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ANNOUNCEMENT
As we are performing another security upgrade, you may experience a short period
of connection failure between 15:30 & 16:00 US ET on Nov 2, 2023

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Becoming a Transformational Leader

Servant leadership has been a powerful way to demonstrate dedication and commitment to your team. However, there is one pitfall that can occur: Taking on too much yourself. Becoming a Transformational Leader can have a tremendous impact because you can empower teams to grow and work together, envision the future, change team culture and behaviors, embrace change more strategically, and maximize performance by tapping into everyone’s unique skills. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs
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Use Case Modeling Training

Use cases provide a structured, industry-standard way of eliciting and documenting visibly observable functional requirements from the point of view of the business. The process enhances communication between business analysts and stakeholders and helps stakeholders articulate their needs in a way other elicitation techniques cannot. It also lays the foundation for user interface design and test case development. This course provides the right blend of knowledge and skills for people to understand and model business use cases effectively. This course has been approved for 14 PDUs | 14 CDUs
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55353 Administering a SQL Database Infrastructure

This five-day instructor-led course provides students who administer and maintain SQL Server databases with the knowledge and skills to administer a SQL server database infrastructure. Additionally, it will be of use to individuals who develop applications that deliver content from SQL Server databases.
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WebSphere Application Server V9 Administration

This course teaches you the skills that are needed to administer IBM WebSphere Application Server V9.This release of IBM WebSphere Application Server provides enhanced support for standards (notably Java 7 EE), emerging technology, and a choice of development frameworks.In this course, you learn how to configure and maintain IBM WebSphere Application Server V9 in a single-server environment. You learn how to deploy enterprise Java applications in a single computer configuration. In addition, you learn how to work with features of WebSphere Application Server V9, such as the wsadmin scripting interface, security, and performance monitoring.Hands-on exercises throughout the course give you practical experience with the skills you develop in the lectures.
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Foundations of Customer Service

As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier. This course has been approved for 7 PDUs | 7 CDUs
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AZ-1006 Migrate and Modernize SAP in the Microsoft Cloud

This 1-day course teaches IT professionals who have experience with SAP solutions how to use Azure resources that include setting up and configuration of SAP environments in Azure for virtual machines, virtual networks, storage accounts, and Microsoft Entra ID. Learners will also explore backup, disaster recovery, and monitoring of SAP systems in Azure. Learn through the application of concepts, scenarios, and procedures through hands-on labs using Azure Center for SAP solutions.
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CompTIA Security+ (Preparation for Exam SY0-701)

CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and pursue an IT security career. Security+ is the most widely adopted ISO/ANSI-accredited early career cybersecurity certification on the market with hands-on, performance-based questions on the certification exam. These practical questions assess your ability to effectively problem solve in real-life situations and demonstrate your expertise to potential employers immediately. The new CompTIA Security+ (SY0-701) represents the latest and greatest in cybersecurity, covering the most in-demand skills related to current threats, automation, zero trust, IoT, risk – and more. Once certified, you’ll understand the core skills needed to succeed on the job – and employers will notice too. The Security+ exam verifies you have the knowledge and skills required to: • Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions. • Monitor and secure hybrid environments, including cloud, mobile, Internet of Things (IoT), and operational technology. • Operate with an awareness of applicable regulations and policies, including principles of governance, risk, and compliance. • Identify, analyze, and respond to security events and incidents. CompTIA Security+ is compliant with ISO 17024 standards and approved by the U.S. DoD to meet Directive 8140.03M requirements. Regulators and government rely on ANSI accreditation because it provides confidence and trust in the outputs of an accredited program. Over 3 million CompTIA ISO/ANSI-accredited exams have been delivered since January 1, 2011. Exam Details: • Maximum of 90 questions • Multiple choice and performance-based • 90 minutes • 750 (on a scale of 100-900)
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55348 Administering Microsoft Endpoint Configuration Manager

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.
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DP-3011 Implementing a Data Analytics Solution with Azure Databricks

Learn how to harness the power of Apache Spark and powerful clusters running on the Azure Databricks platform to run large data engineering workloads in the cloud.
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Constructive Conflict Management

Conflict is inevitable. People approach situations with their own set of experiences, priorities, and viewpoints. The ability to govern disputes, de-escalate problems, and even set up ways to resolve issues in the future is vital. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs
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AWS Architect

Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.
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AWS Developer

Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.
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IBM Cognos Analytics Author

Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.
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IBM Cognos Analytics Modeler/Developer

Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.
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IBM Mainframe Application Developer

Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.
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IBM z/OS System Operator

System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.
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IBM z/OS System Programmer

Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.
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ITIL Foundations

ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.
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ITIL Intermediate

Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.
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Java - Core

With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.
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    IBM Digital Learning Subscription

    Gain unlimited access to a vast digital library and benefit from tailored instructional training.

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    AWS Skill Builder Team Subscription

    Accelerate your team's cloud skills with an AWS Skill Builder subscription from LearnQuest. 600+ courses, 150+ labs, game learning & more.

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    Red Hat Learning Subscription

    The Red Hat Learning Subscription offers a catalog of on-demand content plus features like cloud-based labs, certification exams and early access content.

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