title
Please take a moment to fill out this form. We will get back to you as soon as possible.
All fields marked with an asterisk (*) are mandatory.
Providing Outstanding Customer Service
Duration
2 Days
Course
UT-300201060
Available Formats
Online Training
Course Description
Overview
In today’s competitive marketplace, outstanding customer service is what sets you and your organization apart. Whether you're a seasoned customer service professional or just starting to build your customer service skills, delivering consistent, high-quality support is what drives customer satisfaction and builds lasting loyalty. It's the reason customers choose your brand over others and why they return again and again.But how do you improve customer interactions, deliver excellent customer experiences, and stay ahead of the curve in 2025? Through a blend of proven best practices, active listening, empathy, and problem-solving strategies, you can transform your approach to customer support and create real customer success.
We offer private group training tailored to your organization’s specific challenges and schedule. Our courses are designed to enhance customer service skills while saving you time and money. Contact us to learn how we can help your team deliver exceptional customer service in today’s fast-paced business environment.
Objectives
Define customer service in relation to both internal and external customers
Recognize how your attitude affects customer service
Identify your customer's needs
Generate repeat business with outstanding customer service
Build goodwill through in-person customer service
Provide outstanding customer service over the phone
Connect with customers through online tools
Deal effectively with difficult situations
Audience
Operations managers, account representatives, customer service professionals, help desk and technical support, and anyone working directly with customer will benefit from this course.
Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
Course Added To Shopping Cart
bla
bla
bla
bla
bla
bla
Self-Paced Training Terms & Conditions
??spvc-wbt-warning??
Exam Terms & Conditions
??exam-warning??
??group-training-form-area??
??how-can-we-help-you-area??
??personalized-form-area??
??request-quote-area??
Sorry, there are no classes that meet your criteria.
Please contact us to schedule a class.
STOP! Before You Leave
Save 0% on this course!
Take advantage of our online-only offer & save 0% on any course !
Promo Code skip0 will be applied to your registration
Nothing yet
Purchase Information
??elearning-coursenumber?? ??coursename??
View Cart
title
Please take a moment to fill out this form. We will get back to you as soon as possible.
All fields marked with an asterisk (*) are mandatory.