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Customer Service Training Courses
Learn how to assist customers in discovering, using, optimizing, and troubleshooting a product or service. Improve your abilities to build long-term customer relationships with our training courses.
Course List
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Building Customer Experience with a little bit of pixie dust (Based on ©DISNEY'S approach to Quality Service)
SSMG-200
After completing the Building Customer Experience with a little bit of pixie dust course students will be able to start . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Call Center Training: Sales and Customer Service Training for Call Center Agents
VS-s2007
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Customer Service Training - Critical Elements of Customer Service
VS-s2408
While many companies promise to deliver an incredible customer experience, some are better at supplying this than others. . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Excellence in Technical Customer Service
OLEK-135
This Excellence in Technical Customer Service course is designed to provide students with the skills necessary to interact . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Growth Hacking
VS-s2508
The new economy calls for a new way of attracting customers and sales. Growth hacking is to the new economy what marketing . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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IT Help Desk Service in a Virtual World
ITMG-261
This IT Help Desk Service in a Virtual World course is designed to enhance client/user/customer satisfaction in a virtual . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Managing Customer Service
VS-s2114
The need to lead, model, and promote the organizational values within a customer service environment is essential for business . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The Professional Supervisor
VS-s2307
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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We're sorry there are no current courses meeting your filters, but please contact a training advisor who can suggest alternatives aligned with your goals and interests.
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