Conflict Resolution and Difficult Conversations

• I confirm that the information given in this form is true, complete, and accurate
• I have read and agree to the Terms and Conditions and the Privacy Policy
• I have read and agree to the Cancellation Policy
• I acknowledge that materials will only be delivered as pdf files by LearnQuest and I can download and print them cca 3-5 days before the class starts.
• I have read and agree that I meet the prerequisites for this course.
• I understand I must supply my own headset and microphone ( a USB headset is recommended) or I will use a phone (which will incur long distance charges) to attend this class.
  
• I have read the Connected Classrooms description
• I agree to wait to make travel arrangements until LearnQuest sends me an email stating the class is confirmed and travel arrangements should be made
• Since this class begins within 14 days, I understand a LearnQuest representative will contact the student to expedite the registration process.
• This class includes an IBM Badge. I understand that LearnQuest will share the student's name and email address with Pearson Vue in order to process my badge.
• I certify that I am an Authorized Representative of the Employer approving enrollment and payment for this class.
• I have read and agree to the Payment Terms below
  LearnQuest will invoice Employer upon completion of the class. Employer will pay the invoice NET 30 terms. Taxes may apply and will be included on the invoice.
  
  NOTE: In the event of past due amounts, LearnQuest shall be entitled to a 1.5% monthly service charge, as well as, the right to collect reasonable attorney fees, court costs, interest, and collection agency fees incurred in the collections process. Past due accounts may delay or restrict class registrations.
  
  Any terms or conditions specified on or referenced within an ordering document, including but not limited to a purchase order, shall have no force or effect, and in no event shall LearnQuest's performance of services or provision of products constitute acceptance of any such terms or conditions.
  
  LearnQuest reserves the right to change dates, courses and fees regarding its public schedule; all enrolled students will be notified. LearnQuest assumes no responsibility for non-refundable airline tickets or other related expenses incurred as a result of class cancellations.

The tuition shown is the LearnQuest price less the employee discount.

employees will not be charged a class cancellation fee if they cancel class attendance 14 or more calendar days before the class start date.

If the employee cancels class attendance less than 14 calendar days prior to the class start date, they may be charged up to 50% of the course price.

You must report classes according to your department/division process by going to T@.