Grow Your IT & Business Skills & Get Certified

This course teaches you to perform a complete installation of IBM Tivoli Netcool/OMNIbus 8.1. Through lectures and extensive hands-on exercises, you learn all the steps necessary to perform an installation, including hardware sizing, confirming software prerequisites, installation, creation of ObjectServers, installation of probes, installation of gateways, configuring high availability, and deploying historical event reporting. Throughout the course, you practice your knowledge through extensive hands-on exercises that emphasize the skills taught in the lectures. The lab environment for this course uses the Red Hat Linux platform.

This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions.

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system. This course builds upon the foundational knowledge presented in the Microsoft Outlook - Part 1 course and will help you customize a communication system well-suited to your work style. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400.

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.

In this course, students will gain an understanding of the basic fundamentals of becoming an effective manager for their team.

Strategy analysis identifies the business needs (problem or opportunities) of tactical or strategic importance to the organization and supports the organization in responding to those needs. It provides the focus upon which all other business analyst efforts must align. Shortcutting strategy analysis often results in delivering solutions that are misaligned to the organization’s strategy and to the expectations and needs of the business. This course will help you understand the criticality of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before assisting the organization in selecting the best solution. You will also learn the key activities needed in strategy analysis, the key components in building and communicating a strong business case and how to evaluate the value of the solution once it is implemented. To help assimilate the tools and techniques learned, there is a mixture of individual and team exercises throughout the course. Students will need to be prepared for a high level of participation. Each participant will receive a comprehensive student guide complete with examples, handouts and a business case template that can be used back on the job. Note: This course has been approved by PMI for 14 PDUs and IIBA for 14 CDUs.

This course provides participants with tools and techniques to help them determine and deliver products, services, and results that meet requirements, expectations, and deadlines. NOTE: This course will earn you 14 PDUs.

In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG’s refreshed Change Management certification is fully aligned with the change management body of knowledge.

Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.

Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.

Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.

Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.

Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.

System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.

Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.

ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.

Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.

With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.