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Human-Centered Leadership
Course Description
Overview
Human-centered leaders do not simply manage their employees. They empower and guide their teams to success in ways that traditional leadership cannot. Human-Centered Leadership will equip participants with the necessary knowledge and key skills to lead with empathy. This course will explore core characteristics of human-centered leadership as well as demonstrate how to create inclusive workplaces. Additionally, the course will provide tools for navigating change and uncertainty while maintaining team engagement and morale.Objectives
- Understand the principles and values of human-centered leadership
- Use emotional intelligence skills to lead with empathy and understanding
- Lead a diverse and inclusive workplace through human-centered practices
- Build trust and improve communication with teams
- Guide teams through change while maintaining morale and engagement
Prerequisites
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No prerequisites required
Topics
- You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
- In this session, participants will be introduced to the fundamentals of human-centered leadership, including its core characteristics and how it differs from a traditional leadership approach. Through discussion and reflection, they will explore what makes human-centered leaders more effective in building trust and supporting their teams.
- In this session, participants will be introduced to three emotional intelligence models as well as key components. They will also explore how to apply empathy in day-to-day situations, manage emotions in challenging times, and build resilience.
- In this session, participants will explore how to create a more inclusive environment by understanding the importance of leadership prioritizing diversity, equity, and inclusion (DEI). They will learn strategies for recognizing and reducing unconscious bias as well as techniques for promoting psychological safety to ensure all team members feel valued and heard.
- In this session, participants will focus on creating trust and accountability within teams and practicing open and effective communication strategies. They will also learn how to give and receive constructive feedback.
- In this session, participants will learn about the emotional impact of change and explore strategies for leading with empathy during transitions. They will also examine tips on how to sustain engagement and morale in times of change.
- At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
Related Courses
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Effective Management (Second Edition)
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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