Close
Contact Us info@learnquest.com

??WelcomeName??
??WelcomeName??
« Important Announcement » Contact Us 877-206-0106 | USA Flag
Close
Close
Close
photo

Thank you for your interest in LearnQuest.

Your request is being processed and LearnQuest or a LearnQuest-Authorized Training Provider will be in touch with you shortly.

photo

Thank you for your interest in Private Training.

We look forward to helping you develop the perfect training solution to help you meet your company's goals.

For immediate assistance, speak with one of our representatives using the chat module below. Otherwise, LearnQuest or a LearnQuest-Authorized Training Provider will be in touch with you shortly.

Close
photo

Thank you for your interest in LearnQuest!

Now, you will be able to stay up-to-date on our latest course offerings, promotions, and training discounts. Watch your inbox for upcoming special offers.

title

Date: xxx

Location: xxx

Time: xxx

Price: xxx

Please take a moment to fill out this form. We will get back to you as soon as possible.

All fields marked with an asterisk (*) are mandatory.

Telemarketing - Using the Telephone as a Sales Tool

Price
295 USD
1 Day
VS-s2008
Classroom Training, Online Training
Other

AWS Training Pass

Take advantage of flexible training options with the AWS Training Pass and get Authorized AWS Training for a full year.

Learn More

Prices reflect a 22.5% discount for IBM employees (wherever applicable).
Prices reflect a 24% discount for Kyndryl employees (wherever applicable).
Prices reflect the Accenture employee discount.
Prices shown are the special AWS Partner Prices.
Prices reflect the Capgemini employee discount.
Prices reflect the UPS employee discount.
Prices reflect the ??democompanyname?? employee discount.
GSA Private/Onsite Price: ??gsa-private-price??
For GSA pricing, please go to GSA Advantage.

Class Schedule

Delivery Formats

Sort results

Filter Classes

Guaranteed to Run

Modality

Location

Language

Date

  • Date: 28-May-2024
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 295 USD
  • Date: 23-Jul-2024
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 295 USD
View Global Schedule

Course Description

Overview

Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.

This one-day workshop will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call.
 

Objectives

Specific learning objectives include developing the ability to:
  • Build trust and respect with customers and colleagues.
  • Warm up your sales approach to improve success with cold calling.
  • Identify ways to make a positive impression.
  • Identify negotiation strategies that will make you a stronger seller.
  • Create a script to maximize your efficiency on the phone.
  • Learn what to say and what to ask to create interest, handle objections, and close the sale.

Audience


 

Prerequisites


     

Topics

Course Overview
  • You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Pre-Assignment Review
  • To start the day, participants will discuss the answers to their pre-assignment.
Verbal Communication
  • This session will explore the components of a good sales voice and how participants can sound their best on the telephone. Participants will also think about what customers hear when they place a phone call to their organization, and how they can create a service image.
To Serve and Delight
  • In this session, participants will look at other facets of language and how we can be better salespeople by choosing positive language.
Exceptional Things about Selling by Phone
  • This session will help participants put a different spin on selling by phone. Topics will include maintaining a positive outlook, building rapport, and remembering names.
Building Trust
  • Next, participants will discuss ways to build trust and respect.
It’s More Than Just a Phase
  • A good understanding of the phases of negotiation is a great asset to a sales professional. This session will explore the phases of negotiation and introduce participants to some of the most common types of negotiation.
Communication Essentials
  • During this session, participants will work on their listening and questioning skills.
Developing Your Script
  • Now that participants have some fundamental tools, they will develop a script that can be used for any sales call.
Pre-Call Planning
  • We do not believe in a canned call, but we do believe in a planned call. This session will highlight the important steps in call planning.
Phone Tag and Call Backs
  • Next, participants will discuss some ways to make the most of voice mail.
Following Up
  • During this session, participants will identify ways to avoid missed opportunities by tracking their calls and following up.
Closing the Sale
  • This final session will give participants some ways to ask for and close the sale.
Workshop Wrap-Up
  • At the end of the day, students will have an opportunity to ask questions and fill out an action plan.
  • Negotiation Skills

    ITMG-245
    • Duration: 1 Day
    • Delivery Format: Classroom Training, Online Training
    • Price: 765.00 USD
  • Presentation Skills

    ITMG-246
    • Duration: 1 Day
    • Delivery Format: Classroom Training, Online Training
    • Price: 765.00 USD
2023 Top 20 Training Industry Company - IT Training

Need Help?

Call us at 877-206-0106 or e-mail us at info@learnquest.com

Personalized Solutions

Need a personalized solution for your Training? Contact us, and one of our training advisors will help you find the best solution.

Contact Us

Need Help?

Do you have a question about the courses, instruction, or materials covered? Do you need help finding which course is best for you? We are here to help!

Talk to us

20% Off All AI Training Courses

Achieve more with AI-powered tools and strategies.

PROMO CODE: AI20
VALID THROUGH APRIL 30, 2024

20% Off All AI Training Courses

Self-Paced Training Info

Learn at your own pace with anytime, anywhere training

  • Same in-demand topics as instructor-led public and private classes.
  • Standalone learning or supplemental reinforcement.
  • e-Learning content varies by course and technology.
  • View the Self-Paced version of this outline and what is included in the SPVC course.
  • Learn more about e-Learning

Course Added To Shopping Cart

bla

bla

bla

bla

bla

bla

Self-Paced Training Terms & Conditions

??spvc-wbt-warning??
??group-training-form-area??
??how-can-we-help-you-area??
??personalized-form-area??
??request-quote-area??

Sorry, there are no classes that meet your criteria.

Please contact us to schedule a class.
Close

self-paced
STOP! Before You Leave

Save 0% on this course!

Take advantage of our online-only offer & save 0% on any course !

Promo Code skip0 will be applied to your registration

Close
Nothing yet
here's the message from the cart

To view the cart, you can click "View Cart" on the right side of the heading on each page
Add to cart clicker.

Purchase Information

??elearning-coursenumber?? ??coursename??
View Cart

Need more Information?

Speak with our training specialists to continue your learning journey.

 

Delivery Formats

Close

By submitting this form, I agree to LearnQuest's Terms and Conditions

heres the new schedule
This website uses third-party profiling cookies to provide services in line with the preferences you reveal while browsing the Website. By continuing to browse this Website, you consent to the use of these cookies. If you wish to object such processing, please read the instructions described in our Privacy Policy.
Your use of this LearnQuest site affirms your consent to our use of session and persistent cookies to track how you use our website.