Microsoft 365 Messaging

 

Candidates for this exam are messaging administrators who plan, deploy, configure, troubleshoot, and secure the messaging infrastructure in hybrid and cloud enterprise environments. Messaging administrators are responsible for managing recipients, mailboxes, transport, mail flow, administrative roles, threat protection, compliance, migrations, and client connectivity. Messaging administrators collaborate with other workload administrators and the Microsoft 365 enterprise administrator to implement a secure hybrid or cloud-only messaging topology that meets the business needs of an enterprise.
 

The messaging administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.
 

Manage organizational settings and resources (15—20%) Plan and manage organizational settings and client connectivity

• Manage a Global Address List (GAL)
• Manage an Offline Address Book (OAB)
• Manage address book policies
• Manage email address policies
• Plan and configure organization relationships and individual sharing
• Configure virtual directories and URLs in a hybrid environment
• Configure global Outlook on the Web policies
• Troubleshoot by using the Microsoft Support and Recovery Assistant (SaRA)

Manage recipient resources

• Manage resource mailboxes
• Manage groups including distribution lists, dynamic distribution lists, mail-enabled security groups, and Microsoft 365 groups
• Manage user mailboxes
• Manage mailbox permissions, including delegation
• Manage shared mailboxes, including converting to a shared mailbox
• Create and manage contacts, including mail contacts and mail users
• Create and manage public folders

Plan and manage the mail transport architecture (30—35%) Plan and configure connectors

• Plan connectors for mail flow
• Create and configure connectors to route mail
• Create and configure connectors to secure mail flow between organizations
• Configure enhanced filtering for connectors in Microsoft Defender for Office 365

Manage and secure flow of internal and internet mail

• Manage mail flow rules
• Manage accepted and remote domains
• Manage hybrid mail flow
• Identify the appropriate DNS MX record for a specific scenario
• Plan and implement Sender Policy Framework (SPF) and Domain-based Message Authentication,

Reporting and Conformance (DMARC)

• Plan and implement Domain Keys Identified Mail (DKIM)

Troubleshoot mail flow

• Configure and manage alert policies
• Trace a message
• Analyze a message trace
• Analyze message headers
• Analyze Non-Deliverable Reports (NDRs)
• Troubleshoot by using the Microsoft Remote Connectivity Analyzer
• Troubleshoot by using transport logs and queues in a hybrid environment

Plan and implement a hybrid configuration and migration (15—20%) Plan and implement a hybrid environment

• Plan a hybrid deployment by using the Hybrid Configuration Wizard (HCW)
• Manage the Edge server role in a hybrid environment
• Configure the environment by using the Hybrid Configuration Wizard
• Deploy the Exchange Hybrid Agent
• Manage the Exchange certificates lifecycle in a hybrid environment

Plan and implement migration

• Evaluate migration methods, including minimal hybrid (express migration), remote move, cutover, cross tenant, staged, PST Imports, IMAP, and Google Workspace
• Configure migration endpoints
• Create and manage a migration batch
• Specify cross-tenant migration requirements
• Troubleshoot mailbox migration

Secure the messaging environment (25—30%) Manage role-based permissions in Exchange

• Note: Exchange-related roles only
• Plan RBAC roles
• Manage default and custom admin role groups
• Manage user roles

Secure messages by using Microsoft 365 Defender

• Configure and manage Anti-phishing policies
• Configure and manage Anti-spam policies
• Configure and manage Anti-malware policies
• Configure and manage Safe Attachments
• Configure and manage Safe Links
• Configure Tenant Allow/Block lists
• Configure and manage quarantine policies
• Investigate messaging threats by using Microsoft 365 Defender Explorer and Advanced Hunting
• Manage user-reported message settings
• Validate settings by using Configuration Analyzer

Manage compliance

• Configure retention tags and retention policies for a specific mailbox folder
• Enable and configure archive mailboxes
• Analyze audit logs
• Manage journal rules
• Manage content search
• Manage core eDiscovery cases (not including Advanced eDiscovery)