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Customizable Workplace Communication Workshop
Course Description
Overview
This workshop is designed to enhance the interpersonal communication and business skills of new and existing IT professionals, including newly hired college graduates, those moving into IT from non-corporate related professions, and those within IT desiring to increase their ability to communicate with their peers, business partners, staff, vendors and others.Each topic in this five-day customizable workshop is one day in length and can be shortened, replaced or removed based on:
- Student need
- Existing internal training offerings and capabilities
- Current/future job roles of class participants
- Overall IT and organizational goals
Objectives
Topics
- Day 1: Effective Workplace Communication
- Day 2: Leading through Influence
- Day 3: Understanding and leading Organizational Change
- Day 4: Conflict Resolution and Difficult Conversations
- Day 5: Negotiation
- Potential Addition/Replacement: Great Internal Client Service
- Potential Addition/Replacement: Collaborative Consulting Skills for IT Professionals
- Potential Addition/Replacement: Creating Innovative Solutions
- Potential Addition/Replacement: Time Management and Productivity
- Potential Addition/Replacement: Presentation Skills
- Potential Addition/Replacement: Workplace Cultural Intelligence
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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Self-Paced Training Terms & Conditions
Exam Terms & Conditions
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Purchase Information
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