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Take advantage of flexible training options with the AWS Training Pass. Get Authorized AWS Training for a full year and cover all of your AWS Training requirements.
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Boost your IBM skills with Digital Learning Subscriptions. Access self-paced courses, labs, instructor-led training, and certification prep with a free exam voucher.
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The Red Hat Learning Subscription offers a catalog of on-demand content plus features like cloud-based labs, certification exams and early access content.
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Architecting on AWS
This Architecting on AWS course focuses on the fundamentals of building IT infrastructure on the AWS platform. Students will learn how to optimize the AWS Cloud by understanding AWS services and how they fit into cloud-based solutions. Best practices and design patterns are covered to help you architect optimal IT solutions on the AWS Cloud. Build and explore a variety of infrastructures through guided discussions and hands-on activity.
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macOS Support Essentials 12 (Monterey)
macOS Support Essentials 12, the official course for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users. You'll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Monterey to setting-up network services.
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Microsoft Azure Fundamentals
This course will provide foundational level knowledge on Azure cloud concepts; core Azure services; core solutions and management tools; general security and network security; governance, privacy, and compliance features; Azure cost management and service level agreements.
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Data Engineering on Google Cloud Platform
This Data Engineering on Google Cloud Platform course is designed to provide participants a hands-on introduction to designing and building data processing systems on Google Cloud Platform. Through a combination of presentations, demos, and hand-on labs, participants will learn how to design data processing systems, build end-to-end data pipelines, analyze data and carry out machine learning. The course covers structured, unstructured, and streaming data.
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z/OS JCL and Utilities
This course is designed to teach you how to use z/OS job control language (JCL) and selected z/OS utility programs in an online batch environment. Both Storage Management Subsystem (SMS) and non-SMS JCL are discussed. Machine lab exercises complement the lecture material.
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Google Cloud Platform Fundamentals: Core Infrastructure
This Google Cloud Platform Fundamentals Core Infrastructure course is designed to provide students with an overview of Google Cloud Platform products and services. Through a combination of presentations, demos, and hands-on labs, participants learn the value of Google Cloud Platform and how to incorporate cloud-based solutions into business strategies.
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Overview of Cognos Analytics (v11.0)
This course provides participants with a high level overview of the IBM Cognos Analytics suite of products and their underlying architecture. They will examine each component as it relates to an Analytics solution. Participants will be shown a range of resources to provide additional information on each product.
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Guaranteed to Run Classes
Navigating Difficult Conversations
This course provides a framework and techniques to help develop actions when facing difficult conversations. Students will gain confidence in their ability to constructively address stressful situations. They will also assess their own conflict management styles and learn tools and techniques to reframe discussions to yield more productive outcomes.
This course has been approved for 7 PDUs | 7 CDUs
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AZ-1003 Secure storage for Azure Files and Azure Blob Storage
In this learning path, you practice storing business data securely by using Azure Blob Storage and Azure Files. The skills validated include creating storage accounts, storage containers, and file shares. Also, configuring encryption and networking to improve the security posture.
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AZ-1002 Configure secure access to your workloads using networking with Azure Virtual Network
In this learning path, you practice configuring secure access to workloads using Azure networking.
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Agile in Action
With its focus on iterative and incremental approach to project development, Agile is becoming the preferred project management methodology in many industries. While our PMI-ACP® course will help you pass the Agile certification exam, our Agile in Action course focuses on applying Agile principles in your every day work, to help you be better prepared to use these concepts to improve project success and efficiency.
This course will focus on critical components of Agile project management and will go beyond PMI-ACP® content by addressing areas most important for project managers to get right. Learners will gain an understanding of best practices, discuss project issues incurred and identify potential solutions. This is an interactive course where participants will provide insight on best practices and learn from each other.
Note: This course has been approved by PMI for 5 PDUs.
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Agile Fundamentals
For many organizations, business success and even survival hinge on embracing an Agile mindset. Continuous delivery of value, an unwaveringly customer-centric perspective, and adaptive change management characterize many of today’s best-performing organizations. The Agile Fundamentals course provides a solid foundation for anyone seeking to develop fluency in Agile concepts, terms, and practices. It teaches the values and principles of the Agile Manifesto, as well as the values of key Agile frameworks and methods, including Scrum. This course equips participants with the tools and knowledge to adopt a holistic Agile approach toward achieving organizational goals.
This course has been approved by PMI for 8 PDUs.
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Extending Your Sphere of Influence
The ability to influence those around you is crucial to your career. It empowers you to collaborate with others to achieve mutual outcomes and build consensus. Whether coaching others, developing and growing a client base, fostering support for change, negotiating, or simply working more effectively with peers and supervisors, influencing others is an essential workplace competency.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14 PDUs | 14 CDUs
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Foundations of Customer Service
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
This course has been approved for 7 PDUs | 7 CDUs
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Adobe Captivate 2019 - The Essentials
A course that teaches the core Adobe Captivate skills needed to create eLearning courses.
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PowerPoint - Part 2
Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. So, how do you do it? Without the help of a robust set of tools, it would be nearly impossible. But Microsoft® PowerPoint® provides you with a variety of such tools that can help you deliver content in nearly any situation, while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd, but also don't consume all of your available time. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the PowerPoint Associate (Office 365 and Office 2019): Exam MO-300.
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Evolving into the Manager’s Role
The manager’s role is very different from that of the non-manager. Managers must be able to develop and unify team members, plan strategically, set goals, delegate responsibilities, provide meaningful and effective feedback, and communicate efficiently and effectively.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14 PDUs | 14 CDUs
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Learning Journeys
AWS Architect
Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.
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AWS Developer
Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.
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IBM Cognos Analytics Author
Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.
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IBM Cognos Analytics Modeler/Developer
Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.
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IBM Mainframe Application Developer
Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.
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IBM z/OS System Operator
System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.
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IBM z/OS System Programmer
Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.
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ITIL Foundations
ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.
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ITIL Intermediate
Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.
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Java - Core
With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.
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AWS Training Pass
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IBM Digital Learning Subscription
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AWS Skill Builder Team Subscription
Accelerate your team's cloud skills with an AWS Skill Builder subscription from LearnQuest. 600+ courses, 150+ labs, game learning & more.
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Red Hat Learning Subscription
The Red Hat Learning Subscription offers a catalog of on-demand content plus features like cloud-based labs, certification exams and early access content.
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