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Building Intelligent Virtual Agents with IBM watsonx Assistant
Course Description
Overview
Building Intelligent Virtual Agents with IBM watsonx Assistant aims to equip nontechnical business users with the skills and experience to build and launch their own intelligent virtual agent with IBM watsonx Assistant. The course walks users through the process of planning, and then building, a virtual agent. You learn to create basic and advanced conversational flows that fulfill users' requests, leverage out of the box artificial intelligence features, and tie into analytics dashboards for monitoring and troubleshooting. The lab environment for this course uses IBM Cloud.
Objectives
After completing this course, you should be able to:
- Build your first intelligent virtual agent
- Build conversational flows by using Actions
- Configure access control to invite others to collaborate
- Train and configure watsonx Assistant's out of the box artificial intelligence
- Plan and design your virtual assistant and Actions
- Deploy your first assistant to your website
- Monitor analytics to improve your assistant
- Troubleshoot your live virtual assistant
Audience
This course is designed for business users, data scientists, and chatbot developers.
Prerequisites
IBM Cloud access
Topics
- Introduction
- Building your first intelligent virtual agent
- Training and configuring the out of the box artificial intelligence
- Deploying on your website
- Monitor your agent in production
Recognition
When you complete the Instructor-Led version of this course, you will be eligible to earn a Training Badge that can be displayed on your website, business cards, and social media channels to demonstrate your mastery of the skills you learned here.
Learn more about our IBM Watson Badge Program →Related Courses
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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