Cancellation Policy

Public Enrollments

Substitution of class participants may be made free of charge at any time prior to the scheduled start date by notifying your Account Manager or info@learnquest.com.

For rescheduling and cancellations without penalty, students need to notify LearnQuest in writing at info@learnquest.com at 15 or more calendar days prior to the scheduled start date of class. Students who cancel their public registration at 15 or more calendar days prior to the scheduled start date of the class have the opportunity to either reschedule the class for a period of six (6) months from the original start date of the class or obtain a refund. No refunds will be issued for class cancellations or rescheduling with less than 15 calendar days notice before the start date.

Student enrollments that come from private organizations will be governed by the organization’s master agreement with LearnQuest.

LearnQuest reserves the right to change dates, courses and fees regarding their public schedule. Enrolled students will be notified.

Self-Paced and Web-Based Training Courses

You may not cancel once you submit an order for a Self-Paced Virtual Class or a Web-Based Training Class. Once you submit the order, you are responsible to pay the entire course price.