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Problem Solving Training Courses
Embark on a transformative journey with our Problem Solving Training Courses. Designed to address the multifaceted challenges of the modern workplace, these courses equip you with the tools and techniques to navigate complex situations with ease. From conflict resolution to creative thinking, our training and certification offerings are your key to a more harmonious and productive professional environment.
Course List
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AI and Problem Solving
VS-s3007-CA
Balancing the use of data with human problem solving requires a nuanced approach that recognizes the strengths and limitations . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Bullying in the Workplace
VS-s2711-CA
When most people think of bullying, images immediately come to mind of children in a schoolyard being taunted, pointed at, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Closing the Generation Gap in the Workplace
VS-s2115-CA
There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conducting Accurate Internet Research
VS-s2433-CA
As the Internet grows, it becomes more challenging to find the correct information from a reliable source in a timely manner. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conflict Resolution: Getting Along In The Workplace
VS-s2106-CA
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Continuous Improvement with Lean
VS-s2723-CA
Companies everywhere, no matter what their industry, can benefit from the principles of continuous improvement with Lean. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Corrective Action
VS-s2338-CA
We all try to do the best work that we can, however, there are times when things go wrong, and problems arise. These things . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Creative Thinking and Innovation
VS-s2429-CA
Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Creativity in the Workplace
VS-s2123-CA
Creative thinking in the workplace is in demand. We live in a competitive society and creativity improves productivity, teamwork, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Crisis Management
VS-s2714-CA
Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Critical Thinking
VS-s2420-CA
In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Cybersecurity 1: Fundamentals for Employees
VS-s2740-CA
Cyberattacks are increasing at an alarming rate. Radware reported that there were 2.3 billion data breaches in 2018 – almost . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Dealing With Difficult People
VS-s2333-CA
Dealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Design Thinking: An Introduction
VS-s2334-CA
Design thinking is a collaborative problem-solving process based on design used in artistic endeavors. Whether you are involved . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Developing a Safety Procedures Manual
VS-s2730-CA
Safety procedures are the backbone of an organization’s Safety Management System. They provide consistency and when followed . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Planning and Scheduling
VS-s2318-CA
As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Employee Accountability
VS-s2709-CA
An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Employee Dispute Resolution: Mediation through Peer Review
VS-s2112-CA
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Encouraging Sustainability and Social Responsibility in Business
VS-s2721-CA
The ideas behind encouraging sustainability and social responsibility in business seem noble, as organizations commit to . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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English as a Second Language: A Workplace Communications Primer
VS-s2732-CA
The English language is recognized as an essential business tool throughout the world. People who are learning English . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Entrepreneurship 101
VS-s2601-CA
Wouldn’t it be nice to be your own boss, work on your own schedule, and make money doing something that you’re passionate . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Environmental Sustainability: A Practical Approach to Greening Your Organization
VS-s2724-CA
Environmental Management Systems (EMS) involve a set of processes and practices that enable an organization to reduce its . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Exploring Universal Design for Learning
VS-s2814-CA
Universal Design for Learning (UDL) is a framework used to design, develop, and deliver inclusive educational experiences. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Facilitation Skills
VS-s2803-CA
It is nearly impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Fostering Innovation
VS-s2443-CA
Innovation in its purest form means to create something new, but it can also mean better solutions, new methods of doing . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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From Boss to Leader
VS-s2332-CA
Bad bosses. Everyone has had at least one in their working career. You do not want to be the bad boss in your work environment, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Getting Stuff Done - Personal Development Boot Camp
VS-s2421-CA
Why are there so many different organizational systems and time management methods out there? The answer is simple: it’s . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Getting Your Job Search Started
VS-s2413-CA
While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Global Business Strategies
VS-s2611-CA
Opportunities to take a regional business into the global market make it possible to strategically, smartly, and profitably . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Goal Setting
VS-s2425-CA
We all have things we want to achieve in life. The route to success is to turn those dreams and wishes into reality. This . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Growth Hacking
VS-s2508-CA
The new economy calls for a new way of attracting customers and sales. Growth hacking is to the new economy what marketing . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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High Reliability Organizations
VS-s2720-CA
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Intrapreneurship
VS-s2606-CA
Intrapreneurship has been described as a great way to make beneficial changes to organizations. People can choose to continue . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Inventory Management: The Nuts and Bolts
VS-s2311-CA
No business can survive very long without an effective program of controls over the parts and materials that are used in . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Logistics and Supply Chain Management
VS-s2326-CA
The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Making Your Business Better
VS-s2612-CA
Starting and building a business begins with a great idea. At this moment, there are millions of ‘great ideas’ seeking attention . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Across Cultures
VS-s2327-CA
Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Conflict (Second Edition)
LO-097005-CA
An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Difficult Conversations
VS-s2323-CA
We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Pressure and Maintaining Balance
VS-s2430-CA
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing the Virtual Workplace
VS-s2325-CA
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Mastering Adult Learning Methods
VS-s2813-CA
Teaching adults necessitates different methods than those that are used for children. Adults have a wealth of experience . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Meeting Management: The Art of Making Meetings Work
VS-s2319-CA
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Mobbing in the Workplace
VS-s2739-CA
More and more people are becoming familiar with the harmful effects of bullying. Mobbing has been called “bullying on steroids.” . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Onboarding: The Essential Rules for a Successful Onboarding Program
VS-s2117-CA
Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee . . .
- Duration: 2 Days
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Orientation Handbook: Getting Employees Off to a Good Start
VS-s2108-CA
An effective human resource professional knows that managing employee performance is more than responding to problems, conducting . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Planning for Workplace Safety
VS-s2729-CA
Beginning with the organizational safety policy, the company’s safety plan shows that senior management takes the commitment . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Problem Solving and Decision Making
VS-s2101-CA
We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Progressive Discipline
VS-s2337-CA
Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Project Planning: All You Need to Know
VS-s2437-CA
Project management is no longer only for mega projects worth hundreds of thousands of dollars. Small projects can benefit . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Research Skills
VS-s2424-CA
In this age of information overload, it can be hard to know where to find good information that you can trust. If you are . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Respect in the Workplace
VS-s2741-CA
Research in North America suggests that more than one in three employees have experienced bullying, abuse, harassment, or . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Safety in the Workplace
vs-s2703-CA
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Skills for the New Employee
VS-s2409-CA
Mastering certain behaviors and skills can help an employee in their first days at a new job. These start with a professional . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Social Media and Your Business
VS-s2502-CA
Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. This two-day course . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Story Marketing for Small Businesses
VS-s2510-CA
Cultures both ancient and modern have strong storytelling traditions. Our brains are wired to share and process information . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Strategic Planning
VS-s2715-CA
If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Stress Management
VS-s2113-CA
Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Survival Skills for the New Trainer
VS-s2804-CA
Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The ABCs of Supervising Others
VS-s2306-CA
This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Tough Topics: Talking to Employees about Personal Hygiene
VS-s2321-CA
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Unconscious Bias
VS-s2126-CA
We may make decisions based on unseen preferences – where we grew up or lessons learned in childhood, for example – that . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Understanding and Coping with the COVID-19 Pandemic
VS-s2124-CA
The COVID-19 pandemic is affecting people around the world, resulting in health care systems being overwhelmed, people being . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Working Smarter - Using Technology to your Advantage
VS-s2406-CA
Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Ergonomics for Injury Prevention
VS-s2713-CA
The human body is a fragile system, and we put many demands on it every day. Activities such as reaching to get supplies . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Harassment - What It is and What to Do About It
VS-s2704-CA
Between 2010 and 2015, employers paid out $698.7 million to employees alleging harassment (through the U.S. Employment Equity . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Violence - How to Manage Anger and Violence in the Workplace
VS-s2705-CA
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Wellness
VS-s2716-CA
Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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