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AWS Training Pass
Take advantage of flexible training options with the AWS Training Pass. Get Authorized AWS Training for a full year and cover all of your AWS Training requirements.
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IBM Digital Learning Subscription
Boost your IBM skills with Digital Learning Subscriptions. Access self-paced courses, labs, instructor-led training, and certification prep with a free exam voucher.
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Red Hat Learning Subscription
The Red Hat Learning Subscription offers a catalog of on-demand content plus features like cloud-based labs, certification exams and early access content.
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Architecting on AWS
This Architecting on AWS course focuses on the fundamentals of building IT infrastructure on the AWS platform. Students will learn how to optimize the AWS Cloud by understanding AWS services and how they fit into cloud-based solutions. Best practices and design patterns are covered to help you architect optimal IT solutions on the AWS Cloud. Build and explore a variety of infrastructures through guided discussions and hands-on activity.
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macOS Support Essentials 12 (Monterey)
macOS Support Essentials 12, the official course for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users. You'll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Monterey to setting-up network services.
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Microsoft Azure Fundamentals
This course will provide foundational level knowledge on Azure cloud concepts; core Azure services; core solutions and management tools; general security and network security; governance, privacy, and compliance features; Azure cost management and service level agreements.
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Data Engineering on Google Cloud Platform
This Data Engineering on Google Cloud Platform course is designed to provide participants a hands-on introduction to designing and building data processing systems on Google Cloud Platform. Through a combination of presentations, demos, and hand-on labs, participants will learn how to design data processing systems, build end-to-end data pipelines, analyze data and carry out machine learning. The course covers structured, unstructured, and streaming data.
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z/OS JCL and Utilities
This course is designed to teach you how to use z/OS job control language (JCL) and selected z/OS utility programs in an online batch environment. Both Storage Management Subsystem (SMS) and non-SMS JCL are discussed. Machine lab exercises complement the lecture material.
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Google Cloud Platform Fundamentals: Core Infrastructure
This Google Cloud Platform Fundamentals Core Infrastructure course is designed to provide students with an overview of Google Cloud Platform products and services. Through a combination of presentations, demos, and hands-on labs, participants learn the value of Google Cloud Platform and how to incorporate cloud-based solutions into business strategies.
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Overview of Cognos Analytics (v11.0)
This course provides participants with a high level overview of the IBM Cognos Analytics suite of products and their underlying architecture. They will examine each component as it relates to an Analytics solution. Participants will be shown a range of resources to provide additional information on each product.
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IBM MQ V9.1 System Administration (using Windows for labs)
This course is also available as self-paced virtual (e-learning) course IBM MQ V9.1 System Administration (ZM156G). This option does not require any travel. This course teaches you how to customize, operate, administer, and monitor IBM MQ on-premises on distributed operating systems. The course covers configuration, day-to-day administration, problem recovery, security management, and performance monitoring. In addition to the instructor-led lectures, the hands-on exercises provide practical experience with distributed queuing, working with MQ clients, and implementing clusters, publish/subscribe messaging. You also learn how to implement authorization, authentication, and encryption, and you learn how to monitor performance. Note: This course does not cover any of the features of MQ for z/OS or MQ for IBM i.
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Thinking with Critical Insight
In a world brimming with information and divergent perspectives, the ability to think critically is an invaluable asset. Possessing critical insight allows us to discern fact from fiction, make informed decisions, and approach problems from unique angles. To make the best decisions and determine the most efficient and effective course of action, a deeper situational understanding and innovative outlook are important.
This course will earn you 14 PDUs | 14 CDUs
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Crystal Reports 2016 - Part 2
In this course, students will create complex reports & data sources using the tools in Crystal Reports 2016. Students will not only create more complex reports including sub-reports and cross-tabs, but will also increase their speed and efficiency.
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Data Analysis and Visualization with Microsoft Excel
Analyzing data to find issues, insights and opportunities, is now a critical part of many job roles. Beyond the analysis, data analysts in all job roles must be able to effectively present and communicate their findings in visually compelling ways.
Microsoft® Excel® is designed for this purpose. Excel can connect to a wide range of data sources, perform robust data analysis and create diverse and robust data-backed visualizations to show insights, trends, and create reports. These capabilities enable people who use Excel for data analysis to turn data into thoughtful action.
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IBM Cognos Analytics: Author Reports Advanced (V11.1.x)
This course teaches experienced authors advanced report building techniques to enhance, customize, manage, and distribute reports. Additionally, the student will learn how to create highly interactive and engaging reports that can be run offline by creating Active Reports.
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PMI-Risk Management Professional (PMI-RMP)® Certification Exam Prep
Project Managers who master risk-related concepts can help organizations manage both positive and negative risks. The PMI Risk Management Professional (PMI-RMP®) exam prep training course focuses on planning and monitoring for risk throughout a project.
This course prepares PMP® Certification holders to pass the more advanced and specialized PMI-RMP® exam. The 1-day training proivides detailed insights into the seven project risk management domains, then linking those domains back to core PMP® principles. Students completing the PMI-RMP certification training will have the knowledge and skills needed to plan, manage and control project risks - and have the knowledge, study resources, and confidence to pass the PMI-RMP exam.
Note: This course has been approved by PMI for 8 PDUs.
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MS-4004 Empower your workforce with Copilot for Microsoft 365 Use Cases
This one-day course is composed of two parts - Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot.
The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Microsoft 365 Copilot. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.
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Building Successful Work Relationships
In the interdependent workplace, we rely on each other to get things done. A professional network isn’t something we can take for granted – mapping work relationships can be a complex task and understanding different behavioral styles takes effort - but it pays off! Good working relationships mean more than just reducing conflict and misunderstandings. It also means building trust, increasing influence, and benefitting from the knowledge and advice of co-workers and senior managers.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14 PDUs | 14 CDUs
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Trainer & Facilitator Workshop: Skills for the Modern Classroom
This course includes multiple techniques for leading classes virtually or in person. Effective facilitation of group sessions, whether remote or in person, is a key skill for Trainers, Supervisors, and Managers as an expression of their leadership and their ability to focus a group. This 3-day course covers multiple techniques and provides a solid foundation in facilitation, instruction, interactive learning, and presenting skills. Dedicated to anyone who delivers content to a group regardless of the setting. Attendees will have ample opportunity to prepare, practice and deliver to the group and receive instruction, coaching, and feedback to support their development of outstanding training skills. Upon successful course completion and test teach, you will earn a badge from Credly.
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Foundations of Customer Service
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
This course has been approved for 7 PDUs | 7 CDUs
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Learning Journeys
AWS Architect
Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.
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AWS Developer
Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.
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IBM Cognos Analytics Author
Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.
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IBM Cognos Analytics Modeler/Developer
Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.
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IBM Mainframe Application Developer
Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.
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IBM z/OS System Operator
System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.
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IBM z/OS System Programmer
Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.
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ITIL Foundations
ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.
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ITIL Intermediate
Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.
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Java - Core
With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.
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AWS Training Pass
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IBM Digital Learning Subscription
Gain unlimited access to a vast digital library and benefit from tailored instructional training.
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AWS Skill Builder Team Subscription
Accelerate your team's cloud skills with an AWS Skill Builder subscription from LearnQuest. 600+ courses, 150+ labs, game learning & more.
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Red Hat Learning Subscription
The Red Hat Learning Subscription offers a catalog of on-demand content plus features like cloud-based labs, certification exams and early access content.
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The Flexible Training Pass to Build a Foundation of Skills
Gain complete control of your training budget with LearnPass.
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Learn in your own time and schedule. Combine the elements of classroom lectures and hands-on application of technology wherever you are.
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Meet your organization's specific business needs with one-of-a-kind training content and objectives reaching your learning goals.
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