Contact Us


Thank you for your interest in LearnQuest.

Your request is being processed and LearnQuest or a LearnQuest-Authorized Training Provider will be in touch with you shortly.


Thank you for your interest in Private Training.

We look forward to helping you develop the perfect training solution to help you meet your company's goals.

For immediate assistance, speak with one of our representatives using the chat module below. Otherwise, LearnQuest or a LearnQuest-Authorized Training Provider will be in touch with you shortly.


Thank you for your interest in LearnQuest!

Now, you will be able to stay up-to-date on our latest course offerings, promotions, and training discounts. Watch your inbox for upcoming special offers.


Date: xxx

Location: xxx

Time: xxx

Price: xxx

Please take a moment to fill out this form. We will get back to you as soon as possible.

All fields marked with an asterisk (*) are mandatory.

IBM Tivoli Netcool Configuration Manager 6.4.2 Operations and Configuration

Course content updated by LearnQuest
1,995 USD
40 Hours
Self-Paced Training
IBM Business Partner
Prices reflect a 22.5% discount for IBM employees.
Prices shown are the special AWS Partner Prices.
Prices reflect the Capgemini employee discount.
Prices reflect the UPS employee discount.
Prices reflect the ??democompanyname?? employee discount.
GSA Private/Onsite Price: ??gsa-private-price??
For GSA pricing, please go to GSA Advantage.

Special Offer

Save up to $500 on Cloud Training Courses

Get access to authorized cloud training and save hundreds for your team. Use promo code CLOUD10. Offer expires on February 18, 2022.

More Information ?

Class Schedule

Delivery Formats

Sort results

Filter Classes

Guaranteed to Run





View Global Schedule

Course Description


In this course, you learn how to operate and configure the Netcool Configuration Manager solution for compliance of network device configurations. Topics cover many aspects of the solution and how it supports the network configuration management environment. You have access to virtualized servers, network devices, and extensive exercises to see how the solution manages network devices and creates compliance policies to ensure correct configuration settings. You configure software so that network discovery can run. You learn methods that the solution uses for device management and its customization, in addition to details about device modeling technology. You work with integrations between Netcool Configuration Manager, IBM Tivoli Network Manager, and Netcool/OMNIbus to see how these solutions work together to manage the network.


If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.


For information about other related courses, see the IBM Training website:


IBM Customers and Sellers: If you are interested in this course, consider purchasing it as part of one of these Individual or Enterprise Subscriptions:

  • IBM Learning for Automation Individual Subscription (SUBR021G)
  • IBM Learning for Automation Enterprise Subscription (SUBR005G)
  • IBM Learning Individual Subscription with Red Hat Learning Services (SUBR023G)


After you complete this course, you can perform the following tasks:

  • Discover and import network devices into the solution
  • View and modify a configuration with the configuration editor
  • Modify one or more devices with a command set
  • Approve, stop, and restart units of work
  • Import devices that are discovered by IBM Tivoli Network Manager
  • Implement view, add, modify, and delete rights throughout the application
  • Create schedules for units of work and implement recurring units of work
  • Optimize execution of tasks and steps to increase throughput
  • Use the IBM device terminal to connect to a device and make changes
  • Build and test modeled command sets that have advanced features
  • Use the upgrade manager
  • Make out-of-band changes with the out-of-band change daemon and synchronize them
  • Create and test simple compliance policies
  • Use the existing compliance reports
  • Create automated actions to remediate device compliance
  • Set up preemptive compliance and observe its effects on unit of work execution


Partners, Services, Support, Technical Sales


    Before taking this course, you should have the following skills:

    • Basic UNIX skills are helpful but not mandatory


IBM Tivoli Netcool Configuration Manager solution overview

  • Business value
  • Architecture
  • Terminology

Configuration manager interface

  • Accessing the application
  • The queue manager
  • The resource browser
  • User preferences and help

Single change configuration management

  • Discovering network devices
  • Navigating the configuration and changes
  • Making direct connections to devices
  • Device synchronization

Mass change configuration management

  • Command sets
  • Building simple command sets
  • Processing command sets

Administrative tasks

  • Approving changes
  • Stopping and restarting units of work
  • Searching and comparing units of work or resources
  • Restoring a versioned configuration
  • Reporting

Netcool integrations

  • Integration with other Netcool products

Authentication and authorization model

  • Enabling access control
  • Realms
  • Groups and users
  • FIPS 140-2 security

Device management

  • Modeling and drivers
  • Security sets
  • Device interaction
  • Customizing device interaction
  • Device authentication
  • Access resource
  • File transfer resource

Using workflow and scheduling

  • Controlling the flow of tickets
  • Scheduling units of work
  • Understanding server time

UOW management

  • Units of work and tasks
  • Task processing
  • Change management quality

IBM device terminal

  • Device terminal overview
  • Device terminal command filtering
  • Device terminal administration

Advanced command sets

  • Command set types
  • Native command sets
  • Modeled command sets
  • Applying command sets
  • Command set groups

Device OS upgrade manager

  • OS upgrade overview
  • OS registry
  • OS specification
  • Optional resources
  • Launching an OS upgrade

Out-of-band change (OOBC) daemon

  • Overview
  • Installing OOBC
  • Configuring OOBC

Compliance manager interface

  • Accessing the application
  • The Policy Definitions tab
  • The Devices tab
  • The Execution tab
  • The Results tab
  • Integration with configuration management

Compliance reports

Build and run a policy

  • Policy overview
  • Building a Definition
  • Building a rule
  • Email action
  • Build and test a policy
  • Exempting a device from a policy
  • Build and run a process


  • Remediation actions
  • Parameterization
  • Approvals

Advanced definitions

  • General concepts
  • CLI definitions
  • Show command definitions
  • SmartModel definitions
  • Using parameters in definitions
  • Using JavaScript

Preemptive compliance

  • Overview
  • Requirements and configuration
2020 Top 20 Training Industry Company - IT Training

Need Help?

Call us toll free at 877-206-0106 or e-mail us at

Personalized Solutions

Need a personalized solution for your training? Contact us, and one of our advisors will help you find the best solution to your training needs.

Contact us

Need Help?

Do you have a question about the courses, instruction, or materials covered? Do you need help finding which course is best for you?

Talk to us

Self-Paced Training Info

Learn at your own pace with anytime, anywhere training

  • Same in-demand topics as instructor-led public and private classes.
  • Standalone learning or supplemental reinforcement.
  • e-Learning content varies by course and technology.
  • View the Self-Paced version of this outline and what is included in the SPVC course.
  • Learn more about e-Learning

Course Added To Shopping Cart







Self-Paced Training Terms & Conditions


This is a Self-Paced virtual class; it is intended for students who do not need the support of a classroom instructor. If you feel you would better benefit from having access to a Subject Matter Expert, please enroll in the Instructor-Led version instead. Minimal technical support is provided to address issues with accessing the platform or problems within the lab environment.

Before you enroll, review the system requirements to ensure that your system meets the minimum requirements for this course. AFTER YOU ARE ENROLLED IN THIS COURSE, YOU WILL NOT BE ABLE TO CANCEL YOUR ENROLLMENT. You are billed for the course when you submit the enrollment form. Self-Paced Virtual Classes are non-refundable. Once you purchase a Self-Paced Virtual Class, you will be charged the full price.

After you receive confirmation that you are enrolled, you will be sent further instructions to access your course material and remote labs. A confirmation email will contain your online link, your ID and password, and additional instructions for starting the course.

You can start the course at any time within 12 months of enrolling for the course. After you register/start the course, you have 30 days to complete your course. Within this 30 days, the self-paced format gives you the opportunity to complete the course at your convenience, at any location, and at your own pace. The course is available 24 hours a day.

If the course requires a remote lab system, the lab system access is allocated on a first-come, first-served basis. When you are not using the elab system, ensure that you suspend your elab to maximize your hours available to use the elab system.

Click the Skytap Connectivity Test button to ensure this computer's hardware, software and internet connection works with the SPVC Lab Environment.

Click the Skytap Connectivity Documentation button to read about the hardware, software and internet connection requirements.


Sorry, there are no classes that meet your criteria.

Please contact us to schedule a class.
Nothing yet
here's the message from the cart

To view the cart, you can click "View Cart" on the right side of the heading on each page
Add to cart clicker.

Purchase Information

??elearning-coursenumber?? ??coursename??
View Cart

Need more Information?

Speak with our training specialists to continue your learning journey.


Delivery Formats


By submitting this form, I agree to LearnQuest's Terms and Conditions

heres the new schedule
This website uses third-party profiling cookies to provide services in line with the preferences you reveal while browsing the Website. By continuing to browse this Website, you consent to the use of these cookies. If you wish to object such processing, please read the instructions described in our Privacy Policy.
Your use of this LearnQuest site affirms your consent to our use of session and persistent cookies to track how you use our website.