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Customer Service Training Courses

Learn how to assist customers in discovering, using, optimizing, and troubleshooting a product or service. Improve your abilities to build long-term customer relationships with our training courses.

Course List

  • Featured Course

    Building Customer Experience with a little bit of pixie dust (Based on ©DISNEY'S approach to Quality Service)

    SSMG-200

    After completing the Building Customer Experience with a little bit of pixie dust course students will be able to start . . .

    • Duration: 2 Days
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual Customer Service Building Customer Experience with a little bit of pixie dust (Based on ©DISNEY'S approach to Quality Service)
  • Featured Course

    Call Center Training: Sales and Customer Service Training for Call Center Agents

    VS-s2007

    Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that . . .

    • Duration: 3 Days
    • Scheduled Classes : 5 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 5 Customer Service Call Center Training: Sales and Customer Service Training for Call Center Agents
  • Featured Course

    Customer Service Training - Critical Elements of Customer Service

    VS-s2408

    While many companies promise to deliver an incredible customer experience, some are better at supplying this than others. . . .

    • Duration: 2 Days
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 Customer Service Customer Service Training - Critical Elements of Customer Service
  • Featured Course

    Excellence in Technical Customer Service

    OLEK-135

    This Excellence in Technical Customer Service course is designed to provide students with the skills necessary to interact . . .

    • Duration: 1 Day
    • Scheduled Classes : 6 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 6 Customer Service Excellence in Technical Customer Service
  • Featured Course

    Growth Hacking

    VS-s2508

    The new economy calls for a new way of attracting customers and sales. Growth hacking is to the new economy what marketing . . .

    • Duration: 1 Day
    • Scheduled Classes : 3 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 3 Customer Service Growth Hacking
  • Featured Course

    IT Help Desk Service in a Virtual World

    ITMG-261

    This IT Help Desk Service in a Virtual World course is designed to enhance client/user/customer satisfaction in a virtual . . .

    • Duration: 2 Hours
    • ??schedule-class-word??: ??schedule-class-word??
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual Customer Service IT Help Desk Service in a Virtual World
  • Featured Course

    Managing Customer Service

    VS-s2114

    The need to lead, model, and promote the organizational values within a customer service environment is essential for business . . .

    • Duration: 1 Day
    • Scheduled Classes : 4 Scheduled Classes
    • Delivery Format: Classroom, Virtual
    • Price: ??price??

     

    Classroom, Virtual 4 Customer Service Managing Customer Service
  • We're sorry there are no current courses meeting your filters, but please contact a training advisor who can suggest alternatives aligned with your goals and interests.

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Cybersecurity Awareness Month 2024

Get Ahead of Online Threats with 20% Off Security Training.

Use SECURITY20 at checkout. Valid through October 31, 2024.

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IBM TechXchange Conference 2024

October 21-24 | Mandalay Bay, Las Vegas

Join us for four action-packed days to immerse yourself in innovation and learning. Gain practical skills in Generative AI, harness IBM technology, and engage with tech industry experts.

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