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Understanding Cisco Collaboration Foundations (CLFNDU)

Price
1,500 USD
5 Days
CSC-ELT-CLFNDU
Self-Paced Training
Cisco Training

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Course Description

Overview

The Understanding Cisco Collaboration Foundations (CLFNDU) course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams:

Collaboration Courses
  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
  • Implementing Cisco Collaboration Applications (CLICA)
  • Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
  • Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
  • Implementing Automation for Cisco Collaboration Solutions (CLAUI)


Collaboration Exams
  • 350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)
  • 300-810 Implementing Cisco Collaboration Applications (CLICA)
  • 300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
  • 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
  • 300-835 Implementing Automation for Cisco Collaboration Solutions (CLAUI)

Objectives

This training will help you:
  • Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users
  • Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates
  • Introduce you to the SIP protocol, how calls are connected, and how media codes are determined
  • Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access
  • Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where
  • Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users
  • Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool
  • Apply Continuing Education credits to validate your skills
At the end of this training, a student will be able to:
  • Define collaboration and describe the main purpose of key devices in a Cisco® collaboration on-premises, hybrid and cloud deployment model.
  • Configure and modify required parameters in Cisco Unified CM including services activation, enterprise parameters, CM groups, time settings and device pool.
  • Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM.
  • Describe the call setup and teardown process for a SIP device including codec negotiation using SDP and media channel setup
  • Manage Cisco Unified CM user accounts (local and via LDAP) including the role/group, service profile, UC service and credential policy
  • Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route group, Route Lists, Route Patterns, Translation Patters, Transforms, SIP Trunks and SIP Route Patterns
  • Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
  • Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call part, softkeys, shared lines and pickup groups
  • Deploy a simple SIP dial plan on a Cisco ISR gateway to enable access to the PSTN network
manage Cisco Unified CM access to media resources available within Cisco Unified CM and Cisco ISR gateways
  • Describe tools for reporting and maintenance including Unified Reports, RTMT, DRS, and CDR's within Cisco Unified CM.
  • Describe additional considerations for deploying video endpoints in Cisco Unified CM.
  • Describe the integration of Cisco Unity and Cisco Unified CM and the default call handler

Audience

  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers

Prerequisites

    This course is intended to be an entry-level course. While there are no specific prerequisite Cisco courses; however, the following skills are required:
    • Internet web browser usability knowledge and general computer usage
    • Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line

Topics

Course Outline Learning Path Curriculum
  • Introduction to Cisco Collaboration
  • User and Endpoints
  • Dial Plan Components
  • Accessories and Maintenance
Lab Outline
  • Configure Cisco Unified Communication Manager Initial Parameters
  • Configure the Cisco Unified CM Core System Settings
  • Configure an Access Switch for an Endpoint
  • Deploy an IP Phone Through Auto and Manual Registration
  • Administer Endpoints in Cisco Unified Communications Manager
  • Create a Local User Account and Configure LDAP
  • Adding Users in Cisco Unified Communications Manager Create a Basic Dial Plan
  • Explore Partitions and Call Search Spaces
  • Explore Private Line Automatic Ringdown (PLAR)
  • Deploy an On-Premise Cisco Jabber® Client for Windows
  • Implement Common Endpoint Features
  • Implement Single-Site Extension Mobility Configure Jabber
  • Configure Voice over Internet Protocol (VoIP) Dial Peers
  • Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
  • Control Access to Media Resources
  • Use Reporting and Maintenance Tools
  • Explore Endpoint Troubleshooting Tools
  • Examine the Integration between Unity Connection and Cisco Unified CM
  • Manage Unity Connection Users
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Self-Paced Training Info

Learn at your own pace with anytime, anywhere training

  • Same in-demand topics as instructor-led public and private classes.
  • Standalone learning or supplemental reinforcement.
  • e-Learning content varies by course and technology.
  • View the Self-Paced version of this outline and what is included in the SPVC course.
  • Learn more about e-Learning

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Self-Paced Training Terms & Conditions

THIS IS A SELF-PACED VIRTUAL CLASS. AFTER YOU REGISTER, YOU HAVE 30 DAYS TO COMPLETE THE COURSE.

Before you enroll, review the system requirements to ensure that your system meets the minimum requirements for this course. AFTER YOU ARE ENROLLED IN THIS COURSE, YOU WILL NOT BE ABLE TO CANCEL YOUR ENROLLMENT. You are billed for the course when you submit the enrollment form. Self-Paced Virtual Classes are non-refundable. Once you purchase a Self-Paced Virtual Class, you will be charged the full price.

After you receive confirmation that you are enrolled, you will be sent further instructions to access your course material and remote labs. A confirmation email will contain your online link, your ID and password, and additional instructions for starting the course.

You can start the course at any time within 12 months of enrolling for the course. After you register/start the course, you have 30 days to complete your course. Within this 30 days, the self-paced format gives you the opportunity to complete the course at your convenience, at any location, and at your own pace. The course is available 24 hours a day.

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