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Providing Outstanding Customer Service

In today’s competitive marketplace, outstanding customer service is what sets you and your organization apart. It is what brings customers to you, persuades them to select your offering over others, and keeps them coming back. But how do you provide excellent customer service and stand out from the crowd? Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs
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Python for Data Science

Data Science is the critical skill of the modern workforce. Data science skills allow for the extraction of key insights and relevant knowledge from large datasets. This data science training course is for Python developers who want to learn how to use the key libraries in the Python Data Science ecosystem. This course covers NumPy for numerical data processing, Pandas for data analysis, and Matplotlib and Seaborn for quick visualizations and statistical reporting. The training is all conducted in a modern Jupyter Notebook format, allowing students to read and write code directly within our training notebooks.You’ll learn everything you need to know for the full data science tech stack required to work at the world’s top companies. This Python for Data Science course takes a structured approach that will guide you through understanding not just how to use data science, but why we use them by providing a balance between practical real world case studies and mathematical theory behind the data science algorithms.Please note, this course is able to be offered in either 3 full day sessions or 5 evening sessions. See the schedule below.This course includes 6-months access to the full course content in on-demand format to support post-class reference and review.
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55366 Querying Data with Transact-SQL

This five-day instructor-led course is intended for IT professionals who wish to use the Transact-SQL language to query and configure Microsoft SQL Server. Students are typically database developers and database administrators, but might also be Business Intelligence developers, report creators, or application developers. In this course, students learn how to query single tables, join data from multiple tables, filter and sort data, modify data, use procedures and functions, and implement error handling.
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Create and manage canvas apps with Power Apps

Create your own data model and canvas app to support a scenario for a fictional company. You're provided high-level specifications on the custom tables, columns and canvas app needed to complete this project. Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio, after significant investments in generative AI and enhanced integrations across Microsoft Copilot. Some articles and screenshots might refer to Power Virtual Agents while we update documentation and training content.
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Create computer vision solutions with Azure AI Vision

Computer vision is an area of artificial intelligence that deals with visual perception. Azure AI Vision includes multiple services that support common computer vision scenarios. This learning path helps prepare you for Exam AI-102: Designing and Implementing a Microsoft Azure AI Solution.
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Strategic Risk Management

Project risks left unidentified and unmanaged, can derail organizational performance. Project managers and project participants need to be proficient at identifying and managing risks on their projects. This course is designed to teach you hands-on approaches to identifying and managing risks. Note: This course has been approved by PMI for 8 PDUs.
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Deploy and manage Azure Arc-enabled Servers

In this learning path, you're introduced to Azure Arc-enabled servers. You'll cover Arc-enabled server deployment, updates to Arc-enabled servers using Azure Update Manager and configuring Microsoft Defender for Cloud for Azure Arc-enabled servers.
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IBM App Connect Enterprise 12 Application Development I

In this course, you learn how to construct message flow applications to transport and transform data. You learn how to process file data and develop REST APIs. The course also explores how to control the flow of data by using various processing nodes, and how to import, build, and test message flow applications. You learn how to test your message flows by using the Flow Exerciser, Message Flow Debugger, and Trace nodes.
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Evolving into the Manager’s Role

The manager’s role is very different from that of the non-manager. Managers must be able to develop and unify team members, plan strategically, set goals, delegate responsibilities, provide meaningful and effective feedback, and communicate efficiently and effectively. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs
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Craft effective prompts for Microsoft Copilot for Microsoft 365

Discover ways to craft effective and contextual prompts for Microsoft Copilot for Microsoft 365 that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results. This course covers real world scenarios and examples using Copilot in Microsoft 365 apps like Word, Excel, PowerPoint, Teams, Outlook, OneNote, and Chat.
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AWS Architect

Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.
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Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.
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IBM Cognos Analytics Author

Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.
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IBM Cognos Analytics Modeler/Developer

Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.
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IBM Mainframe Application Developer

Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.
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IBM z/OS System Operator

System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.
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IBM z/OS System Programmer

Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.
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ITIL Foundations

ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.
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ITIL Intermediate

Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.
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Java - Core

With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.
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