Please take a moment to fill out this form. We will get back to you as soon as possible.
All fields marked with an asterisk (*) are mandatory.
IBM Cloud Pak for AIOPs: Operating with Event Manager to reduce MTTR
AWS Training Pass
Take advantage of flexible training options with the AWS Training Pass and get Authorized AWS Training for a full year.
This course teaches you how to use the Event Manager component of IBM Cloud Pak for AIOps to view, categorize, understand, and resolve alarm conditions in your IT event to reduce the mean time to resolve (MTTR) those issues.
- Describe the functions of the Event Viewer component of IBM Cloud Pak for AIOps
- View events
- Create filtered events views
- Change the columns that are shown in event views
- View related events and designate a possible root cause
- View events that are periodic in nature
- Create a Runbook automations
- Change the priority of an event
- Assign an event to a particular user or group
This course is intended for help desk personnel and operators using IBM Event Manager.
- Understand how systems, applications, services, and network topology relate to one another
- Have basic Linux command-line skills
- Understand the kinds of events or alarms that are typical to an enterprise or telco customer
- Course introduction
- Unit 1. Accessing your lab environment
- Exercise 1. About your lab environment
- Unit 2. Seeing events in the Event Viewer
- Exercise 2. Seeing events in the Event Viewer
- Unit 3. Customize and create event views and filters
- Exercise 3. Customizing event views
- Unit 4. Viewing related events
- Exercise 4. Viewing related events
- Unit 5. Using the Topology Viewer
- Exercise 5. Using the Topology Viewer
- Unit 6. Create runbooks
- Exercise 6. Create and use Runbooks
- Course summary
When you complete the Instructor-Led version of this course, you will be eligible to earn a Training Badge that can be displayed on your website, business cards, and social media channels to demonstrate your mastery of the skills you learned here.Learn more about our IBM Watson Badge Program →
Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
Course Added To Shopping Cart
Self-Paced Training Terms & Conditions
Sorry, there are no classes that meet your criteria.Please contact us to schedule a class.
STOP! Before You Leave
Save 0% on this course!
Take advantage of our online-only offer & save 0% on any course !
Promo Code skip0 will be applied to your registration
To view the cart, you can click "View Cart" on the right side of the heading on each page