Introduction to Lean Six Sigma

Upon completion of the Introduction to Lean Six Sigma course, students will be able to:

• Describe the basics of Lean Six Sigma.
• Describe a Lean Six Sigma organization.
• Conduct Lean Six Sigma DMAIC phase 1: the Define phase.
• Conduct Lean Six Sigma DMAIC phase 2: the Measure phase.
• Conduct Lean Six Sigma DMAIC phase 3: the Analyze phase.
• Conduct Lean Six Sigma DMAIC phase 4: the Improve phase.
• Conduct Lean Six Sigma DMAIC phase 5: the Control phase.
• Describe the implementation of Lean Six Sigma.

This course is intended for any level of employee and various levels of management that intend to take an active role in the Lean Six Sigma methodology.
 

Basic end-user skills with the word processing, spreadsheet, and presentation applications from any suite of office productivity software, such as Microsoft Office.
 

Lesson 1: Fundamentals of Lean Six Sigma

• Describe Lean Six Sigma
• Identify the Elements of Six Sigma
• Identify the Elements of Lean
• Relate Lean Six Sigma to Other Quality Methodologies

Lesson 2: Describing a Lean Six Sigma Organization

• Determine the Need for a Customer-Driven Organization
• Identify CTQs from the VOC
• Identify Lean Six Sigma Projects
• Identify Lean Six Sigma Teams and Roles in an Organization
• Identify Lean Six Sigma Methodologies

Lesson 3: Conducting Lean Six Sigma DMAIC Phase 1: The Define Phase

• Describe the Define Phase
• Draft a Project Charter
• Draft an SIPOC Diagram

Lesson 4: Conducting Lean Six Sigma DMAIC Phase 2: The Measure Phase

• Describe the Measure Phase
• Create a Process Map
• Create a Fishbone Diagram
• Create the Cause and Effect Matrix
• Gather Data

Lesson 5: Conducting Lean Six Sigma DMAIC Phase 3: The Analyze Phase

• Describe the Analyze Phase
• Perform Basic Statistical Calculations
• Perform Correlation
• Create a Value Stream Map
• Identify Wastes in a Process
• Perform Process Value Analysis
• Perform Pareto Analysis

Lesson 6: Conducting Lean Six Sigma DMAIC Phase 4: The Improve Phase

• Describe the Improve Phase
• Establish a Pull System
• Generate Ideas for Solutions
• Assess Risks
• Pilot Solutions

Lesson 7: Conducting Lean Six Sigma DMAIC Phase 5: The Control Phase

• Describe the Control Phase
• Draft a Process Management Plan
• Perform SPC

Lesson 8: Describing the Implementation of Lean Six Sigma

• Identify the Essentials of Lean Six Sigma Implementation
• Describe Lean Six Sigma for Service Organizations
• Describe DMAIC Failure Modes