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Managing Across Cultures
Duration
1 Day
Course
VS-s2327
Available Formats
Classroom Training, Online Training
Course Description
Overview
Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.Objectives
This one-day workshop will help you teach participants:
- Define what culture is and how it shapes the workplace
- Identify how stereotypes shape our perception
- Develop useful cross-cultural attitudes
- Communicate effectively across cultures
- Effectively manage employees from different cultures
- Help teams overcome cross-cultural and virtual barriers
- Promote acceptance and awareness in your organization to help create a multicultural environment
- Leverage the global talent pool
Topics
Course Overview
- You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
- We’ve all heard of culture but do we really know what it is? This session takes a look at defining culture and some of its various forms. The session then segues into a look at stereotypes before concluding with a discussion of individual and organizational attitudes.
- Communications can be tricky even within one’s own culture, not to mention across cultures. This session deals with communications under the lens of high and low context cultures while also tackling various forms of body language and other types of communication skills. The session wraps up with a look at handling miscommunication through a case study.
- The five stages of team development are covered in this mid-course session. Then the discussion veers to a look at how to handle working with virtual teams.
- Diversity is the hallmark of working across cultures and it’s the opening of this session. Along the way the session looks at how far should you go to accommodate other cultures, dealing with culture-based conflicts and giving culturally sensitive feedback.
- This session holds forth a brainstorming session on how to build a multicultural organization and then how to create inclusive programs for new employees.
- Today’s workforce is made up of much more than your typical 9-to-5ers from just around the neighborhood, it is made up of the workers worldwide. This workforce offers a global talent pool for employers and it’s discussed here along with how to tap into this pool.
- At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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