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BCS Foundation Certificate In Organisational Behaviour

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2 Days
BCS-006
Online Training
BCS Training and Certification - 0

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Course Description

Overview

The BCS Foundation Certificate in Organisational Behaviour Course by The Knowledge Academy introduces the principles of how individuals and teams behave within organisations, helping you understand workplace dynamics and support effective business change.
Understanding organisational behaviour is essential for improving communication, collaboration, and performance. This Organisational Behaviour Training covers key areas such as motivation, leadership, team development, culture, structure, and decision-making. You will explore how these factors influence employee behaviour and organisational effectiveness.
This course is ideal for Business Analysts, Change Professionals, Team Leaders, and anyone involved in managing or influencing people in a business environment. It also prepares you for a globally recognised Organisational Behaviour Certification from BCS, The Chartered Institute for IT.

What’s included in the BCS Foundation Certificate in Organisational Behaviour Course?
  • BCS Foundation Certificate in Organisational Behaviour Examination
  • World-class training sessions from Experienced Instructors
  • BCS Foundation Certificate in Organisational Behaviour Certificate
  • Digital Delegate Pack


 

Objectives

Objectives
  • To understand individual and group behaviour in organisational settings
  • To explore leadership styles, motivation theories, and team development models
  • To analyse organisational structures and cultural influences
  • To support change initiatives through behavioural insight

Audience

Audience You should attend this BCS Foundation Certificate in Organisational Behaviour Course if you are:
  • Business Analyst: Understanding organisational dynamics to support analysis and change
  • HR Professional: Enhancing knowledge of team behaviour and organisational culture
  • Change Manager: Supporting smoother transitions through behavioural insights
  • Project Manager: Managing teams with greater awareness of organisational structures
  • Team Leader: Improving communication, motivation, and team performance
  • Organisational Development Professional: Building core knowledge in organisational behaviour

Prerequisites

    There are no formal prerequisites for attending the BCS Foundation Certificate in Organisational Behaviour Training Course. It is suitable for anyone interested in understanding organisational structure, behaviour, and culture, particularly those in business analysis or related roles.
     

Topics

Module 1. Organisational Principles
  • Explain Delivering Value
    • Competitive Advantage
    • Value Proposition
    • Value Stream Analysis
  • Explain Organisation Structuring
    • Elements of Organisation Structure
    • Six Structure Levels
    • Levitt Diamond
  • Explain Budgets and Departmentalised Businesses
    • Purpose of Budgets
    • Reasons for Departmentalisation
    • Cost Centres and Profit Centres
  • Describe Types of Jobs
    • Work Specialisation
    • Flat and Tall Hierarchies
    • Span of Control
  • Describe Line Management, Staff and Functional Relationships
  • Explain Formalisation of Rules and Procedures
  • Explain Centralisation vs Decentralisation
    • Advantages
    • Disadvantages
Module 2. Operating Models
  • Explain Organisation Structures and Their Characteristics
    • Functional
    • Divisional – Product or Service/ Geography/ Customer
    • Matrix
    • Team-Based – Cross Functional/ Project
  • Recognise Organisational Boundaries
    • Boundaryless Organisations
    • Outsourcing
    • Offshoring
    • Hollow Organisation Structures
    • Virtual Organisation Structures
    • Virtual Organisations
    • Collaborations and Strategic Alliances
    • Agile Organisations
Module 3. Organisational Motivation, Behaviour and Culture
  • Explain Organisational Motivation
  • Describe the Organisational Behaviour Field Map
  • Explain Organisational Effectiveness and the Balanced Scorecard
  • Describe Understanding and Analysing Culture
    • Organisational Cultural Types
    • Strong, Weak and Appropriate Cultures
    • National Cultures
    • Cultural Web
Module 4: Group Formation
  • Explain Groups and Group Dynamics
  • Describe Formal and Informal Groups
    • Groups in Organisations
    • Characteristics of Formal Groups
    • Homan’s theory of group formation
    • Tuckman and Jensen’s theory of group development
    • Characteristics of informal groups
    • Social networks of informal groups
Module 5: Principles of Financial Reporting
  • Describe Statement of Financial Position
    • Purpose and Structure
    • Nature, Purpose and Types of Capital
    • Current and Non-Current Liabilities
    • Current and Non-Current Assets
  • Explain Income and Expenditure
    • Importance of Operating Profit
    • Revenue
    • Cost of Sales
    • Administrative Expenses
    • Profit After Tax
  • Describe Cash Flow
    • Cash Flow Forecasting
    • Use of Cash Flow in Decision Making
    • Cash Flow and Profit
  • Explain Costing and Pricing
    • Fixed and Variable Costs
    • Cost Volume Profit Analysis
    • Break Even and Contribution Analysis
Module 6: Project Finance
  • Rationale for and the Techniques Used for Evaluating a Financial Case
    • Costs and Benefits
    • Payback
    • Discounted Cash Flow Net Present Value
    • Internal Rate of Return (IRR)
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