training specialists to continue your learning journey.
Talk to our team