title
Please take a moment to fill out this form. We will get back to you as soon as possible.
All fields marked with an asterisk (*) are mandatory.
Communication Skills Training Courses
Allow others and yourself to understand information more accurately and quickly by building strong communication skills with our training courses.
Course List
-
Featured Course
Effective Workplace Communication
ITMG-253
This Effective Workplace Communication course is designed to enhance the students’ ability to effectively communicate with . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Active Listening
VS-S2432
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Becoming a Better Learner
VS-s2444
There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Body Language: Reading Body Language as a Sales Tool
VS-s2010
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Building Your Self-Esteem and Self-Confidence
VS-s2404
Healthy self-esteem and self-confidence are essential for growth and achieving success. Of all the judgments you make in . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Bullying in the Workplace
VS-s2711
When most people think of bullying, images immediately come to mind of children in a schoolyard being taunted, pointed at, . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Business Etiquette - Gaining That Extra Edge
VS-s2411
If you’ve ever had an awkward moment where: o You aren’t sure which fork to use, o You don’t know which side plate is . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Call Center Training: Sales and Customer Service Training for Call Center Agents
VS-s2007
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Coaching and Mentoring Success in a Hybrid Workplace
ITMG-274
This Coaching and Mentoring Success in a Hybrid Workplace course is designed to help managers enhance the short-term job . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Collaboration
VS-s2736
Collaboration is a skill that is utilized with one or more people to produce or create a result or shared goal. Everyone . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Communication Strategies
VS-s2405
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Communications for Small Business Owners
VS-s2605
Communication between individuals is a two-way street, but communication between a small business and its customers is a . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Conducting Effective Performance Reviews
VS-s2111
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Conflict Resolution: Getting Along In The Workplace
VS-s2106
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Conquering Your Fear of Speaking in Public
VS-s2414
Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Conversational Leadership
VS-s2328
Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Corrective Action
VS-s2338
We all try to do the best work that we can, however, there are times when things go wrong, and problems arise. These things . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Creating a Positive Work Environment
VS-s2726
Not all of us have had the opportunity to work in a truly positive work environment. A positive work environment is important . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Dealing With Difficult People
VS-s2333
Dealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Dealing with the Media: Creating a positive working relationship
VS-s2440
The media is more widespread and pervasive than it’s ever been and its reach is growing all the time. Depending on your line . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Delegation: The Art Of Delegating Effectively
VS-s2309
Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Developing Your Executive Presence
VS-s2434
Some people immediately command attention and respect when they walk into a room. Do you have that kind of presence? If not, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Digital Transformation: Communication and Sales Channels
VS-s2745
Communication is an essential component of success for any business. Finding the best way to create meaningful connections . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Disability Awareness - Working with People with Disabilities
VS-s2712
People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Diversity Training - Celebrating Diversity in the Workplace
VS-s2702
More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Effective Communication in a Virtual Workplace
ITMG-256
Interpersonal communication skills within the workplace, ranging from emotional intelligence, to questioning techniques, . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Effective Communication in a Virtual Workplace
ITMG-266
This Effective Communication in a Virtual Worldcourse is designed to enhance the students’ ability to effectively communicate, . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
-
Employee Dispute Resolution: Mediation through Peer Review
VS-s2112
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
English as a Second Language: A Workplace Communications Primer
VS-s2732
The English language is recognized as an essential business tool throughout the world. People who are learning English . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Facilitation Skills
VS-s2803
It is nearly impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Getting Stuff Done - Personal Development Boot Camp
VS-s2421
Why are there so many different organizational systems and time management methods out there? The answer is simple: it’s . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Getting Your Job Search Started
VS-s2413
While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Giving Effective Feedback
VS-s2324
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Hiring for Success: Behavioral Interviewing Techniques
VS-s2107
Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Honing and Delivering Your Message
VS-s2441
This one-day course will prepare students to develop a message and remain on topic when they are presenting that message . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Influence and Persuasion
VS-s2427
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Introduction to Neuro Linguistic Programming
VS-s2422
Your brain, thoughts, and behavior are at the core of everything that you do every day, even if you aren’t aware of it. In . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Managing Across Cultures
VS-s2327
Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Managing Difficult Conversations
VS-s2323
We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Mastering the Interview
VS-s2407
The interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Meeting Management: The Art of Making Meetings Work
VS-s2319
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Mobbing in the Workplace
VS-s2739
More and more people are becoming familiar with the harmful effects of bullying. Mobbing has been called “bullying on steroids.” . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Negotiating for Results
VS-s2308
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Networking for Success
VS-s2431
Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
NLP Tools for Real Life
VS-s2423
Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface, so that you . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Overcoming Objections to Nail the Sale
VS-s2003
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Progressive Discipline
VS-s2337
Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Public Relations Boot Camp
VS-s2118
The field of public relations has changed with the evolution of computers and the speed with which information can spread. . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Public Speaking - Presentation Survival School
VS-s2402
A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Public Speaking - Speaking Under Pressure
VS-s2418
This workshop has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Selling Smarter
VS-s2005
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Skills for the New Employee
VS-s2409
Mastering certain behaviors and skills can help an employee in their first days at a new job. These start with a professional . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Skills You Need for Workplace Success
VS-s2439
There have been a number of studies that identify the key skills that workers need to be successful. Various studies call . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Social Selling for Small Businesses
VS-s2011
Social selling isn’t just a fad or the latest approach to selling that businesses need to adopt. It’s a result of the massive . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Story Marketing for Small Businesses
VS-s2510
Cultures both ancient and modern have strong storytelling traditions. Our brains are wired to share and process information . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Ten Minute Presentations
VS-s2013
Presentations, whether in person or via video interface, remain a primary means of building business relationships and partnerships . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
The ABCs of Supervising Others
VS-s2306
This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
The Professional Supervisor
VS-s2307
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Think on Your Feet
SSMG-145
The complete verbal communication program - Think on Your Feet® provides techniques to speak spontaneously with clarity, . . .
- Duration: 4 Days
- Delivery Format: Classroom, Virtual
-
Tough Topics: Talking to Employees about Personal Hygiene
VS-s2321
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
We're sorry there are no current courses meeting your filters, but please contact a training advisor who can suggest alternatives aligned with your goals and interests.
Get Personalized Training Solutions
Need a personalized solution for your Training? Contact us, and our training advisors will guide you.
Need Help? We're Here!
Have questions about courses, instruction, materials covered, or finding the right fit? We're here to help!
Need more Information?
Speak with our training specialists to continue your learning journey.
Talk to our team