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ITIL 4 Foundation Bridge Training
Course Description
Overview
The ITIL Foundation Bridge course provides the ideal way for those who already hold ITIL Foundation certification to update their knowledge in line with ITIL 4. As a shortened version of our ITIL 4 Foundation training, the course lasts one day and is optimised to take previous knowledge and experience into consideration.All the new features of ITIL 4 will be covered, from its main concepts, principles and practices, to how it works with other modern IT approaches including Agile, DevOps and Lean. You will also prepare to take the ITIL 4 Foundation exam after the course.
Objectives
- Upgrade your ITIL knowledge to ITIL 4
- Learn about the principles and concepts of ITIL 4
- Prepare to take the ITIL 4 Foundation exam
Prerequisites
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Students must hold ITIL V3 Foundation certification or above before attending.
Topics
- The key concepts of service management
- IT service management definitions
- The seven guiding principles
- The four dimensions of service management
- The ITIL service value system
- The service value chain and its elements
- The 18 key ITIL practices
Related Courses
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ITIL Expert Qualification: Managing Across the Lifecycle
LQPN-2779-MG- Duration: 5 Days
- Delivery Format: Online Training
- Price: 2,435.00 EUR
-
ITIL Service Capability: Operational Support and Analysis
LQPN-2727-MG- Duration: 5 Days
- Delivery Format: Online Training
- Price: 2,435.00 EUR
Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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