title
Please take a moment to fill out this form. We will get back to you as soon as possible.
All fields marked with an asterisk (*) are mandatory.
ITIL® Specialist: Acquiring & Managing Cloud Services
Duration
3 Days
Course
PCIT-SP4AMCS
Available Formats
Classroom Training, Online Training
Course Description
Overview
The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.Learn how to improve user and customer experience, as well as the overall success of your service relationships.
Examination Format:
- 40 questions
- Multiple choice
- 90 minutes in duration
- Closed book
Objectives
The course will help you to:
- drive and manage effective organizational change
- encourage a culture of continual improvement
- facilitate decision-making
- support change management
- minimize disruption
- innovate while remaining compliant.
Audience
- All IT Professionals
- IT Specialist: Operations
- IT Manager: Operations
- IT Service Manager
Prerequisites
-
Please note: an ITIL 4 Foundation certification is a pre-requisite for studying Direct, Plan and Improve.
Topics
- Service Desk key concepts
- Practice success factors
- Practice processes
- Roles and competencies
- Information and technology
- Partners and suppliers
- The ITIL Capability model
- Practice success
Related Courses
-
ITIL® Foundation: ITIL 4 Certification Program
PCIT-400- Duration: 3 Days
- Delivery Format: Classroom Training, Online Training
- Price: 2,535.00 USD
-
ITIL 4 Practitioner: Incident Management eLearning
PCIT-I4PIMel- Duration: 0.25 Day
- Delivery Format: Self-Paced Training
- Price: 755.00 USD
Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
Course Added To Shopping Cart
bla
bla
bla
bla
bla
bla
Self-Paced Training Terms & Conditions
??spvc-wbt-warning??
Exam Terms & Conditions
??exam-warning??
??group-training-form-area??
??how-can-we-help-you-area??
??personalized-form-area??
??request-quote-area??
Sorry, there are no classes that meet your criteria.
Please contact us to schedule a class.
STOP! Before You Leave
Save 0% on this course!
Take advantage of our online-only offer & save 0% on any course !
Promo Code skip0 will be applied to your registration
Nothing yet
Purchase Information
??elearning-coursenumber?? ??coursename??
View Cart
title
Please take a moment to fill out this form. We will get back to you as soon as possible.
All fields marked with an asterisk (*) are mandatory.