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macOS Support Essentials 12 (Monterey)

Course content updated by LearnQuest
Price
2,100 USD
3 Days
APL-MAC101-112
Classroom Training, Online Training
Apple Authorized Global Training Provider
Register for any of our Guaranteed to Run (GTR) classes today and receive a 25% discount!
Promo Code GTR25
Valid through July 15, 2022
Get 15% off on popular Apple Training Courses like macOS Support Essentials, Mac Integration Basics, and more!
Use Promo Code APPLE15. Valid through July 31, 2022.

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Date

  • Date: 25-Jul-2022 to 27-Jul-2022
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 2,100 USD
  • Date: 15-Aug-2022 to 17-Aug-2022
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 2,100 USD
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Course Description

Overview

macOS Support Essentials 12, the official course for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users. You'll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Monterey to setting-up network services.

This course covers updated system utilities and new features in macOS Monterey:
  • Passwords System Preference
  • Live Text
  • Voice Control
  • User privacy settings
  • Notarized apps
  • Startup Security Utility
  • And more!


This course includes the following content:
  • Authoritative explanations of underlying technologies, troubleshooting, system administration, and much more
  • Focused lessons that take you step by step through practical, real-world tasks
  • A Digital ebook of macOS Support Essentials 12, the official book for macOS support

Objectives

After you’ve completed the guide, you should be able to:
  • Explain how macOS Monterey works
  • Explain the best practices for updating, upgrading, reinstalling, configuring, and using macOS Monterey
  • Explain macOS Monterey troubleshooting and repair procedures
  • Use appropriate tools and techniques in macOS Monterey to diagnose and resolve issues

Audience

Whether you’re an experienced system administrator or you just want to dig deeper into macOS, you’ll learn to update, upgrade, reinstall, configure, maintain, diagnose, and troubleshoot macOS Monterey.
  • Anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

Prerequisites

    Recommended knowledge:
    • macOS familiarity
    • Basic computer navigation skills

Topics

  • Installation and Configuration
    • Introduction to macOS
    • Update, Upgrade, or Reinstall macOS
    • Set Up and Configure macOS
    • Use the Command Line
    • Use macOS Recovery
    • Update macOS
  • User Accounts
    • Manage User Accounts
    • Manage User Home Folders
    • Manage Security and Privacy
    • Manage Password Changes
  • File Systems
    • Manage File Systems and Storage
    • Manage FileVault
    • Manage Permissions and Sharing
    • Use Hidden Items, Shortcuts, and File Archives
  • Data Management
    • Manage System Resources
    • Use Metadata, Spotlight, and Siri
    • Manage Time Machine
  • Apps and Processes
    • Install Apps
    • Manage Files
    • Manage and Troubleshoot Apps
  • Network Configuration
    • Manage Basic Network Settings
    • Manage Advanced Network Settings
    • Troubleshoot Network Issues
  • Network Services
    • Manage Network Services
    • Manage Host Sharing and Personal Firewall
  • System Management
    • Troubleshoot Peripherals
    • Manage Printers and Scanners
    • Troubleshoot Startup and System Issues
  • 2021 Top 20 Training Industry Company - IT Training

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