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Grow Your IT & Business Skills & Get Certified

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Navigating Difficult Conversations

This course provides a framework and techniques to help develop actions when facing difficult conversations. Students will gain confidence in their ability to constructively address stressful situations. They will also assess their own conflict management styles and learn tools and techniques to reframe discussions to yield more productive outcomes. This course has been approved for 7 PDUs | 7 CDUs
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Organizational Skills

Did you know that professionals spend an average of 4.3 hours per week searching for misplaced papers and files, costing businesses thousands in lost productivity? (Source: The Wall Street Journal). Without strong organizational skills, time management challenges and workplace inefficiencies can add unnecessary stress and limit professional success. This one-day course is designed to help individuals develop effective organizational strategies, manage time efficiently, and prioritize tasks for maximum productivity.
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Agile Business Analysis

Agile business analysis plays a critical role in delivering customer value in today’s fast-paced, ever-changing environment. According to the Project Management Institute (PMI), organizations that embrace Agile approaches are 28% more successful than those that don’t. This interactive, hands-on two-day course gives business analysts and Agile team members the skills to contribute meaningfully to iterative product development. You’ll learn how to adopt an Agile mindset, collaborate effectively across teams, and prioritize what matters most to stakeholders. The course explores how Agile techniques can streamline business processes and improve responsiveness to change. Through real-world exercises and collaborative scenarios, you’ll practice writing user stories, mapping value, refining product backlogs, and supporting Agile planning. By the end of the course, you’ll be equipped to drive better business outcomes through continuous delivery and informed decision-making.
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Excel - Part 3

Ready to take your spreadsheet skills to the next level? This Advanced Excel Training course is designed for professionals who want to work smarter—not harder—with Microsoft Excel. You’ll build upon the foundational and intermediate knowledge from Microsoft Excel – Part 1 and Microsoft Excel – Part 2, helping you get the most out of your Excel experience. Learn to collaborate more effectively with colleagues, automate complex or repetitive tasks, and use conditional logic to create powerful formulas and functions. The more you master Excel’s advanced tools, the more you can shift your focus from manual work to extracting the insights your organization needs from its vast amounts of data. From building dynamic dashboards to forecasting trends, this course unlocks the full potential of Excel at your fingertips.
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Project - Part 2

This course empowers you with the advanced knowledge and skills you need to update a project plan in Project during the execution, monitoring, and controlling phases of a project. In other words, once your project plan is approved by the project sponsor, this course will enable you to manage the project so that it is completed on time, within budget, and according to scope.
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Use Case Modeling Training

Use cases provide a structured, industry-standard way of eliciting and documenting visibly observable functional requirements from the point of view of the business. The process enhances communication between business analysts and stakeholders and helps stakeholders articulate their needs in a way other elicitation techniques cannot. It also lays the foundation for user interface design and test case development. This course provides the right blend of knowledge and skills for people to understand and model business use cases effectively. This course has been approved for 14 PDUs | 14 CDUs
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CompTIA SecurityX

CompTIA SecurityX serves as the capstone certification in the CompTIA Cybersecurity Career Pathway, intended to be the final certification for those seeking to prove their mastery of advanced cybersecurity skills. Targeted at professionals with 5 to 10 years of experience, SecurityX represents the pinnacle of cybersecurity certifications. It is specifically designed for senior security engineers and security architects tasked with leading and improving an enterprise's cybersecurity readiness.
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Trainer & Facilitator Workshop: Skills for the Modern Classroom

This course includes multiple techniques for leading classes virtually or in person. Effective facilitation of group sessions, whether remote or in person, is a key skill for Trainers, Supervisors, and Managers as an expression of their leadership and their ability to focus a group. This 3-day course covers multiple techniques and provides a solid foundation in facilitation, instruction, interactive learning, and presenting skills. Dedicated to anyone who delivers content to a group regardless of the setting. Attendees will have ample opportunity to prepare, practice and deliver to the group and receive instruction, coaching, and feedback to support their development of outstanding training skills. Upon successful course completion and test teach, you will earn a badge from Credly.
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Outlook - Part 2

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system. This course builds upon the foundational knowledge presented in the Microsoft Outlook - Part 1 course and will help you customize a communication system well-suited to your work style. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400.
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Providing Outstanding Customer Service

In today’s competitive marketplace, outstanding customer service is what sets you and your organization apart. Whether you're a seasoned customer service professional or just starting to build your customer service skills, delivering consistent, high-quality support is what drives customer satisfaction and builds lasting loyalty. It's the reason customers choose your brand over others and why they return again and again. But how do you improve customer interactions, deliver excellent customer experiences, and stay ahead of the curve in 2025? Through a blend of proven best practices, active listening, empathy, and problem-solving strategies, you can transform your approach to customer support and create real customer success. We offer private group training tailored to your organization’s specific challenges and schedule. Our courses are designed to enhance customer service skills while saving you time and money. Contact us to learn how we can help your team deliver exceptional customer service in today’s fast-paced business environment.
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Learning Journeys

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AWS Architect

Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.
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AWS Developer

Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.
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IBM Cognos Analytics Author

Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.
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IBM Cognos Analytics Modeler/Developer

Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.
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IBM Mainframe Application Developer

Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.
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IBM z/OS System Operator

System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.
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IBM z/OS System Programmer

Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.
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ITIL Foundations

ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.
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ITIL Intermediate

Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.
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Java - Core

With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.
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On-Demand IT Training Subscriptions

Take advantage of big savings and gain access to hundreds of on-demand classes, labs, and certification training.

  • AWS Training Pass

    AWS Training Pass

    Take advantage of flexible training options with the AWS Training Pass.
    Get Authorized AWS Training for a full year and cover all of your AWS Training requirements.

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  • IBM Digital Learning Subscription

    IBM Digital Learning Subscription

    Gain unlimited access to a vast digital library and benefit from tailored instructional training.

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  • AWS Skill Builder Team Subscription

    AWS Skill Builder Team Subscription

    Accelerate your team's cloud skills with an AWS Skill Builder subscription from LearnQuest. 600+ courses, 150+ labs, game learning & more.

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  • Red Hat Learning Subscription

    Red Hat Learning Subscription

    The Red Hat Learning Subscription offers a catalog of on-demand content plus features like cloud-based labs, certification exams and early access content.

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The Flexible Training Pass to Build a Foundation of Skills

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Flexible Training Options That Fit Your Needs

Instructor-Led Virtual Training

Combine the benefits of Instructor-Led training effectively with the convenience of a virtual, online classroom.

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Instructor-Led Classroom Training

Get instructor-led training with lectures, demonstrations, and hands-on labs right in your organization's facility or in one of our own.

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Self-Paced Training

Learn in your own time and schedule. Combine the elements of classroom lectures and hands-on application of technology wherever you are.

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Custom Training

Meet your organization's specific business needs with one-of-a-kind training content and objectives reaching your learning goals.

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