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macOS Support Essentials 12 (Monterey)
Duration
3 Days
Course
APL-MAC101-112
Available Formats
Classroom Training, Online Training
Course Description
Overview
macOS Support Essentials 12, the official course for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users. You'll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Monterey to setting-up network services.This course covers updated system utilities and new features in macOS Monterey:
- Passwords System Preference
- Live Text
- Voice Control
- User privacy settings
- Notarized apps
- Startup Security Utility
- And more!
This course includes the following content:
- Authoritative explanations of underlying technologies, troubleshooting, system administration, and much more
- Focused lessons that take you step by step through practical, real-world tasks
- A Digital ebook of macOS Support Essentials 12, the official book for macOS support
Please note: there is no authorized certification exam associated with course.
Objectives
After you’ve completed the guide, you should be able to:
- Explain how macOS Monterey works
- Explain the best practices for updating, upgrading, reinstalling, configuring, and using macOS Monterey
- Explain macOS Monterey troubleshooting and repair procedures
- Use appropriate tools and techniques in macOS Monterey to diagnose and resolve issues
Audience
Whether you’re an experienced system administrator or you just want to dig deeper into macOS, you’ll learn to update, upgrade, reinstall, configure, maintain, diagnose, and troubleshoot macOS Monterey.
- Anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users.
Prerequisites
-
Recommended knowledge:
- macOS familiarity
- Basic computer navigation skills
Topics
- Introduction to macOS
- Update, Upgrade, or Reinstall macOS
- Set Up and Configure macOS
- Use the Command Line
- Use macOS Recovery
- Update macOS
- Manage User Accounts
- Manage User Home Folders
- Manage Security and Privacy
- Manage Password Changes
- Manage File Systems and Storage
- Manage FileVault
- Manage Permissions and Sharing
- Use Hidden Items, Shortcuts, and File Archives
- Manage System Resources
- Use Metadata, Spotlight, and Siri
- Manage Time Machine
- Install Apps
- Manage Files
- Manage and Troubleshoot Apps
- Manage Basic Network Settings
- Manage Advanced Network Settings
- Troubleshoot Network Issues
- Manage Network Services
- Manage Host Sharing and Personal Firewall
- Troubleshoot Peripherals
- Manage Printers and Scanners
- Troubleshoot Startup and System Issues
Related Courses
-
Mac Integration Basics 12
APL-mac150-212- Duration: .5
- Delivery Format: Classroom Training, Online Training
- Price: 595.00 USD
-
macOS Support Essentials 13 (Ventura)
APL-MAC101-113- Duration: 3 Days
- Delivery Format: Classroom Training, Online Training
- Price: 2,100.00 USD
Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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