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Architecting on AWS
This Architecting on AWS course focuses on the fundamentals of building IT infrastructure on the AWS platform. Students will learn how to optimize the AWS Cloud by understanding AWS services and how they fit into cloud-based solutions. Best practices and design patterns are covered to help you architect optimal IT solutions on the AWS Cloud. Build and explore a variety of infrastructures through guided discussions and hands-on activity.
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macOS Support Essentials 12 (Monterey)
macOS Support Essentials 12, the official course for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users. You'll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Monterey to setting-up network services.
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Microsoft Azure Fundamentals
This course will provide foundational level knowledge on Azure cloud concepts; core Azure services; core solutions and management tools; general security and network security; governance, privacy, and compliance features; Azure cost management and service level agreements.
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Data Engineering on Google Cloud Platform
This Data Engineering on Google Cloud Platform course is designed to provide participants a hands-on introduction to designing and building data processing systems on Google Cloud Platform. Through a combination of presentations, demos, and hand-on labs, participants will learn how to design data processing systems, build end-to-end data pipelines, analyze data and carry out machine learning. The course covers structured, unstructured, and streaming data.
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z/OS JCL and Utilities
This course is designed to teach you how to use z/OS job control language (JCL) and selected z/OS utility programs in an online batch environment. Both Storage Management Subsystem (SMS) and non-SMS JCL are discussed. Machine lab exercises complement the lecture material.
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Google Cloud Platform Fundamentals: Core Infrastructure
This Google Cloud Platform Fundamentals Core Infrastructure course is designed to provide students with an overview of Google Cloud Platform products and services. Through a combination of presentations, demos, and hands-on labs, participants learn the value of Google Cloud Platform and how to incorporate cloud-based solutions into business strategies.
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Overview of Cognos Analytics (v11.0)
This course provides participants with a high level overview of the IBM Cognos Analytics suite of products and their underlying architecture. They will examine each component as it relates to an Analytics solution. Participants will be shown a range of resources to provide additional information on each product.
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Accomplishing the Results You Want
Success is measured by results and results are only accomplished with effective planning efforts. Detailed plans and a captivating vision are important, but true accomplishment is in carrying your goals through to a winning outcome. In this workshop, you will learn how to find and strengthen your leadership voice and foster employee buy-in to exceed expectations while achieving the most positive outcome.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 7 PDUs | 7 CDUs
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Visio - Part 2
Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. Most importantly, these shapes can be rearranged and with corresponding lines remaining intact. Visio has improved over the years as features common among Microsoft® Office applications have been added. Today, Visio is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio drawings. In Microsoft Visio - Part 1, you learned the basic skills needed to create and modify various Visio drawings. In Microsoft Visio - Part 2, you will learn about more advanced features—making you a more efficient and effective Visio user.
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Business Relationship Management Professional (BRMP®) Training
The Business Relationship Management Professional (BRMP) training and certification course will provide you with a foundational understanding of business relationship management. This course provides the “why” business relationship management is critical to your organization and “what” a BRM does to add value to their organization. This interactive course includes discussions and real-life exercises that will provide you with the opportunity to apply the learning to your organizational situations and allow you to show immediate value, as well as prepare you for the BRMP Certification exam.
Exam fee included in the cost of the course
This course has been approved for 21 PDUs | 21 CDUs
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Foundations of Customer Service
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
This course has been approved for 7 PDUs | 7 CDUs
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Lean Six Sigma Green Belt (LSSGB) Training
Lean Six Sigma saves organizations time and money through continuous improvement. Employers therefore often pay a premium for Six Sigma-trained and certified managers. Our Lean Six Sigma Green Belt training teaches you the strategies and tools necessary for process improvement and provides you with the Lean Six Sigma Green Belt Certification. Take your career to the next level by getting your Lean Six Sigma certification today! Upon successfully completing the course (attending all days and completing all assignments), you will earn the Lean Six Sigma Green Belt (LSSGB) credential from Project Management Academy®. Project Management Academy is accredited by the Council for Six Sigma Certification (CSSC), an Official Industry Standard for Six Sigma Accreditation.
Note: This course will earn you 40 PDUs.
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IBM Integration Bus V10 System Administration
This course gives administrators training on IBM Integration Bus system administration. It is also relevant for IBM Integration Bus developers who also work in an administrative capacity. In this course, you learn how to administer IBM Integration Bus on distributed operating systems, such as Windows and UNIX, by using the IBM Integration Bus administrative interfaces. These interfaces include the IBM Integration web user interface and the IBM Integration Bus commands. The course begins with an overview of IBM Integration Bus. Subsequent topics include initial product installation and maintenance, environment configuration, and basic administrative tasks such as backing up and recovering the environment. You learn about product requirements, securing access to IBM Integration Bus resources and message flows, problem determination and resolution, and performance monitoring and tuning. You also learn techniques for extending the capabilities of IBM Integration Bus. The course also covers the publish/subscribe model and reviews the Java Message Service (JMS) transport protocol and web services. In the course lab exercises, you gain hands-on experience with IBM Integration Bus administrative tasks such as managing IBM Integration Bus runtime components, monitoring message flow applications, and configuring security.
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SQL Querying Fundamentals - Part 2
In this course, students will work with advanced queries to manipulate and index tables. Students will also create transactions so that you can choose to save or cancel data entry process.
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55366 Querying Data with Transact-SQL
This five-day instructor-led course is intended for IT professionals who wish to use the Transact-SQL language to query and configure Microsoft SQL Server. Students are typically database developers and database administrators, but might also be Business Intelligence developers, report creators, or application developers. In this course, students learn how to query single tables, join data from multiple tables, filter and sort data, modify data, use procedures and functions, and implement error handling.
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DP-300T00 Administering Microsoft Azure SQL Solutions
This course provides students with the knowledge and skills to administer a SQL Server database infrastructure for cloud, on-premises and hybrid relational databases and who work with the Microsoft PaaS relational database offerings. Additionally, it will be of use to individuals who develop applications that deliver content from SQL-based relational databases.
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IBM Storage Protect version 8.1.12 Implementation and Administration
IBM Storage Protect 8.1.12 is a data backup and recovery solution designed to help you manage your data retention, reduce the cost of storage, and provide appropriate recovery point objectives to meet any service level agreement. IBM Storage Protect offers improved efficiency and flexibility using object-based data management and policy driven retention. This five-day course will focus on implementation and basic administration of an IBM Storage Protect environment. The hands-on lab exercises are performed on a Windows 2016 environment. The course materials include examples of AIX and Linux commands, when different from Windows.
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AWS Architect
Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.
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AWS Developer
Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.
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IBM Cognos Analytics Author
Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.
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IBM Cognos Analytics Modeler/Developer
Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.
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IBM Mainframe Application Developer
Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.
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IBM z/OS System Operator
System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.
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IBM z/OS System Programmer
Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.
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ITIL Foundations
ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.
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ITIL Intermediate
Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.
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Java - Core
With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.
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