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Negotiation in a Virtual World
Duration
2 Hours
Course
ITMG-262
Available Formats
Classroom Training, Online Training
Course Description
Overview
This Negotiation in a Virtual World course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability to successfully negotiate, both in-person and working virtually, with others to meet desired business and career objectives.Objectives
Upon completion of the Negotiation in a Virtual World course, students will be able to:
- Understanding and use key negotiation strategies and tactics
- Combine negotiation concepts and virtual communication concepts to maximize negotiation effectiveness and success
- Strategically define which negotiation approach and style to use based the players and circumstances
- Properly prepare for upcoming negotiations
- Defend themselves against people who use unethical negotiation tactics
Audience
- Professional of all levels and job type
Prerequisites
-
None
Topics
1. Purpose of Negotiation
- What Is negotiation?
- Finding your own style
- Win-Win, Win-Lose, Lose-Win
- Distributive vs. Integrative negotiation
- Interest centric
- Competitive vs. Cooperative
- Influence-based negotiation
- Needs vs. Wants
- BATNA
- ZOPA
- Virtual implications of these approaches and concepts
- Value of preparation
- Ways to properly prepare for your next negotiation
- Virtual preparation strategies and tactics
- Ready-to-use negotiation strategies
- Common mistakes to avoid
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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