Agile Coach Training (ICP-ACC Certification)

In this ICP-ACC Certification course, you will learn how to:

• The mindset and role of the Agile Coach
• The techniques to coach and communicate effectively
• How to mentor and coach people
• What is needed to effectively start up an Agile team
• How to help grow and develop teams

ICP-ACC Certification Information ICAgile accredited course: The ICP-ACC Certification from ICAgile is granted on completing this course and passing the exam.
 

This advanced Agile course is only suitable for people familiar with Agile practices. You will need to have completed formal Agile training and have at least 12 months of experience working in an Agile team.
 

Module 1: Development in the Agile Coaching Discipline Agile Coaching Mindset

• Definition of Agile Coaching
• Coach as Agile Role Model
• Achieving Essential Mindset Shifts
• Achieving Self-Awareness/Self-Management in the Coach
• Agile Coaching Stance

Module 2: Coach as Professional Coach Foundational Professional Coaching Skills

• Basics of Using Emotional Intelligence as Underpinning
• Presence
• Listening
• Powerful Questioning
• Giving and Receiving Feedback

The Coaching Conversation – Coaching for Action

• Issue Identification
• Issue Exploration
• Action Commitment
• Conducting the Coaching Conversation

Module 3: Coach as Mentor Key Mentoring Skills

• Give advice while maintaining presence
• Articulate expertise
• Mentee at free choice

Mentoring Agile Role Transitions

• Contrasting mentoring with coaching
• Understanding the individual change cycle
• Key Agile role transitions
• Identifying and handling resistance from individuals
• Conducting the mentoring conversation

Module 4: Coach as Teacher Key Teaching Skills

• Use multiple content delivery mechanisms
• Chunk content into digestible pieces
• Check for understanding
• Create an environment for stickiness

Agile Mindset Shifts and Frameworks

• Helping team members experience Agile mindset shifts
• Practice: Distinguishing and articulating at least one Agile framework

Module 5: Coach as Team Coach Foundational Team Coaching

• Systems view
• Observation
• Articulate what's happening

Describing Team Development

• Describing a model of team development
• Helping a team detect their own stage of development
• Practice: Creating a team kickoff/startup agenda

Coaching the Journey Toward High Performance

• Defining and identifying high performance
• Team development is a journey, not a destination
• Assessing the team as a healthy system
• Adapt your style based on team maturity

Handling Conflict and Dysfunction within the Team

• Surfacing and working with conflict
• Building self-awareness/self-management capacity in the team
• Creating awareness that teams are human systems

Handle Organisational Impediments

• Identifying and capturing impediments
• Leadership engagement

Module 6: Set Boundaries for Aigle Coaching Defining the Agile Coaching 'Contract'

• Establish agreements with stakeholders
• Involve affected parties
• Emphasise the non-legal nature of the contract
• Negotiate agreement components
• Recognise similarities with collaborative consulting

Designing a Coaching Alliance

• Complement the coaching contract
• Empower the coaching relationship
• Key elements of a coaching alliance
  • Creating rapport
  • Asking key questions
  • Tone of discussion
  • Desired outcomes
• Two-way conversation for alignment

Internal vs. External Coaches: Special Considerations

• Understand the unique constraints
• Discuss key differences
• Address challenges faced by internal coaches
• Maintain coaching stance as an internal coach
• Address challenges faced by external coaches