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IBM Cloud Pak for AIOps Alerts viewer v4
Course Description
Overview
IBM Cloud Pak for AIOps helps in innovating faster, reducing operational costs, and transforming IT operations (ITOps) across a changing landscape by providing a platform that delivers visibility into performance data and dependencies across environments. Embrace artificial intelligence, machine learning, and automation to help ITOps managers and Site Reliability Engineers (SREs) address incident management and remediation.
This course is intended for help desk personnel and operators who use IBM Cloud Pak for AIOps (v4.5.1) to view, prioritize, and resolve alerts in their IT environment. Alerts viewer helps the operators in viewing the relationship between alerts in terms of time correlation, associated alerts on other devices, and historical patterns. Alerts viewer also helps in viewing the topological context of an alert and how topology changes in a time frame that includes the alert.
Objectives
After completing this course, you should be able to:
- Describe the functions of the Alerts viewer component of IBM Cloud Pak for AIOps
- View alerts
- Create filtered alert views
- Understand the difference between alerts and incidents
- Know how to use the incident view, identify alert priority and probable root cause
- View alert correlation (temporal, scope-based, or seasonal) and understand the significance of alert groupings
- Use runbooks
- Change the priority of an alert
- Assign an alert to a user or group
Audience
System Administrators, DevOps, Network Operators, Site Reliability Engineers
Topics
Units:
- Unit 1: IBM Cloud Pak for AIOps overview
- Unit 2: See alerts in the Alerts viewer
- Unit 3. Customize the Alerts viewer
- Unit 4. View related alerts
- Unit 5. Resource management
- Unit 6. Use runbooks
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Self-Paced Training Info
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- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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