Microsoft® Outlook® for Office 365 (Desktop or Online): Part 2

In this course, you will use Outlook’s advanced features to customize and manage your email communications, including: using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings. You will:

• Insert objects in messages, and modify properties and global options.
• Organize, search, and manage messages.
• Protect your mailbox and manage its size.
• Use rules and Quick Steps to automate message management.
• Work with advanced calendar settings.
• Import and forward contacts.
• Assign delegate permissions and share Outlook items with others.
• Archive and back up Outlook items using data files.

This course is intended for those with a basic understanding of Microsoft® Outlook® and who need to know how to use its advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
 

To ensure your success, you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, manage files and folders, and access websites using a web browser. Additionally, it will benefit you to have basic Outlook skills. To obtain this level of skills and knowledge, you can take any one or more of the following Logical Operations courses:
• Using Microsoft® Windows® 10 (Second Edition)
• Microsoft® Outlook® for Office 365™ (Desktop or Online): Part 1

Lesson 1: Modifying Message Properties and Customizing Outlook

• Topic A: Insert Hyperlinks and Symbols
• Topic B: Modify Message Properties
• Topic C: Add Email Accounts to Outlook
• Topic D: Customize Outlook Options

Lesson 2: Organizing, Searching, and Managing Messages

• Topic A: Group and Sort Messages
• Topic B: Filter and Manage Messages
• Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox

• Topic A: Manage Junk Email Options
• Topic B: Manage Your Mailbox Size

Lesson 4: Automating Message Management

• Topic A: Use Automatic Replies
• Topic B: Use Rules to Organize Messages
• Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

• Topic A: Set Advanced Calendar Options
• Topic B: Create and Manage Additional Calendars
• Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts

• Topic A: Import and Export Contacts
• Topic B: Use Electronic Business Cards
• Topic C: Forward Contacts

Lesson 7: Sharing Outlook Items

• Topic A: Assign and Manage Tasks
• Topic B: Share Your Calendar
• Topic C: Share Your Contacts

Lesson 8: Managing Outlook Data Files

• Topic A: Use Archiving to Manage Mailbox Size
• Topic B: Work with Outlook Data Files

Appendix A: Mapping Course Content to Microsoft Outlook (Microsoft 365 Apps and Office 2019): Exam MO-400 Appendix B: Selected Advanced Topics Appendix C: Microsoft® Outlook® Common Keyboard Shortcuts