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Skills for the New Employee
Course Description
Overview
Mastering certain behaviors and skills can help an employee in their first days at a new job. These start with a professional appearance and making a good first impression, but also include having a positive attitude, being assertive, practicing good self-management, communicating effectively, and having specific goals and a personal action plan.This one-day course looks to introduce you, as a new employee, to behaviors and skills that will give you a great head start to becoming successful in your job.
Objectives
- Understand the importance of professional presence on the job
- Understand the importance of a positive attitude
- Understand the role of stress reduction in nurturing a positive attitude and appreciate various methods of stress reduction
- Determine their own level of assertiveness and understand and improve their assertiveness
- Learn how to self-manage to become more effective and efficient
- Learn the importance of working as a team member
- Improve communications skills, including listening, questioning and non-verbal communication
- Learn how to set goals and create a personal action plan
Topics
- You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
- To begin, participants will discuss what affects a first impression, and how they can improve their first impression.
- In this section participants will rank their factors for happiness on the job from a list of the 10 top factors. This helps new employees to understand what motivates their co-workers.
- A key to success at work is a positive attitude. Participants will explore ways to achieve a positive attitude and learn some easy relaxation techniques.
- Assertiveness is a word we tend to use without really understanding what it means. This session will get participants thinking about what assertiveness is, and what their style is. Participants will also explore how they can improve their assertiveness skills.
- This session will give participants some tools to help them improve their organizational skills, including establishing routines, time management and planning.
- The more effort that we put into working as a team, the more we can accomplish by helping our department or organization reach its objectives. Through a team exercise, this session will explore some of the benefits and challenges of working as a team.
- During this session, participants will learn about two key elements to verbal communication: asking questions and active listening.
- Next, participants will learn about various types of non-verbal communication and their possible interpretations.
- A key to success is having goals to work toward. In this session, participants will learn how to set some SMART goals.
- At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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