Upon completion of the DevOps Professional Enable And Scale course, students will be able to:

• Explain the importance of DevOps culture and the aspects that can influence it.
• Explain why courage, team building, leadership, and continuous improvement are required in a DevOps environment.
• Explain why courage is essential to enable trust, honesty, and experimentation.
• Identify and evaluate different types of behavior in a DevOps environment.
• Recognize the signals indicating impediments and/or team dysfunctions.
• Describe how to form good DevOps teams and assess their maturity.
• List the effects of happiness and motivation on team performance.
• Identify how leaders encourage feedback and transparency.
• Discuss the factors that leaders can influence to build trust.
• Explain how and why leaders promote a “safe to fail” environment.
• Analyze value streams to improve throughput and flow.
• Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives.

If your current position involves DevOps and/or Continuous Delivery, this may be particularly interesting to you. The DASA DevOps Professional Enable & Scale certification adds value, however, to any individual involved in IT development, operations, or service management. It is recommended that the participants hold a DASA DevOps Fundamentals certification before taking the DASA DevOps Professional: Enable and Scale exam. Its target audience includes but is not limited to:

• Automation Architects
• Business Managers
• DevOps Engineers
• Enterprise Architects
• Incident and Change Managers
• Integration Specialists
• Network Administrators
• Operations Managers
• Product Owners
• System Administrators

Module 1: Course Introduction

• Let’s Get to Know Each Other
• Course Overview
• Course Objectives
• Course Agenda
• Course Book
• Group Discussions
• Exam

Module 2: Teambuilding

• Design Teams:
• Introduction to a DevOps Team
• Characteristics of a DevOps Team
• Boundaries for a DevOps Team
• Build Teams: Creating High Performance Teams
• Feedback: Giving and Taking
• Shared Responsibility and Accountability
• Governance: Governance on Three Levels ; Governance Within a Team ; Governance Between Teams ; Governance Between Organizations
• Scaling
• External Suppliers

Module 3: DevOps Leadership

• Build Culture:
• Create the Right Environment
• Change the Habitual Behavior
• Fail Fast to Improve
• Maintain the Agile Soil
• Create Purpose:
• Know the Importance of Storytelling
• Define the Purpose of Having a Purpose
• Relate Alignment with Autonomy
• Be a Servant Leader:
• Give Control to the Team
• Inspire and Support the Team
• Make Your Own Leadership Manifesto
• Focus on Success:
• Customer Value and Team Success
• Measure and Steer Value

Module 4: Courage

• Build Courage:
• Importance of Courage
• Out of Your Comfort Zone
• Resilience
• Courage in Relationship with Leadership and Feedback
• Courage at the Team Level
• Dealing with Failure
• Think Different:
• Think Different on a Day-to-day Basis
• During Standups
• Standup from Hell
• 10th Man Rule
• Think Different in an Organized Way
• Open Allocation Time
• Guilds

Module 5: Value – Customer-Centric Action

• Different Aspects of Value:
• Customer Value
• The Different ‘Voices’
• Stakeholder Management:
• Know Your Stakeholders
• Categorize the Stakeholders
• Combining Lean Startup and DevOps:
• The Lean Startup Process
• The Lean Startup Versus Chaos
• Combining the Lean Startup and DevOps
• The Power of Story Mapping:
• Product/Service Development Approaches
• Need for Story Mapping
• Creating Story Maps

Module 6: Continuous Improvement

• Build Flow:
• Build Optimal Flow
• Multitasking and One Piece Flow
• Little’s Law and Optimization of Process Lead Time
• Valualize Flow
• Flow and Resource Utilization
• Types of Continuous Improvement:
• Kaizen
• Radical Change
• Continuous Improvement Tools:
• Kaizen Event
• Value Stream Mapping
• Visual Management
• Retrospective
• Daily Standup
• Five Times ‘Why’

Exam Preparation Guide