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IBM Business Automation Workflow 23.0.2: Creating and Managing Case Management Solutions
Course Description
Overview
In this two-day intermediate-level course, you learn about case solution design. You export and import case solutions. You define various case objects such as properties, choice lists, roles, business objects, and case types. You create To-do Tasks and Container activities and implement preconditions and Sets to manage activities. You create custom property views for case pages. You model BPM processes for case activities and create client-side human services. You create case stages and manage the stages manually and automatically with JavaScript. This course also teaches you how to create custom pages and implement Free Form page layout and utility widgets for case solutions.
Objectives
- Define properties, choice lists, roles, and business objects for a case solution
- Create document types and case types for a case solution
- Create To-do Task and Container activities
- Add the To-do list widget to the page
- Use Sets to manage tasks
- Create a custom property view
- Configure the display settings for properties
- Assign the custom property view to case pages
- Model a process for a case activity
- Create client-side human services
- Manage case stages manually and automatically with process JavaScript API
- Create custom pages and implement Free Form page layout and utility widgets
Audience
This course is intended for case solution developers of IBM Business Automation Workflow.
Prerequisites
- Familiarity with case management concepts
- Basic knowledge of programming techniques
- Understanding of JavaScript
Before taking this course, you should have:
Topics
- Course introduction
- Unit 1. Defining case solution objects
- Exercise 1. Defining case solution objects
- Unit 2. Case activities
- Exercise 2. Creating case activities
- Unit 3. Customizing property views
- Exercise 3. Customizing property views
- Unit 4. Creating a case activity with a new process
- Exercise 4. Creating a case activity with a new process
- Unit 5. Managing case stages
- Exercise 5. Managing case stages
- Unit 6. Designing custom case pages
- Exercise 6. Designing custom case pages
- Course Summary
Recognition
When you complete the Instructor-Led version of this course, you will be eligible to earn a Training Badge that can be displayed on your website, business cards, and social media channels to demonstrate your mastery of the skills you learned here.
Learn more about our Badge Program →
This course is eligible for the Business Automation Workflow 23.0.2 Creating and Managing Case Management Solutions - Code: WB880G
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Self-Paced Training Info
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- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
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Self-Paced Training Terms & Conditions
THIS IS A SELF-PACED VIRTUAL CLASS. AFTER YOU REGISTER, YOU HAVE 365 DAYS TO ACCESS THE COURSE.
This is a Self-Paced virtual class; it is intended for students who do not need the support of a classroom instructor. If you feel you would better benefit from having access to a Subject Matter Expert, please enroll in the Instructor-Led version instead. Minimal technical support is provided to address issues with accessing the platform or problems within the lab environment.
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After you receive confirmation that you are enrolled, you will be sent further instructions to access your course material and remote labs. A confirmation email will contain your online link, your ID and password, and additional instructions for starting the course.
Upon receipt of the Order Confirmation Letter which includes your Enrollment Key (Access code); the course begins its twelve (12) month access period. IMPORTANT!!! If your course provides access to a hands-on lab (Virtual Lab Environment), you will have a specific number of days (typically 30 days) on the remote lab platform to complete your hands-on labs. Do not start your lab until you are ready to use your lab time effectively. Time allotted in the virtual lab environment will be indicated once you apply the enrollment key. The self-paced format gives you the opportunity to complete the course at your convenience, at any location, and at your own pace. The course is available 24 hours a day.
If the course requires a remote lab system, the lab system access is allocated on a first-come, first-served basis. When you are not using the elab system, ensure that you suspend your elab to maximize your hours available to use the elab system. Note: This does not add additional days to your Lab Environment time frame.
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