VMware Horizon 8: Infrastructure Administration and Troubleshooting

 

Tier 1 system administrators, and integrators responsible for managing and maintaining VMware Horizon Infrastructure.
 

Customers attending this course should have, at a minimum, the following VMware infrastructure skills:
• VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
• a virtual machine console on VMware vCenter Server® and access the guest operating system
Attendees should also have the following Microsoft Windows system administration experience:
• Active Directory services, including DNS, DHCP, and time synchronization
• user activities by implementing Group Policy objects
• Windows systems to enable Remote Desktop Connections
• an ODBC connection to an SQL Server database

1 Course Introduction

• and course logistics
• objectives

2 Horizon Connection Server

• VMware Horizon reference architecture
• the supported features of Horizon Connection Server
• the recommended system requirements for Horizon Connection Server
• the VMware Horizon event database
• the steps for the initial configuration of Horizon Connection Server
• the AD Lightweight Directory Service (LDS) database as a critical component of Horizon Connection Server installation

3 Authentication and Certificates

• the authentication options that Horizon Connection Server supports
• the smart card authentication options that Horizon Connection Server supports
• the steps to create a VMware Horizon administrator and custom roles
• the roles available in a VMware Horizon environment
• the role that certificates play for Horizon Connection Server
• and configure certificates for Horizon Connection Server
• and configure True SSO in a VMware Horizon environment

4 Workspace ONE Access and Virtual Application Management

• the features and benefits of Workspace ONE Access
• the features of the Workspace ONE Access console
• identity management in Workspace ONE Access
• access management in Workspace ONE Access
• the Workspace ONE Access directory integration
• virtual applications with Workspace ONE services

5 Horizon Protocols

• the remote display protocols that are available in VMware Horizon
• Blast
• the Blast display protocol codecs
• the Blast codec options
• the ideal applications for each Blast codec
• Blast and PCoIP ADMX GPO common configurations

6 Graphics Cards

• the 3D rendering options available in Vmware Horizon
• vSGA and vDGA
• the steps to configure graphics cards for use in a VMware Horizon environment

7 Horizon Scalability

• the purpose of a replica connection server
• how multiple Horizon Connection Server instances in a pod maintain synchronization
• the steps to configure graphics cards for use in a VMware Horizon environment
• a load balancer for use in a VMware Horizon environment
• Horizon Cloud Pod Architecture LDAP replication and VIPA
• Horizon Cloud Pod Architecture scalability options

8 Horizon Security

• concepts relevant to secure VMware Horizon connections
• how to restrict VMware Horizon connections
• the benefits of using Unified Access Gateway
• the two-factor authentication options that are supported by Unified Access Gateway
• the Unified Access Gateway firewall rules
• the situations in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces

9 Troubleshooting Horizon Connection Server

• the general troubleshooting techniques for Horizon Connection Server
• how to use logs to identify common Horizon Connection Server problems
• AD LDS replication
• common Horizon Connection Server replication issues
• how to interpret Horizon Connection Server logs
• successful and unsuccessful logs from common infrastructure administration tasks

10 Troubleshooting Unified Access Gateway

• common Unified Access Gateway deployment issues
• how to monitor the health of a Unified Access Gateway deployment
• and troubleshoot Unified Access Gateway certificate issues
• how to monitor, test, and troubleshoot network errors using tcpdump and curl
• the general Unified Access Gateway troubleshooting methods

11 Blast Configuration

• Blast codecs and Encoder Switch settings
• how to verify BLAST configuration using logs and settings

12 Optimizing Blast

• general Blast optimization recommendations
• Blast tuning recommendations that apply to WAN connections
• Blast tuning recommendations that apply to work-from-home and home-office-to-cloud use cases
• the recommended tuning options to increase display protocol quality for all use cases and applications

13 Troubleshooting VMware Horizon Connections

• VMware Horizon connections
• the role of primary and secondary protocols in VMware Horizon connections
• HTML client access connections
• Horizon Connections load balancing
• timeout settings, supported health monitoring strings, and suitable load balancer persistence values
• the troubleshooting steps for failing VMware Horizon load balancer connections
• the steps for troubleshooting VMware Horizon connections

14 Troubleshooting VMware Horizon Certificates

• the functions of VMware Horizon certificates
• VMware Horizon certificate scenarios
• potential challenges related to certificates in VMware Horizon
• the troubleshooting approach to VMware Horizon certificates issues

15 Cloud Pod Architecture

• Cloud Pod Architecture troubleshooting scenarios